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Adobe Photoshop Family

3 Messages

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100 Points

Tue, Sep 9, 2014 1:04 PM

Solved

Photoshop CC: Puppet Warp crashes

I am running Photoshop CC 2014.1.0 (release 20140730.r,148 x64) on Windows 8.1 with an AMD quad core processor and AMD E1-2100 APU with AMD Radeon HD 8210 Graphics Card. I have installed the latest driver version, 13.152.0.0. When I activate puppet warp, the mesh appears over the image and I can place the first pin. However, when I go to add the second pin, Photoshop crashes. I have tried with on a new, blank file, with just a few lines on it, but, as soon as I place the first pin, the image disappears, and then, as soon as I click anywhere else in the image, Photoshop crashes.I have followed all the online advice about settings under the Preferences/Performance interface, but nothing fixes the problem.Can anyone please help?

Responses

Official Solution

Adobe Administrator

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15.4K Messages

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291.1K Points

3 years ago

We've fixed an issue in Photoshop CC 19.1.3 where placing a pin on non-contiguous meshes crashes Photoshop. Let us know if you're still having a problem with crashing and puppet warp.

Sr. Product Manager, Adobe Digital Imaging

15.1K Messages

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195.8K Points

6 years ago

What does the detailed crash report say? Check the windows system event viewer for the report.

3 Messages

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100 Points

6 years ago

I'm sorry, but am a dummy when it comes to these things. I have up the event viewer in Win 8.1, which is, for me, a bit dauntingly complex to work out. Could you lease just point me to exactly where I should be looking in the event viewer.

Thanks.

Employee

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229 Messages

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6K Points

6 years ago

Have you tried switching the GPU settings from Advanced or Normal to Basic?  Does it still crash then?

3 Messages

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100 Points

6 years ago

Yes, tried all that ... more than once. No difference.

Thanks for the suggestion anyway.

3 Messages

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92 Points

3 years ago

This reply was created from a merged topic originally titled Photoshop: Crash every time I use Puppet Warp.

When ever I try and use puppet warp PS crashes. It lets me set the first pin, but if I try and place a second pin it crashes. I have updated my video drivers as well as uninstalled and reinstalled PS. for $30 a month it should freaking work. I shouldn't be having to figure out why a monthly subscription service isn't working!!!!! And what do I do to get a refund?

1 Message

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60 Points

3 years ago

Photoshop took 4 years to fix this issue, @georg G - you even remember or bothered.