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4 Messages

 • 

110 Points

Thu, Sep 5, 2013 10:22 AM

Photoshop CS6: Save for Web... is sometimes slow and crashes

When 'Save for web...' clicked it's loading million years and sometimes crashes. Regardless the document size. This wasn't before CS5. I'm very experienced user. I use Adobe Cloud. Mac OS X.

Responses

15.1K Messages

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195.8K Points

7 years ago

What OS version?
Which Photoshop version (cloud includes CS6 and CC).

What does the crash log say?

4 Messages

 • 

110 Points

7 years ago

10.8.4.

CS6, of course. I never had any problems with CS2, CS4, CS5. This opinion is btw shared with the rest of my design team members.

My bad I don't remember what the crash log said, but I'll promise to take screenshot next time. Last time I didn't get the crash log, because I had to force quit.

Excluding this, I've been very happy with the product.

15.1K Messages

 • 

195.8K Points

The crash log is a very long text document, a screen shot isn't going to do it.
Just copy the text and paste it here.

Also, make sure you have all the updates for CS6 installed - you should be on at least 13.0.4, or 13.1.2.

4 Messages

 • 

110 Points

I'll do that next time.

I'm on 13.1.2.