deith_wen's profile

4 Messages

 • 

136 Points

Sat, Feb 9, 2019 5:53 PM

Photoshop: Could not use the spot healing brush / fill because there's not enough memory

Is this ever going to get fixed? After hours of googling all I find is more people having the same problem.
This is in no way actually related to not enough memory, I have 40% of my 16 GB RAM free, 8 GB scratch space on one disk, 200 GB more on another, and it happens even when I'm trying to content-aware fill a single pixel in <1 MB single layer file...

Persists after reinstalls or resetting preferences, same in 19.0, 20.0.1 and 20.0.2
Other people have reproduced the bug, given the steps.
Here's a sample file: https://ufile.io/a4fml
- zoom in to 300% (optional)
- select spot healing brush (default = size 19 px, mode normal, content-aware)
- click with it at the top here: https://imgur.com/a/oyfKPdh
Alternatively:
- click anywhere else, it does the memory message anywhere unless it's an empty area.
- select any non-transparent area, even if it's just 1 pixel, with the rectangular marquee, click it with the right mouse button and select fill (content-aware)

And yes, I know the intended effect could be done in other ways, but that's not the point here. I've been doing this in the past all the time, so it did work before (using content-aware healing spot on the borders or transparent parts).
The only change I can think of is that I desaturated (shift+ctrl+u) this layer.

Responses

Official Solution

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

2 y ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Champion

 • 

1.7K Messages

 • 

29.8K Points

2 y ago

Weird. I can definitely reproduce this issue. Not sure why the transparency triggers the out of memory, but it's probably go something to do with not having enough pixel info to pull samples from. More than likely there's plenty of memory, but Ps just throws out that error because there's not one for not having enough to sample from...
If you put a solid color fill below your layer, everything works as expected, btw.

135 Messages

 • 

2.1K Points

2 y ago

+1. I can also reproduce this. I hope Adobe devs will take a look and possibly solve other memory issues for PS.

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

2 y ago

Thanks. Those files were extremely helpful to consistently reproduce the problem. I'll have the engineers take a look.

97 Messages

 • 

1.3K Points

2 y ago

A few versions ago, PS 2019 wouldn't start up if I had less than 8 GB free on disk (moved to bigger disk now). I think (not 100% sure) that even with a 2nd scratch disk available, it still seemed bothered by the one with just 8 GB. Your problem reminded me of that, and it may still not be fixed, or considered fair. It is of course not much, but PS 2018 worked fine with that (and smaller pics).