Skip to main content
Adobe Photoshop Family

1 Message

 • 

140 Points

Thu, Nov 9, 2017 3:38 AM

Solved

Photoshop CC 2018: Some brush presets only work with certain tools (eraser, brush, clone, etc)

It's crazy, i want to choose a brushes with my brush tool, and everytime i do so, photoshop switch my tool and select my erase tool or my close stamp tool. Drive me crazy, can't work! 
Can someone help me with this one please?

M.

Responses

Accepted Solution

Official Solution

Adobe Administrator

 • 

746 Messages

 • 

16.5K Points

3 years ago

Hi Mathieu!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and give us feedback.

Thank you,
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html

Accepted Solution

Official Solution

Employee

 • 

45 Messages

 • 

1K Points

3 years ago

If you have brush presets which are tied to a specific tool, but want to apply them to a different tool, select the tool you want to apply them to then click on the preset while holding down the Cmd+Opt keys (Mac) or Ctrl+Alt keys (Win). This only works on the new 19.1 update.

If you don't want the brush presets associated with specific tools, then uncheck the "Include Tool Settings" checkbox when creating them as previously mentioned.

Champion

 • 

1.6K Messages

 • 

28.3K Points

3 years ago

Have you reset your Prefs? How are you switching tools? With the toolbar or shortcut?

Employee

 • 

45 Messages

 • 

1K Points

3 years ago

The brush preset is probably configured to "Include Tool Settings" (a new option in the New Brush dialog which allows you to capture all the settings int the Options Bar as part of the preset). Ensure "Show Additional Preset Info" is on in the flyout menu at the top right of the Brushes panel and you should see the icon of the associated tool shown along with the brush preset. If you want a tool-agnostic brush preset, then uncheck "Include Tool Settings" when creating the preset.

1 Message

 • 

60 Points

3 years ago

its still happend for the issue plsssssssss!!!!

1 Message

 • 

80 Points

3 years ago

I have this problem as well, even after the updates. It's both extremely annoying and a pernicious time suck. The. Worst. "Feature". EVER!!!!!

6 Messages

 • 

154 Points

3 years ago

As of today, I am having this issue (PS 19.1.3), nothing seems to resolve it; I have reset PS prefs, reset tools.  If I use the clone tool, then switch to brush, choose a new brush, as soon as I do that, it switches back to the clone tool.  Right now, it is only the brush tool that is an issue, but the brush tool is completely unusable.  VERY frustrating since I have a LOT of work to do and no way to do it.   PLEASE fix this issue!

Champion

 • 

1.6K Messages

 • 

28.3K Points

How are you switching to a new brush? If you're using the Brush panel, there's a good chance you're selecting a cloner, since they've recently added the option to include tool settings with brushes.
The little icon in the upper right indicates which tool is being applied to the brush...

6 Messages

 • 

154 Points

OH my gosh!!  You are absolutely correct!  I didn't know this and didn't notice that the "tool tip" with the brush DOES say (clone stamp tool).  As soon as I changed to the General Brush folder and chose a soft round from there, it worked fine.  Thank you SO much, I could totally hug you.  Thanks....now I have work to do!

2 Messages

 • 

70 Points

I also now see the little icon but how do you change which tool is being applied?

2K Messages

 • 

35K Points

Select the tool, then Cmd-Opt (or Ctrl-Alt) + click on the brush you want and it will stick to your tool. It overrides the brush's tool setting.

2 Messages

 • 

70 Points

Thank you!

18 Messages

 • 

292 Points

2 years ago

This reply was created from a merged topic originally titled Brush changes.

Changes in the way the brush tools work.  Now you can't use all the brushes with all the tools.  Most brushes only work with certain tools (eraser, brush, clone, etc).  Whose bright idea was that?  A big step back in functionality!!!!!  Raise the price and screw up the tools.  Way to go Adobe.  A least train your tech support reps to recognize the issue and not waste an hour of my time.  Why in the world would you make this change????

2K Messages

 • 

35K Points

I suggest you read the other comments from an earlier period. You can use brushes with all the tools. If you select a tool that you want to use with a particular brush tip, simply hold down Cmd-Option or Ctrl-Alt when you click on it. Now your eraser or clone stamp uses that brush tip.

I suggest you turn on Show Additional Preset Info in the Brushes panel flyout menu. That will help you identify if you're selecting a brush tip that has other tool settings from the tool you're holding. If no tool was saved with the brush tip, you can use it with any tool. If you see another tool, then use the kbsc to switch the tip to your current tool.

