alex_pros's profile

4 Messages

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182 Points

Sun, Nov 17, 2019 2:14 PM

Photoshop: Deletes two layers when I press space (pan tool) in Full-Screen Mode

Often, when I press "Shift"+"F" to enter the full-screen mode and after pressing "space" (pan tool) photoshop deletes two layers.

Responses

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

I've tried to repro this but no luck. Are you macOS or Windows? Are you using a tablet/pen or mouse?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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182 Points

2 y ago

MacOs just mouse

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

What are the steps? You have a document with a background and 2 layers, hit F twice, then hit the spacebar and the 2 layers disappear?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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182 Points

1 y ago

Hi, Jeff. It happens on new and previous versions of PS. When I'm working on the Mockup for example 2520 x1080 with layers (text, shapes, raster). When I want to see the whole screen I press - Shift + F, and then "Space" (to pan the picture in the middle of the screen). And PS deletes 2 layers. I have a screen video record of this. Deletes happens during my work on 00:33 (I made combination two times so PS deleted 4 layers) and in the end 02:34.

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

That is really strange. Are you sure the Delete key isn't being pressed somehow? Is there anything enabled under Files > Scripts > Script Events Manager? Are you using a Wacom Tablet?
Have you tried restoring your prefs (drag your settings folder out to the desktop) and launch Photoshop and see if you can replicated with default prefs?

Sr. Product Manager, Adobe Digital Imaging