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4 Messages

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102 Points

Tue, Nov 6, 2018 2:30 AM

Photoshop CC 2019: Color dodge damage

When I create a new layer and fill it with black, then I switch the blend mode to color dodge, then the canvas freezes and I can only see the changing of the image inside the navigator. After a while, a dialogue pops up and said something in photoshop's files was not responding (the canvas is still frozen).

I rebooted my computer, and reopened the photoshop, I found it lost its home screen and can only display black and white (not grayscale, some weird gray color).

However, after I uninstall and reinstall the photoshop without keeping the reference files, the problem disappeared.

But when I try the steps again, the canvas stops responding again, and I'm afraid my photoshop will be damaged once again if I continue to make black color dodge.

https://aidelank.com/

Responses

Adobe Administrator

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15.1K Messages

 • 

287.5K Points

2 years ago

Please update to Photoshop CC 20.0.1. it should correct this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. 

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating

Sr. Product Manager, Adobe Digital Imaging