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6 Messages

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120 Points

Tue, Jul 31, 2012 9:02 PM

Photoshop CS4 crashing when dragging layers on Mountain Lion (MacOS 10.8)

On Photoshop CS4 Extended v11.0, working like a charm before the Mountain Lion update. Now anytime I try to drag a layer into the drag or option drag to duplicate. Crashed Every time. So far I haven't noticed any other bugs.

I tried repairing permissions but I still get the problem...

Responses

15.1K Messages

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195.8K Points

8 years ago

What does the crash report say? (most likely still crashing due to the OS bug in QuickDraw, that Apple won't be fixing)

6 Messages

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120 Points

8 years ago

Just installed Mountain Lion on my MacPro with 2x 2.8GHz Quad Core Intel Xeon and I don't get the drag layer crash which is great! Tried the exact same PSD file on both machines.

On my Laptop I am still getting the crash. I'm on a 2.53GHz Intel Core i5 MacBook Pro. The crash report is long, I sent it in to Adobe already about 3-4 times. Is there something specific I should be looking for?

Priority number, Thread number...

I tried rebooting preferences (option, command, shift at PS startup) and zapping PRAM as well, so far no luck.

15.1K Messages

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195.8K Points

OK, sounds like you are hitting the graphics switching bug in QuickDraw (turning off automatic graphics switching will make it go away) -- that OS bug affects laptops with dual GPUs.

6 Messages

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120 Points

Please post how to deactivate/turn off the Auto Switching for others that have the same problem. I can't locate exactly where that is myself. Thanks so much for your help pin pointing the problem!

6 Messages

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120 Points

Actually found a link here. Please confirm that this is the correct setting we have to deactivate.

http://serato.com/video-sl/support/56...

6 Messages

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120 Points

So far looks like that did the trick! no more crashing, hallelujah!

15.1K Messages

 • 

195.8K Points

Yep, that's the one.

6 Messages

 • 

120 Points

8 years ago

FYI... for some reason the energy setting for graphics switching will default and turn back on when you restart, so make sure to LOCK the setting after you deactivate graphics switching.

Been working great, Thanks for resolving this issue!