lukas_rauscher's profile

1 Message

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70 Points

Sun, Oct 20, 2019 2:57 PM

Photoshop / Creative Cloud error with Mojave

Hey everyone, 
I updated my Apple Macbook to Mojave. Unfortunately I discovered that there are lots of error going on afterwards. I tried to update my "Adobe Photoshop CC 2017" version to the 2019 one but it says there is a bug and I have to update my Creative Cloud. 
Creative Cloud however, needs to be repaired because of Mojave and it doesn't work anymore, so I cannot do that either.. or at least I'm not finding a page, where I can "just" download the newest Mojave version for Creative Cloud to update it (for free), so that I can update Photoshop as well, that I monthly pay/subscribe. I cannot even update it on my Mac, cause it's always broken and needs to be repaired.

Mojave definitely affects my Photoshop. I cannot even open my pre-saved PSD files and edit them anymore. So my question is: Where do I start, what do I do to solve all my problems? Thanks!

Responses

5 Messages

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102 Points

9 m ago

I have the same issue , you open photoshop 2021 , nothing will open it just shuts down , photoshop 2020 works just fine 

Adobe Administrator

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15.9K Messages

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296.4K Points

9 m ago

@lukas_rauscher Did you try the solution here to remove the old CC Desktop app: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html if that doesn't work, connect with support here by clicking on the chat icon in the lower https://helpx.adobe.com/contact/help.html" target="_blank" rel="noopener noopener noreferrer">https://helpx.adobe.com/contact/help.html