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Adobe Photoshop Family

22 Messages

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352 Points

Wed, Oct 2, 2013 9:55 AM

Photoshop CC Installs But Does Not Run on W7 64bit

When I first installed PS CC it ran OK, but I mostly continued using CS6. Now when I try to run PS CC, it shows a splash screen and runs maybe 10 seconds, but then it crashes without any error message. Bridge CC runs OK. I've uninstalled and re-installed PS CC, but that doesn't change anything.

Responses

15.1K Messages

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195.8K Points

7 years ago

If you don't get an OS error dialog, then it didn't crash.

What it sounds like is that your licensing isn't quite right.
Try signing out of the CC app, quit that app, then launch Photoshop. It should ask you to sign in, and that will reset the license data.