18 Messages

 • 

292 Points

I tried the suggestion in the top paragraph and that does work.  Thank you much!  I'm not quite sure what the second paragraph suggests and haven't tried it.  It would have been nice if Adobe tech support knew or found out the info in the top paragraph in the hour I was on the phone with them.

2K Messages

 • 

35K Points

When you turn on Additional Preset Info, you'll see an icon of the tool that the preset was saved with right next to the brush stroke (or dab or name, if that's what you have chosen in the menu to show). If it shows the Mixer Brush icon and you're holding an eraser, you'll instantly know that if you click on that brush tip, your tool will  switch to the Mixer Brush. That's very convenient if you want to use it "as designed." You don't have to select the "right" tool first.

It's very inconvenient if you want to use it with the Eraser. So with that info showing, you know right away, before you select the tip, to hold down the Cmd-Option while clicking on the brush tip. You won't find yourself clicking, then saying drat and having to go back to the tools panel to reselect the Eraser.

And I totally agree with you. It would be nice if customer support really knew the software they're helping you with. As a user, I might think that should have been an easy one to help you with, but it takes a lot of time and effort to learn all the ins and outs of working with Photoshop, and that level of expertise is probably not going to be found in a call center all that often. Here we users can help with what we know, but none of us is expected to be able to answer just any question that comes our way. Unfortunately, they are.

What could help us all, users, call center folk, everyone, would be a properly indexed online Help site. Unfortunately, online Help rarely does help because it only offers interesting chapter titles for searching. It looks great—aesthetically pretty decently designed, but I age quickly trying to use it.  Without Google to help me find what I'm looking for, I probably never would.

18 Messages

 • 

292 Points

2 years ago

Thanks much.  At least I know why Adobe made the change (though I disagree with it).  However, I tried to use the eraser tool for the first time after FINALLY being able to select the brush I wanted, and the tool does not work properly or least like it used to.  It resizes itself  and then does not erase where aimed. WTF!  Incidentally, I'm trying to use the splatter brush tip.  This was a very handy brush to use with the eraser to define a hairline when knocking out a background from a head shot.  And yes, I use the define and mask tool and that is helpful, but is not the be all and end all for this type of task.  I still have to go in and manually adjust to make hair look it's best.  It is very tedious when using a single point brush and it looks like that is what I now must do since Adobe has made Photoshop less functional with this change.

2K Messages

 • 

35K Points

2 years ago

> and the tool does not work properly or least like it used to.  It resizes itself  and then does not erase where aimed. WTF!  Incidentally, I'm trying to use the splatter brush tip. >

I'm not sure what's going on. I rarely use any of Adobe's brushes apart from Kyle's and the basic round brushes, but there is no setting for the brush that I can find that would offset the Spatter brush from where you directed it. It's not dynamic by default, certainly.

As for resizing itself, it's the size of the brush I selected, and once I resize the Eraser to the size I want, it stays there until I resize it again. You're placing the original tool's settings on your new tool, but after that, they're completely separate and you can adjust all the settings while keeping only the tip. If you want, you can save it as a New Preset—with size settings and/or with tool settings (your Eraser)  just how you like it if there's a setup for the Eraser that you always prefer to use.

I loaded it and used it as both a brush and as an eraser. It hit the mark each time. I tried it at very small sizes, such as you are likely to use for a mask.  I was even able at pixel view to quite easily follow a single pixel line with the tool. Still nothing went wrong. Are you really using the Spatter brush as a one pixel brush?

Is it possible you need to reset the Eraser before you start a session to clear out any changes that might have been introduced?

If you see nothing unexpected in either the Brush Settings panel or the Options bar, and resetting the tool doesn't help at all, nor does creating and saving as a New Preset your own Eraser with this tip, would it be possible for you to make a short screen capture video demonstrating how the eraser doesn't line up with where you expect it to be? Someone here might spot something.

It sounds like there might be corruption somewhere if there aren't any settings to make this happen.

18 Messages

 • 

292 Points

2 years ago

After another 2 hours with Adobe support, I found out that Adobe randomly sends out a Beta versions of proposed changes to random heavy users, without their knowledge or agreement.  Lucky me, I got the beta which included the tool changes I have described.  This is an intentional change by Adobe, which even their tech support reps (mostly) are not aware of and try to fix.  Jeez!  At least the tech support reps got paid for the 4 hours I have spent on this problem. I am self employed and for me this is just wasted time and money.  I can see the usefulness of this tool change for some users (not me).  However, this should be an option, not a switch of purpose and use.

