4 Messages
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110 Points
Sun, Jan 20, 2019 2:47 AM
Photoshop CC: Can't save a GIF
I have created a GIF in Photoshop CC. The tutorial I have always used tells me to "save for Web". This doesn't work anymore. And it says "legacy" next to Save For Web. When I choose Save for Web, Photoshop says "Error. This operation cannot be completed." Help! How can I save my GIF? Thanks!
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2 months ago
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dmohr
Adobe Administrator
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3.5K Messages
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53K Points
2 years ago
Save for Web is found under File > Export > Save for Web (Legacy) or ALT/OPT+SHIFT+CNTL/CMD+S. When you press this you get an error message? What version of Photoshop are you running? On which OS?
Thanks,
David
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
2 years ago
Sr. Product Manager, Adobe Digital Imaging
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dmohr
Adobe Administrator
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3.5K Messages
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53K Points
2 years ago
So, two things.
First, as a workaround until we find a solution, you can also save GIFs by cllicking File > Save As and choosing CompuServe GIF as the file type. Not as slick as Save for Web, but it'll work.
Second, I'd like to figure out what the issue you're having is. Have you tried to trash your preferences? Has saving as a GIF worked in the past?
Let's start with this and work from there.
Thanks,
David
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christine_alvey
4 Messages
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110 Points
2 years ago
2
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kerry_lewis
1 Message
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60 Points
2 years ago
I have also struggled to create a GIF (using Photoshop 2019 on a Mac – mac OS High Sierra). I followed the official tutorial and I every time I manage to click on Save for Web, but then Photoshop freezes. (There are only 7 layers of jpegs – I'm not working with a massive number of images!) On the occasions that the Save for Web dialogue box does pop up the poor, stressed out preview never loads and I cannot save anything because I get an error message: The operation could not be completed.
Frustratingly, Photoshop seems reluctant to tell me what the error is and/or why it's occurring.
David – I also tried to save as a CompuServe GIF, but while Photoshop did allow me to do so, I appear to have a gif of a static image, which wasn't really the plan.
Help.
If anyone could explain why this is happening, that would be awesome!
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MizaUmairah
2 Messages
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70 Points
3 months ago
Hi, i have a problem saving my gif in Photoshop as well. After "Save for Web" & selecting whatever is necessary, I couldnt preview the gif. After saving it, it became 15 separate images instead of a gif. I tried googling and even updated my Photoshop but it still didnt work.
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ash
3 Messages
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80 Points
3 months ago
I am having the same issue. Maybe my file is too large?
5
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courtneygow
1 Message
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60 Points
3 months ago
Hi, I have made an illustrated animation and after not being able to export it, i used the save as method, which worked but now when I get it up on chrome it doesn't move. What am I doing wrong?
Thank you! :)
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kitkat
1 Message
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60 Points
2 months ago
Hi I am having trouble exporting an illustrated animation (mov) as a GIF by going to File>Export>Save for Web Legacy. I had done another in the past and it worked.
Could you help me find what I am doing wrong?
Thanks!
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evelyn chambers
1 Message
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60 Points
2 months ago
Hi, I am having a similar issue. I have a windows 10 desktop and am working in PS 2020. I get an error after clicking save from the save for the web window. I was able to save as and save a .gif that way but it has a lot of noise in the images. I have saved using save for the web before but this is a bigger file than before. I have a very powerful desktop though so this shouldn't be a problem with the computer not being able to handle it. I have also flattened the images to try to help the file size but it didn't seem to do anything. What am I doing wrong and how do I save a better quality gif?
Thanks!
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