Photoshop: CS6 Stuck in Hand Mode

If quitting and relaunching Photoshop doesn't cure it - then it's got to be a problem at the OS level. Restarting the computer clears the OS state. The application state gets reset every time you launch the app.

Thanks for your reply! Is there anything I can do about this? I spend hours all day in Photoshop, so restarting my computer constantly will not work for me.

Howdy,

I'm going to go out on a limb here and bet that you have either a tablet or some third party pointer/keyboard and/or utility. Unscientific as that guess is, we've been hearing a number of such problems on Mountain Lion.

I would wager that the OS is thinking the H key is being pressed all the time. To validate this, you can go into Edit > Keyboard Preferences and select Tools. Remove all instances of H as a tool shortcut and you should find (if I'm right) the problem goes away (except in Liquify).

I admit this is NOT an ideal situation, but it will a) validate if this is a keyboard-related problem, b) give you a point of reference in case you have bad hardware, c) give you an idea of what other apps/devices you might want to more closely scrutinize, and most importantly d) give you a work around until you get a "real" solution. Like Chris, I think based on what you've described, this is a problem outside of Photoshop, but hopefully these steps can help you work through some of it.

If I've gotten this wrong, please let me know and I'll be happy to follow up with you. If you do think it's hardware, try running another app that uses single letter shortcuts involving H to demonstrate that to whoever you bought the laptop from.

Good luck!
David

I can reproduce this issue intermittently on my old MacBook Pro late 2008, on Mountain Lion. Wacom Intuos 3, driver 6.3.3-3

And it usually magically fixes itself when I open this thread!

I don't usually use this machine for PS, but if I can find reproducible steps, I'll let you know.

It may help if we can could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...

Are you running any system extensions? They usually show up here in System Preferences:



If you're using a tablet, making sure you have the latest driver of the vendor website (Wacom) is desired.

Well spotted, there's a newly released 6.3.4-3 and I haven't seen it again since.

I am still dealing with this issue. I have to restart my computer every 40 minutes or so. Is there a fix for this?

I've found that pressing cmd+space+click (zoom in) and then cmd+space+alt+click (zoom out) get back to normal

no way i try everything
I'm using CS5 on mac 10.7.5, bamboo tablet
all applications have the same problem
not a single trick work for me

fyi, I am having the same problem now. I updated from cc2017 to 2018 yesterday and this is when it started happening.  I don't use any tablets or special drivers. nothing has changed other than I updated.  (I only updated to get the "select subject" tool)

hey, just one other idea.  I got stuck hard in this situation, restart Ps, operate keyboard spacebar did not help.  I rebooted my machine and I'm back.  My theory is because I screen share into this machine often I got in some state where a space-key-down event was processed with no matching key up.  thereafter the window manager was reporting the state of that keyboard key as 'down'.  Anyway, try rebooting.