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1 Message

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70 Points

Tue, Aug 2, 2011 9:50 PM

Photoshop: CS4 Error "Could not complete your request because of a program error"

Hello, if anyone could help me with this I would be really grateful as I can't use Photoshop at all at the moment and not really sure what to do!

The error message below (1st screen grab) appears constantly when I open up photoshop so that I can't open anything or use the program at all. This has happened intermittently over the last few months but is now happening all the time. I have tried to re-install several times but get the message "Error 2" and the installation fails.

I would really appreciate any suggestions or advice! Thanks Jenny

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Adobe Administrator

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15.4K Messages

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290.6K Points

9 years ago

Have you tried restoring your prefs? http://adobe.ly/PS_Prefs

The fact that you can't reinstall points to a potential issue with permissions. Have you tried repairing permissions?

Troubleshooting permissions issues in Mac OS X

Sr. Product Manager, Adobe Digital Imaging

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