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Adobe Photoshop Family

3 Messages

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134 Points

Fri, Nov 30, 2018 10:07 PM

Closed

Photoshop CC 2019 Bug: Type layer randomly cropping/getting cut off constantly

Hi! Ever since I updated to 2019 CC Photoshop when I'm using files with multiple text layers the text layer will randomly cut off. The only way to fix the type layer is to move it up once and then back down then it goes back to normal. Its not just a viewing problem, when i export the images it's still cropped. I feel like I'm taking crazy pills and this is adding a ton of time to my work load, what the heck is going on??

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Responses

8 Messages

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484 Points

2 years ago

Hi Kristen, I'm giving the same advice to all who will listen. As an original PS user with 25 years experience. I recommend returning to PS 2018. The issues with 2019 are at the root level and will not be resolved for at least a year. I've seen this before, but this time Adobe seems less concerned than in years past. Patches will come out, but the list of known issues now are well over 2,000. Save yourself the headache and go back to version 2018.

3 Messages

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134 Points

I always regret updating. How do I switch back on the cloud?

Employee

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192 Messages

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3.3K Points

2 years ago

Hi Kristen and Rich,
We're very sorry about your experience.  We'll have our engineers look into this.  In the meantime, please enable Preferences -> Performance -> Legacy Compositing to resolve the issue.  Thanks!

Andrew