And if Adobe is going to give me a beta version to test, it should be with my knowledge, agreement, and explanation of changes!

2K Messages

 • 

35K Points

2 years ago

You are kidding! I've never heard of that. That sounds perfectly awful if there's any truth to it. Yes, definitely it should be an opt-in program if they want your no-doubt valuable input. But the notion that anyone would think  "Hmmmm, this person uses this tool a lot, so s/he must really need it. Let's fool him/her and see how s/he likes it. . . "  Changing the tools you depend upon is tricky at best when it's out in the open. This sounds SO wrong for so many reasons, so wrong I'm even feeling skeptical about it.

I really want someone official from Adobe to comment on this. I don't trust Support. It's outsourced, for one. And no matter how pleasant they've been, the few encounters I have had haven't encouraged me to trust them to know what they're doing.

Goodness. For all of us, that's an entirely frightening prospect.

18 Messages

 • 

292 Points

2 years ago

Well, that's what the fellow told me. He said only 10% of Photoshop users worldwide received that update, that it was a beta version and that they were waiting to receive feedback before sending it to the other 90% of Photoshop users. In the end I figured it had to have been an update from Adobe because the tool works the same on my desktop computer running Windows 7 and my laptop running Windows 10. After telling him that he told me about me being given the beta version.

2K Messages

 • 

35K Points

Oh I believe you. I'm just finding it difficult to believe that Adobe would mess with someone's professional life so cavalierly. 10% of users worldwide is a heck of a lot of users, too. With no permission granted? They do ask permission (or used to?) to collect anonymous data from you so they can "see" what features in the program you use—something like that. I remember seeing that request a couple of times and I said sure, go ahead. I'm sure lots of other people decided no, that's too intrusive. But they weren't changing anything in the app itself.

They also have technology previews in Preferences, if you haven't looked at yours recently.  And everyone gets those options. And I've never seen anything that would change the behavior of brushes there, though I may have forgotten something. But by now, it would have been incorporated fully, since I see only one Technology preview, and that's for upscaling.

So if they asked for that permission to collect anonymous data, and have a technology preview preferences section, how could they possibly not ask to give you a feature that changed the behavior from the one everyone, including you, paid for? I mean heck, they kill off features or change them between versions without asking, but those are advertised.<G>

I'd sure like a response from Adobe on this.

18 Messages

 • 

292 Points

Yes, I would too.  There is no way I have found to contact Adobe directly with this issue.

Champion

 • 

1.6K Messages

 • 

28.3K Points

I'm really confused here... how did you receive the beta? I'm thinking the person who you were speaking with doesn't have a clue what they were talking about.

Adobe doesn't ever randomly seed beta tests out to users who haven't signed a strict NDA...

Or maybe you've downloaded a pirated cracked copy from somewhere?

18 Messages

 • 

292 Points

I download from the creative cloud ap.  Tool works properly in Photoshop 2017 (which the support rep had me download.  Not in my version of the current CC.l  Not on my desktop with Windows 7 or my laptop with windows 10.  Cristen Gillespie (previous pos)t is not having the issue.  How about you?

To my knowledge, I was not offered nor have I chosen to participate in a beta test.  This support rep who told me this was much more knowledgeable than the previous 3 (in my view) and that's what he said after checking which version of CC I was running.

Having this tool behave the way it does on two different computers with two different operating systems kind of rules out the normal glitches.

Champion

 • 

1.6K Messages

 • 

28.3K Points

Trust me, you were not randomly chosen to unknowingly download a Ps beta release... i'm 99.9% certain the rep was wrong.

As far as your issue, yes, Adobe changed the behavior of brushes and tools - it's in the release notes:
https://helpx.adobe.com/photoshop/using/whats-new.html#brushes

2K Messages

 • 

35K Points

Earth, we've been through the changes. It's this we're now dealing with, about halfway back before we got started on what the "support" guy told him:

"However, I tried to use the eraser tool for the first time after FINALLY being able to select the brush I wanted, and the tool does not work properly or least like it used to.  It resizes itself  and then does not erase where aimed. WTF!  Incidentally, I'm trying to use the splatter brush tip.  "

At this point, I think we need someone official to set his mind at ease that the guy was blowing smoke and Adobe wouldn't do this to their customers behind their back. We also need someone who can figure out why his tools are still not behaving, now that he understands the changes. All I can think of is corruption, either in the tool itself, or with Preferences.

