alexandra_gomes_3uxr9ovdiqgje's profile

3 Messages

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94 Points

Fri, Nov 16, 2018 1:57 PM

Photoshop CC 2019: Problems in editing files from Lightroom

Hi!

My photoshop recently updated to CC v.20. I usually work between LR and PS, using the LR as a raw editor and PS to do the manipulation. 
Since the update, I've experienced problems in PS. Sometimes doesn't recognize the file, not allow any function. Other times, allows it but gets really slow, presents problems in preview the effects, etc.
I'm not versed in code nor computer language, however, I cannot find any error or crash drive. CPU seems to be working normally and it seems recognized by PS. If I open the exact same file directly on PS, runs just fine. 

Kind regards,
Alexandra

Responses

Adobe Administrator

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15.9K Messages

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296.4K Points

3 y ago

I suspect you're hitting this: https://feedback.photoshop.com/photoshop_family/topics/many-ps-20-0-1-functions-missing-on-image-ope...

Try quitting both Lightroom and Photoshop. Launch Photoshop first, then Lightroom. Let us know if that helps.

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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144 Points

That worked for me.  Easy work-around until the problem is resolved.

3 Messages

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94 Points

Thank you very much. It seems to do the trick. It is working correctly.