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5 Messages

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112 Points

Fri, Nov 11, 2011 2:49 PM

Photoshop: Crash when pasting from QuickTime 7

Trying to paste an image copied from Quicktime 7 crashes Photoshop CS5.1. Text works fine, but an image copied from the current frame of an open quicktime crashes it. I can't even open Photoshop with the image in my clipboard. Thanks! bran@brandoughertyjohnson.com

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Adobe Administrator

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15.5K Messages

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291.9K Points

9 years ago

What OS/Version are you on?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15.5K Messages

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291.9K Points

9 years ago

Additionally, what kind of file are you copying the frame from?

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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112 Points

9 years ago

OSX 10.7.2
Copying from .mov files in QT 7
The .mov files were made in AE CS5.5 ...

Adobe Administrator

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291.9K Points

Thanks. Any particular codec used?

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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112 Points

Apple Animation

5 Messages

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112 Points

BTW, thanks Jeffrey!

Adobe Administrator

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15.5K Messages

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291.9K Points

9 years ago

Bran, thanks. I've asked some colleagues to try and repro (I don't have Lion on my laptop and I'm working from home today). If necessary, could you post the file you're copying the frame from if we can't reproduce with files we have?

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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112 Points

9 years ago

Smart man, not sure the Lion upgrade was in any way worth it. ;)

The file is here: http://dl.dropbox.com/u/3857838/WORDS...

Adobe Administrator

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15.5K Messages

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291.9K Points

Thanks.

Lion's a new OS and has a few quirks, but I'm confident they'll get ironed out. I always recommend testing new OSes on a separate partition/computer before moving mission critical workstations to the new OS. While Apple and Adobe try to test and work out all the issues, there are always a few issues/workflows that aren't discovered until it hits the wild.

Sr. Product Manager, Adobe Digital Imaging