He shouldn't be having a problem, and I'd still like to see a video, if possible, of the brush not maintaining size and acting like it's dynamic. Or at least screenshots of the Brush Settings panel with the Eraser and tip active, as well as the Options bar settings, to see if anything there might be messing with the results he's expecting. Those changed too, especially with the Smoothing options, though unless set very high, well above default, I tested that, too, and couldn't cause a problem—not if I was anywhere near the default for it.

Champion

 • 

1.6K Messages

 • 

28.3K Points

It resizes itself and then does not erase where aimed. WTF!  Incidentally, I'm trying to use the splatter brush tip.

Sounds to me like they had just loaded a brush preset which had scatter and shape dynamics variables being applied. I don't think there's much more to it.

Maybe they don't understand that when you have a preset loaded and click a different brush tip, the settings don't automatically reset to zero... you still have to define the options you want and save out that brush, then choose different tips as needed.

2K Messages

 • 

35K Points

Adobe's default brushes contain spatter brushes.  Adobe doesn't ship with any 'splatter' brushes,  but it sounded to me like he was talking about brushes all of us have. That would be the legacy brushes. They aren't dynamic. I checked. And I have heard people say they use those brushes for the same intended purpose he is using them.

But to rule out any confusion about exactly which brush and what settings, I asked for screenshots of the Brush Settings panel and the Options bar. The rest has already been explained to him.

Even if there isn't much more to it, we need to have a clear idea of what the brush is that he's selecting before we can assume anything more about it. Catching up to how brushes changed takes a bit of time. Helping him find where to look is only possible with more input from him about exactly what he's got selected, or figure out that it's corruption somewhere, which frequently happens if we don't delete our settings when we update.

18 Messages

 • 

292 Points

Eartho, Cristen,

I read the release notes and it does not seem to describe the actions of my brushes.  I am trying to use Kyles's spatter brushes - Supreme spatter & texture.  I'd be happy to create a screen capture video for you, but have never done this before.  Any recommended software to do this. 

Incidentally, the support rep I talked to - and he is a rep that you get when to call Adobe's technical support telephone number - used the word "beta".  What I and another 10% of Adobe users have received may not be an "official" beta, but perhaps an early release or a staggered release of a photoshop update.  That seemed to be his meaning.  

2K Messages

 • 

35K Points

Oh, that makes a difference.  Please open the Brush settings panel. You haven't been the victim of some deep state attempt on Adobe's part to mess with your brushes. There's also no such thing as a "staggered" release. Your ACC app may not tell you right away that a new version is available, due to volume of notifications that have to go out, but you can get it right away if you prompt the ACC app to update without waiting for it to do so automatically in 24 hours. You didn't receive a "staggered update." I don't know where he got his ideas about how brushes have been changed, but I think he needs a refresher course, no matter how knowledgeable he sounded.

Most, if not all, of Kyle's brushes were tools. They were not part of Adobe until the 2018 release. Now they're "brushes" with tool settings.

His Spatter brushes, unlike Adobe's own Spatter brushes, are all dynamic. They have Scattering enabled in the Brush Settings panel. They also have several other settings, depending upon your choice. One is Transfer—that will affect Opacity. Another is Dual Brush, which affects the tip, as well as Texture. It's extremely important, if you're going to use Kyle's brushes, that you learn as much as you can about that Brush Settiings panel and what each of the features in it does to the brushes.

These are all very different from Adobe's own Spatter brushes that I have heard often get used by retouchers to work with hair, as you indicated. Kyle's brushes are really special effects brushes. They absolutely will not follow where you place your brush. I would strongly suggest for your masking and retouching purposes you either go back to Adobe's brushes, which will install if you choose Legacy Brushes in the Brushes flyout menu, or that you learn to tame Kyle's brushes—by first turning OFF Scattering.

18 Messages

 • 

292 Points



And where might I find them?  They are not in the brush pallet.  Just general round tips and lots and lots of Kyle's.  I see no  Legacy Brushes in the Brushes flyout menu.  I have turned on and off all the options in the brush tip menu to no avail.

