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Adobe Photoshop Family

396 Messages

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6.5K Points

Fri, Oct 25, 2013 4:21 PM

Photoshop: CS6 update fail with U44M1P7

Yesterday I install PS CC. Now when I try to update it I get the following:
Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7

Also I just read on an adobe page that an update 14.1.1 is out. What the heck is going on here. Any help would be appreciated. TIA

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Official Solution

Adobe Administrator

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15.1K Messages

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288.3K Points

7 years ago

See this document:

Creative Cloud Help /
Installation failed. Error U44M1P7 | Updates: http://helpx.adobe.com/creative-suite...

Sr. Product Manager, Adobe Digital Imaging

15.1K Messages

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195.8K Points

7 years ago

Photoshop 13 is CS6, not CC (version 14).
It sounds like you haven't installed Photoshop CC yet.

396 Messages

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6.5K Points

7 years ago

I have cc installed and fully updated. Under the adobe update application it list the update for cs6 which is also installed. I click update and it fails after extraction.

2 Messages

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70 Points

6 years ago

This reply was created from a merged topic originally titled Error code U44M1P7.

Tried updating Photoschop CC and have a error reported:
Adobe CSXS Infrastructure 4.
Installation failed
Error code: U44M1P7

Also, the same for:
Photoshop 13.1.2 for Creative Cloud
Installation failed
Error code: U44M1P7

2 Messages

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70 Points

6 years ago

This reply was created from a merged topic originally titled Extension Manager 6.0.8 UpdateInstallation failed. Error Code: U44M1P7.

This error always happened after each updates