4 Messages
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122 Points
Photoshop CC 2019: Crashes when rendering a video with one smart object linked to one Camera Raw filter with a couple of adjustments
Hi,
When trying to render a video with only one smart object including one Camera Raw filter with a couple of adjustments in it, Photoshop crashes after a while...
I can see on IStat menus how the RAM use is building up to a maximum and then the whole thing just stops...
I have a new fast computer with the latest Photoshop version and 32 GB RAM (I checked also with added RAM to 64 GB!) and my Photoshop is the latest release 20.0.1
I am an photographic artist and has been working with Photoshop since 1990. Now I am into video but with my way of working Photoshop is still my best tool. I actually got quite pleased when I realized I could continue with my favourite program!
But now this...
I cannot work in Premiere or FCP X or Resolve to get the results I want!
PS and on top of this - before trying to render the video Photoshop was incredible slow
in showing the video - a couple of fps only... (I even tried with a superfast harddisk setup - 2000 MB/s but to no avail) DS
IF ANYONE KNOWS HOW TO SOLVE THIS PROBLEM PLEASE ANSWER THIS!!!
A merry Christmas to all of You from Sweden
/ olof thiel
When trying to render a video with only one smart object including one Camera Raw filter with a couple of adjustments in it, Photoshop crashes after a while...
I can see on IStat menus how the RAM use is building up to a maximum and then the whole thing just stops...
I have a new fast computer with the latest Photoshop version and 32 GB RAM (I checked also with added RAM to 64 GB!) and my Photoshop is the latest release 20.0.1
I am an photographic artist and has been working with Photoshop since 1990. Now I am into video but with my way of working Photoshop is still my best tool. I actually got quite pleased when I realized I could continue with my favourite program!
But now this...
I cannot work in Premiere or FCP X or Resolve to get the results I want!
PS and on top of this - before trying to render the video Photoshop was incredible slow
in showing the video - a couple of fps only... (I even tried with a superfast harddisk setup - 2000 MB/s but to no avail) DS
IF ANYONE KNOWS HOW TO SOLVE THIS PROBLEM PLEASE ANSWER THIS!!!
A merry Christmas to all of You from Sweden
/ olof thiel
Responses
JeffreyTranberry
Adobe Administrator
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15.5K Messages
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291.9K Points
2 years ago
1) I wasn't able to find a crash report in the system from you. If you can reproduce the issue consistently, submit a crash log with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
2) if you have a file that consistently reproduces the problem, sharing that with us will help us troubleshoot. You can either post a URL to dropbox or CC files, or I can email you to get a link.
Sr. Product Manager, Adobe Digital Imaging
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olof_7160312
4 Messages
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122 Points
2 years ago
I checked the file again in Photoshop. Trying to run it just made it go in 2 fps...
I tried to render it but it took ages so I had to leave it on for the night but in the morning I found that the computer had freezed and evidently no crashreport from Photoshop was to be found
If you give me a mailadress I can send you the file with Smash.
(here is my mailadress: postbox@olofthiel.se)
Yours
olof thiel
stockholm
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