molly_tindall's profile

9 Messages

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238 Points

Mon, Dec 2, 2019 8:50 PM

Photoshop CC 2019: Project screen freezing on previous project.

I'm having problems with my photoshop screen freezing. I can still click through the different project tabs within the window, but the screen will be frozen on last project open. I then have to force quit and reopen everything. I have the latest update and still have issues.

This conversation has been merged. Please refer the main conversation:

Photoshop 2020: Switching tabs doesn't show the correct image

Responses

Adobe Administrator

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3.5K Messages

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53K Points

2 y ago

Howdy Molly,

What exactly are you trying to do?  We can try to help talk you through what you're seeing, but we'll need step-by-steps of what happened.

Thanks,
David

42 Messages

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596 Points

2 y ago

Hi. Molly Tindall

Your problem is Try to Edit >  for ( Windows )  And Mac Photoshop >

Preferences>Performances  Cache Levels  up 6 or 7

Adjust the scale.
I solved this way It is normal.

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

Molly, when you get in this state, are you getting a rainbow wheel? If you resize the whole Photoshop frame slightly, does it update?