34 Messages
•
958 Points
Thu, Jun 18, 2020 4:14 AM
Photoshop CC 2020(21.2) : App literally became critically slow with frequent stuttering
My specs for the test :
CPU : Core i7 3610QM
GPU : Nvidia GT 640M
Drawing tablet : Huion H610 Pro
PC Model : Acer Aspire V3-771
Greetings Adobe.
You really have plenty of optimizations problems with all the features and changes you apply to Photoshop, and this since you left Creative Suite 6. I don't know what's wrong with you. I say you should optimize Photoshop so that, at least painting performance stays smooth even on an Intel HD 4000 GPU with a 2nd gen Core-i5 CPU. Yes, those are less than 10 years old specs but strategically speaking, your developers should know why, it's the best way to manage how well you optimized your app or not. Seriously.
So if you don't make tests on a 10 year old or less than 10 year old machine, performance problems will remain. And it's just unprofessional to hide them just because y'all have GTX 1050 GPUs with last gen Intel Core CPUs. It's unprofessional to have your app slow down in performance when its newest features are not used at all. I'm talking about rendering fps and painting performance regarding speed of execution.
Anyway, I tested v21.1.2, v21.1.3 and just now v21.2... And I don't congratulate you at all.
Now Photoshop became slower and gives constant stuttering for its rendering performance. It's to the point that I can't even imagine using it anymore.
Just how do you even optimize your code and algorithms ?
I was curious today for something else as well. I tested Photoshop CS6 after installing it. And guess what ?
Photoshop CS6 was running butter smooth. And some of the problems caused by your newest features to the point that you broke your wintab implementation in latest versions of Photoshop, were absent ! I was using wintab and painting strokes was 4 to 5 times faster and smooth than in Photoshop CC 2020. Plus there were no stutter at all, and this was on a 5x7.5 inches canvas at 600 ppi resolution.
The reason I'm saying you broke your wintab implementation is because there's an exponential performance fault that is proportional to the time I spend painting any single stroke I'd hold for a long time(more than 20 seconds) without releasing my pen pressure on the canvas.
If performance was this good and smooth in Photoshop CS6, I see no reason for it to slow down or get broken in Photoshop CC 2020 or even Photoshop PhCC 2021. Adobe, It's obvious that your developers broke things in Photoshop to degrade its performance. New features is OK, but they should never impact negatively the previously known good performance of a software. Unfortunately, this is what I'm seeing right now.
Anyway, this was a test report. You will consider this issue if you care about the quality of Photoshop.
CPU : Core i7 3610QM
GPU : Nvidia GT 640M
Drawing tablet : Huion H610 Pro
PC Model : Acer Aspire V3-771
Greetings Adobe.
You really have plenty of optimizations problems with all the features and changes you apply to Photoshop, and this since you left Creative Suite 6. I don't know what's wrong with you. I say you should optimize Photoshop so that, at least painting performance stays smooth even on an Intel HD 4000 GPU with a 2nd gen Core-i5 CPU. Yes, those are less than 10 years old specs but strategically speaking, your developers should know why, it's the best way to manage how well you optimized your app or not. Seriously.
So if you don't make tests on a 10 year old or less than 10 year old machine, performance problems will remain. And it's just unprofessional to hide them just because y'all have GTX 1050 GPUs with last gen Intel Core CPUs. It's unprofessional to have your app slow down in performance when its newest features are not used at all. I'm talking about rendering fps and painting performance regarding speed of execution.
Anyway, I tested v21.1.2, v21.1.3 and just now v21.2... And I don't congratulate you at all.
Now Photoshop became slower and gives constant stuttering for its rendering performance. It's to the point that I can't even imagine using it anymore.
Just how do you even optimize your code and algorithms ?
I was curious today for something else as well. I tested Photoshop CS6 after installing it. And guess what ?
Photoshop CS6 was running butter smooth. And some of the problems caused by your newest features to the point that you broke your wintab implementation in latest versions of Photoshop, were absent ! I was using wintab and painting strokes was 4 to 5 times faster and smooth than in Photoshop CC 2020. Plus there were no stutter at all, and this was on a 5x7.5 inches canvas at 600 ppi resolution.
The reason I'm saying you broke your wintab implementation is because there's an exponential performance fault that is proportional to the time I spend painting any single stroke I'd hold for a long time(more than 20 seconds) without releasing my pen pressure on the canvas.
If performance was this good and smooth in Photoshop CS6, I see no reason for it to slow down or get broken in Photoshop CC 2020 or even Photoshop PhCC 2021. Adobe, It's obvious that your developers broke things in Photoshop to degrade its performance. New features is OK, but they should never impact negatively the previously known good performance of a software. Unfortunately, this is what I'm seeing right now.