And just fyi, I just called Adobe support to get back my custom actions and preferences that a previous support rep had "temporarily" removed from Photoshop 2018 CC.  I got cut off on the phone and he did not call back.  At any rate, this new rep restored those preferences, but it appears she also ":updated" the 2017 Photoshop that had brushes that worked as I wanted (installed by the rep who told be about the beta).  Now those brushes are "dynamic" or "scattering" or whatever and do not work properly in my estimation.  And these are not Kyle's brushes, but brush 284 and 112 and the like.

I am extremely mad about this entire episode.  And once again with a computer issue, I do not know who to believe and the problem persists.

18 Messages

 • 

292 Points

And I did record a screen capture video with vimeo, but it did not show cursor or the brush tips, so it is useless.

2K Messages

 • 

35K Points

> I just called Adobe support to get back my custom actions and preferences that a previous support rep had "temporarily" removed from Photoshop 2018 CC.  I got cut off on the phone and he did not call back.  At any rate, this new rep restored those preferences, but it appears she also ":updated" the 2017 Photoshop that had brushes that worked as I wanted (installed by the rep who told be about the beta).>>

Sheesh.  Sorry, Adobe, but I hear this too often about your customer service. They don't seem to take into account what you can't allow them to destroy while they're "fixing" something. Either they don't know Photoshop, or they don't want to take the time with the customer to figure this out.<sigh>

So the Legacy Brushes can be found in the Brushes panel — don't look in the Brush Settings panel.



These are Adobe's brushes as shipped before Kyle's brushes. Kyle's brushes are still available through "Get More Brushes. . . " In case they did something to those, as well.

I'm sorry, but I don't know the path in Windows, but your User Library, under something like Application Support, Adobe, Photoshop 2018, Presets— should have all the brushes you have installed and saved to it, in case you're not aware of that library. If you relied upon Preferences to store your brushes, they could be anywhere that you originally put them when you downloaded them, or lost to the ether if you created or altered them and never did save them. Save is now called Export Selected Brushes, and it's your best friend when it comes to a new version or a customer service rep messing about with your installation.

I'd also advise backing up that Presets folder somewhat regularly to some other place entirely where you store personal data. That's rescued me from some bad experiences where I might have lost a great deal.

18 Messages

 • 

292 Points

After some looking, I have found them.  I believe the issue is resolved.  The legacy brush work as I remember them.  A wonderful legacy!   Thank you so much for your help and persistence.  

2K Messages

 • 

35K Points

I'm glad I could help. They did kind of bury their legacy brushes in a new "set" in a menu item, although I'm sure they didn't really mean them to be hidden in plain sight. It's just hard when an entire feature gets revamped and the user doesn't quite know what has changed, what is the same, so finds it confusing.

18 Messages

 • 

292 Points

Yes, indeed.  I do not understand their reasoning.  When a change like that is made, it can take much time to discover it and figure out what exactly is happening.  In this case, I probably have a full days work into it - and being self employed, it is just wasted, frustrating, unpaid time.  It would help greatly if Adobe's tech support was better.  This issue could have been solved in 5 minutes if their support had a clue.  We pay for that support in our CC subscription and are not getting our money's worth.

Thanks again for for your help!

11 Messages

 • 

238 Points

2 years ago

The new way that brushes and erasers now work in Photoshop means that I can no longer update the program. It has TOTALLY ruined my workflow and I'm currently using the 2017 release. I'm paying a fortune and can no longer update.
It used to as simple as using the brush, changing tool to the eraser and the same brush tip would become the eraser. Now this doesn't work. Not happy at all.

8 Messages

 • 

214 Points

2 years ago

Hi, I just want to continue this thread because the Adobe reps/experts/etc on this forum seem to have deemed it a bug/problem that was fixed.
I want to clarify (perhaps on behalf  a lot of frustrated people) that we are all already aware of the Command+Option+Click function to change brushes without changing tools, as well as the ability to toggle "include tool settings" when defining a NEW brush. Neither of these resolve the fact that this "feature" has thrown a wrench in the workflow of every veteran Photoshop painter.

 I've created a thread for this not as a problem, but as a feature request since this is something that needs changing at the development level: https://feedback.photoshop.com/photoshop_family/topics/toggle-include-tool-settings-on-existing-brush-presets?utm_source=notification&utm_medium=email&utm_campaign=new_comment&utm_content=reply_button&reply[id]=20100728#reply_20100728