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Adobe Photoshop Family

23 Messages

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504 Points

Tue, Oct 23, 2018 1:19 PM

Solved

Photoshop CC 2019: Pressing arrows in text entry field in "Export As" dialog, holding down SHIFT, adjusts in 5s, rather than 10s.

Photoshop CC 2019 bug: Pressing the up or down arrows in a numerical text entry field in the "Export As" dialog, whilst holding down the SHIFT key, adjusts the numbers in 5s, rather than 10s.

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Official Solution

Adobe Administrator

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15K Messages

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287.5K Points

a year ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15K Messages

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287.5K Points

2 years ago

What OS/version are you on? I'm not seeing that behavior on macOS.

Sr. Product Manager, Adobe Digital Imaging

23 Messages

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504 Points

2 years ago

macOS High Sierra 10.13.4 (17E199)

Adobe Administrator

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15K Messages

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287.5K Points

2 years ago

Weird. I cannot reproduce this. It increments by 10 for me.

Sr. Product Manager, Adobe Digital Imaging

23 Messages

 • 

504 Points

2 years ago

I just updated to Photoshop 20.0.2, and I can confirm that this bug is still present, and has not been fixed.
To clarify, this would be in the JPG Quality settings field, where it adjusts in 5's.
Changing the Image Size Scale percentage works fine, as this DOES increase/decrease in 10's.

Adobe Administrator

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15K Messages

 • 

287.5K Points

2 years ago

The JPEG field was the secret sauce. Can repro now. Engineering is looking into this. Thanks!

Sr. Product Manager, Adobe Digital Imaging