45 Messages
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656 Points
Photoshop CC 2019: Freezes after opening file. I had to go back to 2018.
After opening a file, I get the spinning beachball. Force Quit shows PS "not responding." This started today. CC 2018 works fine. I'm on a 2012 Mac Mini with High Sierra and 16gb memory.
Responses
dmohr
Adobe Administrator
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3.5K Messages
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53K Points
a year ago
Did you recently add a new application or new font? Does this happen every time you try to launch PS? With all files? What OS are you running? Have you tried trashing your preferences file?
Thanks,
David
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