9 Messages
•
150 Points
Photoshop CC crashing on NVIDIA GT 540M (driver bug)
Hi,
If I run Photoshop CC on NVIDIA GeForce GT 540M, 2GB RAM (OpenGL 4.3, detected by DoctorGL) Photoshop will fall with error "Program has stopped working". I have latest drivers. My integrated graphic card is slow and I can't create 3D effects. Can someone help me please?
If I run Photoshop CC on NVIDIA GeForce GT 540M, 2GB RAM (OpenGL 4.3, detected by DoctorGL) Photoshop will fall with error "Program has stopped working". I have latest drivers. My integrated graphic card is slow and I can't create 3D effects. Can someone help me please?
Responses
chris_cox_2148894
15.1K Messages
•
195.8K Points
8 y ago
When exactly does Photoshop crash?
Does Help -> System Info show anything about the crash?
0
0
strachalak
9 Messages
•
150 Points
8 y ago
http://www.jpeg.cz/images/2013/08/20/...
Sorry, it's in Czech, but here is translate:
"Program Adobe Photoshop CC has stopped working
Problem caused that program has stopped working correctly
System Windows will close the program and notify you whether there are solutions"
But after I close this message, Windows show me nothing.
0
0
chris_cox_2148894
15.1K Messages
•
195.8K Points
8 y ago
Check Event Viewer > Windows Logs > Application
and find the crash event corresponding to the Photoshop crash, then we need to see the details.
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0
strachalak
9 Messages
•
150 Points
8 y ago
Název protokolu:Application
Zdroj: Windows Error Reporting
Datum: 20.8.2013 23:43:25
ID události: 1001
Kategorie úlohy:Není
Úroveň: Informace
Klíčová slova: Klasické nastavení
Uživatel: Není k dispozici
Počítač: Strachalaci-PC
Popis:
Chybný blok 3671904065, typ 1
Název události: APPCRASH
Reakce: Není k dispozici
ID souboru CAB: 0
Podpis problému:
P1: Photoshop.exe
P2: 14.0.0.0
P3: 51763d4f
P4: nvd3d9wrap.dll
P5: 8.17.13.2049
P6: 51c40f61
P7: c0000005
P8: 000089b4
P9:
P10:
Připojené soubory:
C:\Users\Strachalaci\AppData\Local\Temp\WER61D8.tmp.WERInternalMetadata.xml
Tyto soubory mohou být k dispozici zde:
C:\Users\Strachalaci\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_eedb1837c1065656a7dc40604df398f074f15b_0b52b5a2
Symbol analýzy:
Opětovné hledání řešení: 0
ID hlášení: 7d77cd35-09e1-11e3-ba6d-b870f4e2a4ae
Stav hlášení: 0
Kód XML události:
1001
4
0
0x80000000000000
44264
Application
Strachalaci-PC
3671904065
1
APPCRASH
Není k dispozici
0
Photoshop.exe
14.0.0.0
51763d4f
nvd3d9wrap.dll
8.17.13.2049
51c40f61
c0000005
000089b4
C:\Users\Strachalaci\AppData\Local\Temp\WER61D8.tmp.WERInternalMetadata.xml
C:\Users\Strachalaci\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_eedb1837c1065656a7dc40604df398f074f15b_0b52b5a2
0
7d77cd35-09e1-11e3-ba6d-b870f4e2a4ae
0
If You need translate Czech words, please tell me, I can do that. I don't want to translate it bad, so I let the original text.
2
0
strachalak
9 Messages
•
150 Points
8 y ago
NVIDIA sent me here again. This problem is specific for Photoshop Creative Cloud. (Photoshop CS5, CS6 and others programs are working)
I look forward for Your help
8
0
bruce_stamps
1 Message
•
50 Points
8 y ago
NVIDIA Control Panel -> Manage 3D settings -> Program Settings (tab) -> 1. Select a program to customize: (drop down -> select "Adobe Photoshop") -> 2. Select the preferred processor for this program: (drop down -> select "High-performance NVIDIA processor") -> Click the "Apply" button in the lower right corner. -> Then create something cool!
I hope this post saves someone's time and sanity.
NVIDIA, if you're listening, how about a fix in the next driver update?
0
0
thomas_groman
2 Messages
•
60 Points
8 y ago
NVIDIA Control Panel -> Manage 3D settings -> Program Settings (tab) -> 1. Select a program to customize: (drop down -> select "Adobe Photoshop") -> 2. Select the preferred processor for this program: (drop down -> select "High-performance NVIDIA processor") -> Click the "Apply" button in the lower right corner. -> Then create something cool!
I hope this post saves someone's time and sanity.
NVIDIA, if you're listening, how about a fix in the next driver update?
0
0
thomas_groman
2 Messages
•
60 Points
8 y ago
BTW... I'm using two external monitors (1 HDMI and 1 DVI (on the mini display port w\ converter) and not using the laptop screen.
NVIDIA - please fix this.
0
0
marc_simonetti
4 Messages
•
104 Points
7 y ago
Nom du journal :Application
Source : Application Error
Date : 09/12/2013 13:23:44
ID de l’événement :1000
Catégorie de la tâche :(100)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Marc-PC
Description :
Nom de l’application défaillante Photoshop.exe, version : 14.1.2.427, horodatage : 0x524002c6
Nom du module défaillant : Photoshop.exe, version : 14.1.2.427, horodatage : 0x524002c6
Code d’exception : 0xc0000005
Décalage d’erreur : 0x000000000157e853
ID du processus défaillant : 0x598
Heure de début de l’application défaillante : 0x01cef4b9f5bd44d9
Chemin d’accès de l’application défaillante : C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Chemin d’accès du module défaillant: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
ID de rapport : bead7770-60cc-11e3-be3d-5404a628c030
XML de l’événement :
1000
2
100
0x80000000000000
46732
Application
Marc-PC
Photoshop.exe
14.1.2.427
524002c6
Photoshop.exe
14.1.2.427
524002c6
c0000005
000000000157e853
598
01cef4b9f5bd44d9
C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
bead7770-60cc-11e3-be3d-5404a628c030
Does it sound familiar to you?
0
0