Anyway, this was a test report. You will consider this issue if you care about the quality of Photoshop.
Problems
•
Updated
a month ago
2.9K
49
Helpful Widget
How can we improve?
Tags
No tags available
Responses
austin_branham
5 Messages
•
422 Points
7 months ago
4
0
matt_mcrae
7 Messages
•
206 Points
7 months ago
1
dandi_wind
11 Messages
•
288 Points
7 months ago
EDIT: I'll add that disabling G-Sync has no effect for me (Nvidia GTX 970)
0
0
dandi_wind
11 Messages
•
288 Points
7 months ago
1
0
marc_metlej
1 Message
•
102 Points
7 months ago
2
tanveer_maniar
1 Message
•
84 Points
7 months ago
0
adam_temp
15 Messages
•
528 Points
7 months ago
Clearly they broke the bridges between the program and the gpu.
They need to update their manuls and settings for gpu, there is no longer an option for nvidia to just use the advanced setting. I went in and painstakingly set each option and check the performance. Also, PS is the only adobe app that I had to manually add to the gpu program list.
It did give me a boost in speed, 2018 flys and 2020 is now just MEH with little lag.
Adobe clearly needs to rewrite their gpu handling. I'd share my settings but I'm sure every card is different, I would go in and set the app performance.
Side note, I thought I wrote this here before, maybe it was one of the many other "adobe is low forums"
I hope instead of adding new features to the next version they just focus on fixing their busted software.
6
HugoM
56 Messages
•
1.3K Points
6 months ago
I can't even figure out where the bottleneck is. It can only be some bug that will hopefully be fixed soon. We are at the mercy of Adobe.
0
OliverReischl_IGT
1 Message
•
128 Points
6 months ago
PS2020 is unbearably slow, 1 frame per second at best just moving the image around.
PS2019 with the SAME document feels like a fresh summer breeze, easily 30+ fps.
This is NOT a hardware problem. Adobe messed that one up hard.
0
Convincible
21 Messages
•
328 Points
6 months ago
2
0
user497740
1 Message
•
60 Points
5 months ago
Rod Head
I have been a user of Photoshop for many years - Best version for its time was Photoshop 7!! Now on Photoshop 2020 - absolutely terrible!!
Slow, erratic, crash prone - not what I am paying for. I'm trialling Affinity, perhaps I'll change after all these years. Adobe really must get its act together or lose many more long term customers.
0
Benjisdad
5 Messages
•
122 Points
5 months ago
I agree. I have quite a fast system, but many things in the latest upgrade are very slow to happen - stacking, blending, sharpening to name but a few.
0
0
JasonWilliamson
1 Message
•
62 Points
5 months ago
I feel as computers get more powerful developers get lazy and release poorly optimized software just to rely on brute power to have them run. Cracks appear especially when you start to work with larger files 200mb+ (Not even that large 50layers 4k res 8bit files). I'm using a 40 core xeon workstation with 128gb ddr4 ram and photoshop still locks up frequently for 10+ seconds before releasing a burst of brush strokes and commands all at once that I was doing during the hangup. I just close and reopen and it'll give me about 15mins before it starts doing again. I'm surprised this is still industry standard, won't be for long at this rate.
1
0
davidbleja
116 Messages
•
2.9K Points
4 months ago
There's a major new version out now (22.0). Did this improve things for anyone?
I'm stuck with 21.0.3, as the performance issues were too severe with anything later. I'm reluctant to try 22.0, as the changelog makes minimal mention of performance issues at all, and I got burned the last time I had to rollback when I had to redo all my settings, presets, hotkeys, etc which took hours. (rolling forward a version is easy, as that stuff gets migrated, but when you roll back, I found it all gets wiped).
2
0
Paula Shin
1 Message
•
62 Points
3 months ago
Hey, just passing by to add my frustrating experiences with 2020 PS.
I had to update from 2019 version since I formatted my pc and the older version I could find to download was 22.2.4
It is frustratingly slow close to 2019. And I have quite a beast of a PC. RTX 2080 Super, 32GB RAM, i7 7700k, etc
Its slow to use text, transform, even selecting layers is laggy.
How bad photoshop has fallen :(
Now, this thread is rather old...
is everyone still having issues?
has anyone found a temporary fix?
Is the new (2021) version better in performance?
Or if anyone knows how can I have my CC2019 back, PLEASE let me know. It was working so well! Now im stuck with this mess and with projects to deliver!
(edited)
2