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Adobe Photoshop Family

2 Messages

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90 Points

Thu, Dec 6, 2018 12:19 PM

Solved

Photoshop CC 2019: Keeps freezing briefly

Hi. I'm using Photoshop cc and the program keeps freezing every minute or so for a few seconds. It is updated and optimized as far as I'm aware. Please help. I'm using a Wacom tablet

Responses

Adobe Administrator

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14.8K Messages

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284.8K Points

2 years ago

What OS are you on? If on macOS, are you on Mojave? If on Mojave, are you seeing a spinny cursor after painting?

Sr. Product Manager, Adobe Digital Imaging

67 Messages

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1.5K Points

2 years ago

If you are on Mojave, you may need to update your Wacom drivers. Wacom tablets don't get along with Mojave and Wacom has released several updates in the last few months to deal with the issues.

I did not recieve any kind of notifications about it from them. Ultimately I went to Wacom's website, downloaded the latest updates, and installed them.

Sorry I don't have the link handy. But the drivers were not hard to find and they solved my tablet problems.

1 Message

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60 Points

2 years ago

I'm having the same issue. Very intermittent and usually when pasting a copied image onto a layer. I'm using PS CC 19.1.6 on High Sierra.

2 Messages

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90 Points

2 years ago

The problem appears to have gone now, I 'reset preferences on quit' under the 'preferences' settings, then restarted Photoshop. It seems to have worked. Some settings have changed back but where easily found and changed back to how I like them