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Adobe Photoshop Family

3 Messages

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100 Points

Fri, Nov 16, 2018 5:00 PM

Solved

Photoshop CC 2019: Redraw issues: Type gets cut off, images lose their masking

having strange redraw issues...Type gets cut off, images lose their masking. Here's a link to a video of one of the issues.

https://www.dropbox.com/s/r8co8nl05z5pvm3/photoshop_issues.mov?dl=0


latest version 20.0.1

Mac book pro 2017

Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB

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Official Solution

Adobe Administrator

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14.8K Messages

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284.8K Points

2 years ago

Please update to 20.0.2. It should fix this issue. Please let me know if that's not the case.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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14.8K Messages

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284.8K Points

2 years ago

Hi Kevin, Could I get a copy of the file you're using to help us troubleshoot?

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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100 Points

2 years ago

sure. what's the best way to get it to you? it's approx 20MB

Adobe Administrator

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14.8K Messages

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284.8K Points

I'll email you. Looks like you're using smart objects. If they are linked, make sure you package up the linked files too.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

100 Points

2 years ago

Looks like if I revert to legacy compositing in preferences the issue resolves.

Adobe Administrator

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14.8K Messages

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284.8K Points

2 years ago

Thanks. Engineering was able to repro and is investigating.

Sr. Product Manager, Adobe Digital Imaging