5 Messages
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110 Points
Photoshop CC: Freezing
I have a big issue with photoshop on Mac freezing often, causing the loss of works and a lot of work hours, also the project's windows disappear sometimes but the layers are not, what makes me end up with quitting photoshop.
I always do the last update but I keep having the same issue again, Is this a common issue on photoshop?!
I always do the last update but I keep having the same issue again, Is this a common issue on photoshop?!
Responses
dmohr
Adobe Administrator
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3.5K Messages
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53K Points
3 years ago
What you're describing is not common at all. Please tell me more about your setup and workflow so we can get to the bottom of this.
Which Mac OS are you running on? And you're running the very latest version of PS (look under Help > System Info -- that first line is 19.?.? ?
What kinds of things are you doing before your Photoshop freezes on you? How many fonts do you have on your machine? Are you using type? Which type engine?
Let's start with these and figure out how to fix this for you.
Thanks,
David
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mounir_salhi
5 Messages
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110 Points
3 years ago
I'm running on macOS High Sierra,
Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761 x64
today photoshop freezes while I'm working on two medium size web banners,
I have 1570 system fonts, TrueType and OpenType, I'm using Suitcase Fusion to manage them,
Thank you for your reply!
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
3 years ago
Sr. Product Manager, Adobe Digital Imaging
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mounir_salhi
5 Messages
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110 Points
3 years ago
I'm a member of Creative Cloud for teams, probably under djones-sudol@graphicsii.com as admin,
I just did the account Verification if this may help!
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