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66 Messages

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1.3K Points

Tue, Jan 15, 2019 11:09 PM

Photoshop CC 2019: Clicks from Wacom Pen not Working in CC LIbrary

In Photoshop CC 2019, using a Wacom Intuos Pro with latest (or older) drivers.
Open the CC Library from Window menu.
Attempt to move things from Library to artboard, or move things in Library.
Doesn't work. Pen is useless for operating library. 

Seems Photoshop is misreporting the location of the pen.

See video here: https://www.youtube.com/watch?v=O_rmYkQIuaw&feature=youtu.be&hd=1

Responses

Official Solution

Adobe Administrator

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15.8K Messages

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295K Points

2 years ago

Thanks Micah, we suspect this issue and this one are probably the same underlying issue: Photoshop CC 2019: Wacom pen tool bugs out when moving over Library Panel

Sr. Product Manager, Adobe Digital Imaging

7 Messages

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160 Points

And what are you gonna do about it? The post is 2 years old and didn't have any resolution. I have kind of similar issues but posting here seems to be useless...

2K Messages

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35K Points

2 years ago

I'm having no problem with an Intuos 4 and an art pen, so is it Pro only? I'm also running High Sierra.

184 Messages

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3.9K Points

2 years ago

great vid, thanks.  Not sure what is happening here yet.

66 Messages

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1.3K Points

2 years ago

LOL - the issue I reported two years ago? 

7 Messages

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160 Points

No solution for your problem yet?

1 Message

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62 Points

2 years ago

Am finding the same problem after deciding to use Wacom Intuos CTH-480 with updated drivers. Want to use the pen tool to mask out edges and simply cannot. 

66 Messages

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1.3K Points

7 months ago

WHY ISN'T THIS FIXED YET?

Adobe Administrator

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15.8K Messages

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295K Points

7 months ago

Sorry. This one has been on eng backlog because they're rewriting extensibility for panels (CEP > UXP). When that change is made, this issue should be addressed.

Sr. Product Manager, Adobe Digital Imaging