Skip to main content
Adobe Photoshop Family

39 Messages

 • 

664 Points

Sun, May 18, 2014 9:41 AM

Photoshop CC: Non fluid canvas rotation (only with Wacom gestures)

When i use the 2 fingers gesture of my wacom tablet in photoshop to rotate and pan, the process is really not fluid
But when i use the rotate tool of photoshop, this one is fast and fluid.

Why such a difference?

I work on photoshop CC, windows 8.1, intuos pro multitouch
I have one of the latest i7 processor, 16 go of ram and a nvidia gtx 760, working on a little image (no crazy HD)
Everything is by default in photoshop

Thank you in advance =)

Responses

39 Messages

 • 

664 Points

6 years ago

I Witnessed this same behaviour on some kind of a demo on a youtube video, so i cannot be an isolated case ^^

Adobe Administrator

 • 

14.9K Messages

 • 

286.5K Points

6 years ago

This is because they're controlling it by using a keyboard shortcut to rotate and zoom in fixed increments.

Sr. Product Manager, Adobe Digital Imaging

39 Messages

 • 

664 Points

6 years ago

Oh thank you for your reply Jeffrey!
Do you know any way to keep this gesture but have the effect of the fluid rotation one ?

Adobe Administrator

 • 

14.9K Messages

 • 

286.5K Points

6 years ago

Go to 32:00 in this video. We're enabling gestures and other good stuff on win 8 in an upcoming update: http://www.microsoft.com/en-us/news/p...

Sr. Product Manager, Adobe Digital Imaging

45 Messages

 • 

472 Points

So, what is shown in this video cannot be achieved with a wacom touch tablet, only with a surface pro3?

Adobe Administrator

 • 

14.9K Messages

 • 

286.5K Points

Which touch tablet specifically?

A touch capable monitor or a Cintiq should get the smooth interaction.

Sr. Product Manager, Adobe Digital Imaging

45 Messages

 • 

472 Points

Intuos pro touch: http://www.wacom.com/en-gb/products/p...

Why would it not work with these? Is it a problem on wacom's end?

Would it work with the cintiq companion2?

45 Messages

 • 

472 Points

One more silly question: would a common trackpad activate this smooth interaction? Or any third party pad of some sort?

Adobe Administrator

 • 

14.9K Messages

 • 

286.5K Points

I know the trackpad on a Mac Pro does, and the screen on a Surface pro works with the smooth gestures.

Sr. Product Manager, Adobe Digital Imaging

45 Messages

 • 

472 Points

Could you deliver a list of devices that are going to work woth these smooth gestures? For example the Logitech Wireless Touchpad T650?

15.1K Messages

 • 

195.8K Points

The gestures only work on Windows 8 or MacOS - but anything with a working driver should work just fine. Devices with bugs in their driver software (which fail to send events to the OS correctly) will not work, of course.
There is no specific list of devices.

45 Messages

 • 

472 Points

But then, should we consider that the wacom drivers are bugged? I don't understand the poor output of wacom on thos issue. This is way over my understanding..

15.1K Messages

 • 

195.8K Points

Yes, some versions of the Wacom drivers have had bugs. Wacom is usually pretty quick to fix them, though.

45 Messages

 • 

472 Points

So you think that this issue with the intuos pro touch is a bug and not an issue related to the nature of the wacom touch system?

45 Messages

 • 

472 Points

That would sound weird to me since this new photoshop feature is at least 6 month old...plenty of time to kill the bug if it was one

15.1K Messages

 • 

195.8K Points

If you are using MacOS or Windows 8, and have problems with the latest Wacom drivers, please contact Wacom - they may need more information to track down the problem.

45 Messages

 • 

472 Points

I did, and sent them the link to this thread. Thank you chris for your inputs.

45 Messages

 • 

472 Points

Answer from wacom:
Thank you for your message, I apologise for the delay in getting back to you,

As you can see in the video the gentleman mentions that Microsoft are actually working in partnership with Adobe, this allows them to build software together making the touch gesture shortcuts fully implemented. As we are not in partnership with Adobe we can only build our drivers to use the keyboard shortcuts, which does lead to maybe not as smooth operation as the surface pro. There is nothing we can do to improve this currently.

Kind Regards,

Phillip Herring

Wacom Technical Support

45 Messages

 • 

472 Points

So, how about you start working with Wacom ? :)
(my post on the wacom forum: http://forum.wacom.eu/viewtopic.php?f...

45 Messages

 • 

472 Points

Answer from Wacom:
Postby Wacom1 » Wed 25. Feb 2015, 11:40

Well. The point is, that sometimes Wacom cannot influence the decisions of other companies.
And in the moment there is no cooperation with Adobe possible.

*******
Why is it so? :(

15.1K Messages

 • 

195.8K Points

We've been working closely with Wacom for many years. Sounds like a support person at Wacom is unaware of what the rest of the company is up to.

The gestures are implemented using OS standards - if the driver fails to implement the OS standards, then the driver is not working correctly. We implemented it that way partly at Wacom's request (because they don't want to keep using hacks like keyboard shortcuts)!

