5 Messages
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242 Points
Wed, Oct 29, 2014 4:30 PM
Solved
Photoshop: Could not complete your request because of a program error.
i keep getting this message when i try to do anything in photoshop a second time what i mean is when first opened photoshop works when i close the first image the go to do anything else i get the message: Could not complete your request because of a program error.i have uninstalled and reinstalled photoshop cc but no difference i have taken a couple of screen shots which i hope will give you more information
i hope you can solve this problem as i am at my wits end
i hope you can solve this problem as i am at my wits end
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a month ago
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
6 years ago
Users/[user name]/Library/Preferences/Adobe Photoshop CC Settings/PSErrorLog.txt
You may need to use Method two in this document to access hidden user library files in OS X 10.7 or later: http://helpx.adobe.com/x-productkb/gl...
Sr. Product Manager, Adobe Digital Imaging
10
0
jules_skopp
10 Messages
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184 Points
6 years ago
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:48 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
2014:10:27 16:43:48 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorSpec.cpp : 670 : REQUIRE failed
5
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jules_skopp
10 Messages
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184 Points
6 years ago
4
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nathan_godwin_6891322
4 Messages
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90 Points
6 years ago
I then reinstalled and still have the prob. Now I can't seem to find the PSErrorLog.txt
When I first open Ps I can open files but when I go to 'place embedded' I receive the error and then I cannot Open files either.
4
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mike_stapleton
5 Messages
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242 Points
6 years ago
0
0
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
6 years ago
I'm wondering if this is a problem with Mission Control/spaces.
If you try the solutions in this document:..
http://helpx.adobe.com/photoshop/kb/p...
...does the problem go away?
Sr. Product Manager, Adobe Digital Imaging
0
0
mike_stapleton
5 Messages
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242 Points
6 years ago
1
0
nathan_godwin_6891322
4 Messages
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90 Points
6 years ago
2
0
michael_ashby_6901852
11 Messages
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160 Points
6 years ago
0
0
amandaobringer
1 Message
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60 Points
6 years ago
0
0
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
6 years ago
If you have the 10.10.1 update, Try restoring your preferences: http://blogs.adobe.com/crawlspace/201... If you do restore your prefs, please save a copy of your existing prefs in case they turn out to be the culprit. Having the bad prefs can sometimes help us track down the issue.
Sr. Product Manager, Adobe Digital Imaging
3
0
brian_biddle
17 Messages
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200 Points
6 years ago
Adobe Photoshop CC 2014
Yosemite - 10.10.1
PS Error Log:
2014:08:22 20:34:42 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/xcode/../interfaces/UCopyOnModifyImp.h : 214 : REQUIRE failed
2014:08:25 10:10:08 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:08:25 10:10:11 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:08:25 10:10:16 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:08:25 10:10:29 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:09:16 15:31:14 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/UText.cpp : 5572 : REQUIRE failed
2014:10:15 14:19:32 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:15 14:19:35 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:15 14:19:43 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:15 14:19:47 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:10:44 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:10:55 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:11:05 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:11:08 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:10:21 13:11:19 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140926.r.236/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:11:04 10:43:33 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetList.cpp : 246 : REQUIRE failed
2014:11:20 16:34:32 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetList.cpp : 246 : REQUIRE failed
2014:11:26 13:14:06 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:09 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:12 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:18 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:22 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
2014:12:03 15:32:33 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/USheetRenderer.cpp : 268 : REQUIRE failed
0
0
JeffreyTranberry
Adobe Administrator
•
15.8K Messages
•
295K Points
6 years ago
If you got to Preferences>Plug-ins... and uncheck Enable Generator and restart, does the problem go away?
Sr. Product Manager, Adobe Digital Imaging
1
0
JeffreyTranberry
Adobe Administrator
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15.8K Messages
•
295K Points
6 years ago
1) Is the Libraries panel visible? If you hide/close it and restart PS, does the problem persist?
2) To eliminate other variables, can you try creating a new Admin user account and run in SafeMode to see if the problem persists. (Instructions for both can be found here: http://bit.ly/Troubleshoot_PS)
Sr. Product Manager, Adobe Digital Imaging
3
antonella_brodigan
2 Messages
•
60 Points
6 years ago
After I installed Mac OS Yosemite PS will only open ONE file.
Any subsequent files I attempt to open result in an error message "could not complete your request because of a program error' which then forces me to quit PS as I cannot open any other files.
Am dead in the water - how do I fix this?
1
0