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conor_langton

6 Messages

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122 Points

Tue, Nov 13, 2018 9:25 PM

Photoshop CC 2019: Brush tool is following grid but all my 'snap to' are turned off?

I have a custom brush I have been using for years in photoshop but on CC2019 it is following/ snapping to the grid. 'Snap to grid' and all other 'snap to's' are turned off. Im not sure if this pattern will print this way but I can't zoom in or out without it appearing. It doesn't appear in CC2018.

Problems

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Updated 

2 years ago

271

9

Responses

chad_rolfs

Employee

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192 Messages

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4.3K Points

2 years ago

Hi Conor,
Are you are on Mac or Win?  Does it happen with other brushes or just this specific custom one?  Does it happen with a specific document or all documents (differing dimensions/resolutions/color space)?
Thanks,
Chad

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conor_langton

6 Messages

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122 Points

2 years ago

Hi Chad, thanks for getting in contact! I am using a Wacom display through a Mac. I get the same thing with all brushes. Changing the dimension, resolutions and colour space does nothing!  

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conor_langton

6 Messages

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122 Points

2 years ago

I just saved this pen sample and opened it in CC2018 and it looks perfect, I can zoom in and out without seeing this grid effect? It is only evident in CC2019!

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david_tristram

184 Messages

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3.9K Points

2 years ago

Interesting problem. Chad, please contact me when you have the brush.

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conor_langton

6 Messages

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122 Points

2 years ago

So it turns out it's not a brush thing. I am also seeing the grid effect on type. I don't think it will print but it just means that I can't zoom in or out of my work without seeing it?  It is showing in CC2019 and not CC2018? Could my graphics card not be good enough for CC2019?


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JeffreyTranberry

Adobe Administrator

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15.8K Messages

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295K Points

2 years ago

Try this: go to Preferences > Performance... and check "Legacy Compositing" and restart Photoshop. Does the problem go away?

Sr. Product Manager, Adobe Digital Imaging

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conor_langton

6 Messages

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122 Points

2 years ago

Hi Jeffrey, I just tried that but no difference! :(

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chad_rolfs

Employee

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192 Messages

 • 

4.3K Points

2 years ago

Conor, you on Mac or Win?  Sounds like Win.  It could be a graphics card issue. What do you have and are the drivers up-to-date?

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conor_langton

6 Messages

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122 Points

2 years ago

You might be right Chad! I badly need to upgrade my Mac. Could it be the case that my graphics card is struggling with CC2019 but not CC2018? Thank you so much for helping !

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