45 Messages

 • 

472 Points

I am still trying to get wacom to answer to this. They answer to everything but my thread now :(. Though, i won't give up!
http://forum.wacom.eu/viewtopic.php?f...

45 Messages

 • 

472 Points

Answer from Wacom:
The Wacom driver supports several methods of touch handling. On Windows8.x it supports the standard 2 finger multitouch gestures for scrolling/panning/zooming. This requires a touchscreen device as primary display. If you have tablet with touchscreen like a Cintiq, the driver allows to select 'use Windows gestures' or 'use Wacom gestures'.

If you have touch device without screen like an Intuos, there are no 'Windows gestures' for that. In this case multitouch handling depends on the application. Some programs like Corel Painter have multitouch support build-in and use Wacoms recommended TouchAPI. (You may have to activate the multitouch support within the application.) If an application does not support multitouch, we use the method of sending suitable keystrokes or system events to the program.

When you are using Win8.x standard touch handling method, make sure to turn off 'penflicks' and 'press and hold to rightclick' as these functions are causing input delays.
****************
****************

So if it works in Corel Painter, i guess it could work in Photoshop?!

45 Messages

 • 

472 Points

I guess that my question is: could photoshop integrate this TouchAPI for the intuos users?

45 Messages

 • 

472 Points

after testing painter, i realize that it just works PERFECTLY in it! I want this in photoshop !!!!

45 Messages

 • 

472 Points

any news about these last developments?

45 Messages

 • 

472 Points

please...Jeffrey, Chris?

45 Messages

 • 

472 Points

Need an answer here...

45 Messages

 • 

472 Points

Seriously, are you going to answer?? I am paying for this software, i expect some serious support.

45 Messages

 • 

472 Points

i want this thread answered with the latest reactions i got from wacom.

45 Messages

 • 

472 Points

so not today.. i will come back tomorrow..

45 Messages

 • 

472 Points

so not today.. i will come back tomorrow..

45 Messages

 • 

472 Points

here i am today, filled with a new hope!

39 Messages

 • 

664 Points

6 years ago

OH MY!
Jeffrey, big up to the team from me ! YOU ROCK

Now give me an ETA :P

Adobe Administrator

 • 

14.9K Messages

 • 

286.5K Points

Stay tuned. I can't give a specific date, but not much longer.

Sr. Product Manager, Adobe Digital Imaging

45 Messages

 • 

472 Points

I am in photoshop now, with my wacom intuos touch tablet + windows 8.1, and i don't get the same gestures/behaviours as in the video. For example the 2 fingers double tap does not take me back to home zoom :S. What do i miss?

Source video: https://www.youtube.com/watch?v=4ElGi...

45 Messages

 • 

472 Points

Is there a possibility that this feature only works with the touch system of the surface pro, and not with the touch surface of the wacom tablet, as if these were 2 completely different systems?

45 Messages

 • 

472 Points

5 years ago

Latest post to react to:
Answer from Wacom:
The Wacom driver supports several methods of touch handling. On Windows8.x it supports the standard 2 finger multitouch gestures for scrolling/panning/zooming. This requires a touchscreen device as primary display. If you have tablet with touchscreen like a Cintiq, the driver allows to select 'use Windows gestures' or 'use Wacom gestures'.

If you have touch device without screen like an Intuos, there are no 'Windows gestures' for that. In this case multitouch handling depends on the application. Some programs like Corel Painter have multitouch support build-in and use Wacoms recommended TouchAPI. (You may have to activate the multitouch support within the application.) If an application does not support multitouch, we use the method of sending suitable keystrokes or system events to the program.

When you are using Win8.x standard touch handling method, make sure to turn off 'penflicks' and 'press and hold to rightclick' as these functions are causing input delays.
****************
****************

So if it works in Corel Painter, i guess it could work in Photoshop?!

45 Messages

 • 

472 Points

wouhou, adobe techies, stop hiding :)

45 Messages

 • 

472 Points

so no, still nothing?

45 Messages

 • 

472 Points

new day, new possibilities.

45 Messages

 • 

472 Points

new hour new possibilities

45 Messages

 • 

472 Points

allo allo?

45 Messages

 • 

472 Points

I am expecting an official answer on this matter.

45 Messages

 • 

472 Points

I guess by the total lack of official answer on this matter that there i stepped on something embarrassing for adobe. I guess i will go ask also on some specialized websites about this + art forums.

45 Messages

 • 

472 Points

Bump

45 Messages

 • 

472 Points

No answer from Adobe: D+90

45 Messages

 • 

472 Points

No answer from Adobe: D+91

45 Messages

 • 

472 Points

/need Jeffrey Tranberry + Chris Cox to answer the last message from wacom.

45 Messages

 • 

472 Points

No answer from Adobe: D+92
/need Jeffrey Tranberry + Chris Cox to answer the last message from wacom.

45 Messages

 • 

472 Points

No answer from Adobe: D+95
/need Jeffrey Tranberry + Chris Cox to answer the last message from wacom.

45 Messages

 • 

472 Points

No answer from Adobe: D+96
/need Jeffrey Tranberry + Chris Cox to answer the last message from wacom.

45 Messages

 • 

472 Points

I give up. You win.
Congratulations