Photoshop CC: Program error on start in MacOS 10.7.5

Look for the file PSErrorLog.txt in your Photoshop CC preferences folder, then post the last 10 lines of it here.

Which specific version of Photoshop CC are you using?

Have you tried resetting preferences?

Hi Chris.

Thanks for answering.

The contents of the PSErrorLog.txt is:
2014:11:01 14:20:57 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:21:57 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:22:10 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:23:07 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:28:26 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:28:35 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:34:00 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:34:25 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:44:23 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed
2014:11:01 14:44:42 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed

I'm unaware of the version of Photoshop I'm using because I can't start it up. It must be the latest version because the creative cloud manager reports that it is up-to-date. I've only bought it yesterday so it's the first time I'm launching it on my iMac. I've deleted the preferences folder, but this didn't solve the problem.

Kind regards,

Marc.

Sorry, Chris, the uninstall and reinstall didn't solvethe problem. I still got 2014:11:02 11:08:42 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141014.r.257/photoshop/main/photoshop/sources/UColorState.cpp : 737 : REQUIRE failed.

The folder you mention (/Library/Application Support/Adobe/Color/Settings) contains no files.

Marc.

Can you save a copy of your preferences (in case they turn out to be culprit) then restore your preferences to get back to a default state? Directions here: http://blogs.adobe.com/crawlspace/201...

Thanks for trying to help, Jeffrey, but the preferences are not the problem. In any case, they where fresh because yesterday was the first time I've installed Photoshop CC in my iMac.

Anyhow, I did the second method from the video of Julieanne Kost and did reset the preferences, but to no avail.

Remember this is a fresh install of Photoshp CC after I bought it yesterday from the Adobe Creative Cloud.

Thanks.

Marc Verschueren.

Can you try running from a new Admin user account? http://blogs.adobe.com/crawlspace/201...

Booting into Safemode would be another good test in case there's extension conflict: http://blogs.adobe.com/crawlspace/201...

This is getting frustrating, Jeffrey. I tried both of your recommendations. Neither launching in a new Admin account nor launching after boot in safe mode solved the problem I have. Furthermore I've tried repairing permissions in my regular Admin account, but this hasn't has any succes either.

I now hope I don't have to reinstall my OS X.

What now?

Marc Verschueren.

Jeffrey, I was allready thinking about that. So I'll install a fresh OS X on an external drive. Do I need to uninstall Photoshop first from the current environment or not? Give me a couple of days and I'll come back to you with the results. I have to do it in the evening because tomorrow starts my work week. Thanks for all the help so far.

Marc

OK, the color folder contents should look something like this:

Ok! I've installed a fresh OS X and installed Photoshop on it and ... of course ... it works, allthough I've noticed that my late 2006 iMac may be a little oudated :(. Nevertheless, this problem is solved because I've managed to copy the files from the fresh OS X environment to my OS X environment where they where missing. And now it works also in my regular OS X environment.

Many thanks for all the help you've giving me to solve this problem!

Marc Verschueren.