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3 Messages

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120 Points

Wed, Aug 3, 2011 10:21 AM

Solved

Photoshop: CS5 is slow on Mac OS X Lion (Bad font issue)

Hello

My Photoshop Cs5 is behaving very strangely since I upgraded to Lion.
Every step or click in Photoshop takes 5+ seconds.

Reset Preferences.
Removed 3rd party plugins.
Reinstalled photoshop.

Nothing helped.!!

MacBook Pro
i7 2.0
8GB Ram
120GB SSD + 1TB HDD

Responses

3 Messages

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80 Points

9 years ago

My Photoshop CS5 runs fine in Lion, but Bridge CS5 is very strange, slow and unresponsive.

Repaired disc permissions
Updated to latest version
Reboot

Nothing helps!

Macbook Pro
Core 2 Duo, 2.66
4 GB Ram

3 Messages

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80 Points

9 years ago



This is how Bridge CS5 looks on my computer! Argggh!

1 Message

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62 Points

I am having the same problem with Bridge CS5. When I try to do slideshow view I get the fuzzy screen above as well. Bridge and PS CS5 are really slow, but Bridge is almost unresponsive.

15.1K Messages

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195.8K Points

That sort of problem usually means that there is a bug in the video card driver, and sometimes defective RAM in the video card. It's possible that there is some other cause, but only a few people have reported such a problem, and the ones I've worked with solved it with updated video card drivers.

Adobe Administrator

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15.4K Messages

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290.8K Points

James, Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver. GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL

Sr. Product Manager, Adobe Digital Imaging

15.1K Messages

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195.8K Points

9 years ago

That's a display or display driver problem. While it could be a bug in the drivers for 10.7, other users haven't reported that sort of problem. So more likely it's something on your system: a corrupt OS install, or bad RAM in the video card.

3 Messages

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80 Points

9 years ago

Hi Chris, Thanks for your reply!

You could be right about this being a display / video card problem.

But one thing I don't understand is why Photoshop CS5 runs perfectly without this bug? PS is also slow, but not anyway near the slowness of Bridge, that sometimes becomes so slow that it is unusable.

15.1K Messages

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195.8K Points

Without knowing the exact nature of the problem, I can't say.
The fact that they're slow is also a sign that something is wrong. Other users are not seeing that.

3 Messages

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120 Points

9 years ago

and my problem?

15.1K Messages

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195.8K Points

We don't know. There is something odd on your system, but we don't have any idea what that might be. You'll need to do more troubleshooting on your system to narrow down possible causes.

3 Messages

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80 Points

Go to Preferences , Performance , Memory Usage > Increase it to Max
Disable Open GL Drawing , and VOALA , photoshop is fast again !
that did it for me Yousef

15.1K Messages

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195.8K Points

Please note his response below, where he found problems with certain fonts on his system caused the slowdown.

3 Messages

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80 Points

Oops sorry ,didn't see that , but that means there is another bug that Apple needs to fix , cause i had the exact same problem and i fixed it by disabling Open GL , thanks Chris

3 Messages

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80 Points

9 years ago

To anyone who is facing the same issue :

Go to Preferences , Performance , Memory Usage > Increase it to Max
Disable Open GL Drawing , and VOALA , photoshop is fast again !

3 Messages

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120 Points

9 years ago

I spent the whole night troubleshooting.
Bangla MN & Bangla Sangam NM were the problem.
I Disabled them and photoshop is fast again.

15.1K Messages

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195.8K Points

Ah, that means that the OS font system has a new bug in 10.7 (darnit, Apple just fixed a lot of font bugs). We'll try to find a copy of those fonts and investigate. Thanks for letting us know!

1 Message

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60 Points

9 years ago

That just saved my day! Ps was acting so unresponsive, I'm using the magic mouse and I constantly panned around grey nothingness searching for my document, well at least I got to use the navigator more :)

Adobe Administrator

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3.5K Messages

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53K Points

9 years ago

For what it's worth, this link has some great information on trouble-shooting fonts and improving font-related performance.

http://kb2.adobe.com/cps/843/cpsid_84...

Often a single third-party font will be bad, yet bring down the quality of all type-related activities. These steps should help identify and isolate the culprit.

Adobe Administrator

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3.5K Messages

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53K Points

9 years ago

One other issue to be aware of is found here:

http://kb2.adobe.com/cps/894/cpsid_89...

Basically, when even one of your South Asian fonts doesn't have an English name, it can cause a problem. Turning off font preview is one solution.