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5 Messages

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902 Points

Wed, Oct 18, 2017 7:31 PM

Solved

Photoshop CC 2018: Shortcuts using Alt key aren't working correctly (e.g. Alt-Backspace)

I need to press Alt-Backspace two times in a row to get it to fill foreground color after updating to CC 2018 this morning. Is there a setting change I need to make or is this a bug? Thanks for a quick reply. This is a big part of my job as a comic book colorist and driving me nuts today.

Responses

25 Messages

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464 Points

3 years ago

See this response from an Adobe employee in another thread. Here's hoping it gets fixed soon as I rely heavily on keyboard shortcuts and muscle memory cannot be undone overnight :(

"There is an issue with the Alt+ modifier key on Windows we are investigating. This is not an intentional change."

Re: Step Backwards and other keyboard shortcuts broken CC 2018

11 Messages

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280 Points

3 years ago

same issue on windows 7

1 Message

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62 Points

3 years ago

Yup at first I thought it was me and that I had to restart the program, that didn't work. Then I rebooted the computer and then started it, that didn't work.

Really messing up my workflow.

Hope it is fixed soon.

11 Messages

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302 Points

3 years ago

Hi guys, same problem. I did find that if I hold Alt and press Backspace 5 times really quick, it manages to fill for me every time. Hopefully Adobe will get it back to normal soon.

2 Messages

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90 Points

3 years ago

Same issue here on Windows 7.  If I do Alt+Del and hit the Delete key a second time it works, but it's really frustrating not having the Alt+Backspace fill shortcut that I've been using for years.  Come on Adobe!

12 Messages

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292 Points

3 years ago

and another here!  Guessing this is an issue for all.  Please fix this urgently!  If you're going to push major updates out without basic testing like this, really should be hotfixes for issues like this a lot sooner (and more often!)

1 Message

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60 Points

3 years ago

Same here, Win10. But it works every time if I press keys slightly delayed, one after another. Hitting Shift+Ctrl+Alt+S the same time does nothing, whereas Shift>Ctrl>Alt>S works.

4 Messages

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186 Points

3 years ago

Another CC release, another game of "What did Adobe break this time?"

2 Messages

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90 Points

3 years ago

Basically all shortcut combination using the "Alt" modifier key is broken. I can't use Photoshop anymore for illustration work, except it takes 5 times longer to finish as I need to browse to menus to find certain tasks where they  usually can be done fast with shortcut.  Is there any fix for this yet?

9 Messages

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274 Points

3 years ago

This reply was created from a merged topic originally titled Alt key behavior change in CC2018.

The alt key has had it is behavior changed in CC2018 and this is disrupting a lot of people's workflow. I doubt this change was intentional.

Now if you hold the alt key, it focus on the application menus (File, edit, ...) instead of listening for the rest of the shortcut. So if you want to use any alt related shortcuts, you need to hit the rest of the keys twice without letting go of alt - once to clear the focus on the menus, the second one for the shortcut to actually work.

Related and very popular shorts disrupted by this change are ctrl+alt+Z, or alt+backspace (and alt+shift+Backspace).
If you start the shortcut with ctrl, alt behaves properly; It you start the shortcut with alt, the problem occurs. Setting commands to wacom tablet's shortcut keys also seems to be triggering the bad key behaviour and breaking a lot of setups out there.

3 Messages

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104 Points

Thank you so much.  This works.  Is annoying has heck, but it will work until PS fixes the issue.

55 Messages

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1.2K Points

Kylie this bug was supposed to be fixed in  19.1.0. make sure you update your app

36 Messages

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652 Points

What kinda triggers me with shortcuts on the last ver of CC is that if i MINIMIZE a window (and leave one sinked in the app, like unmovable unless i force it out by dragging it out) , then press CTRL+TAB where it should pop up out of it's hideout...Nope, it doesn't comes out, and the sinked window just remains there like "What's going on?.."

And people here told me "Oh, it's intentional since this version!"...Well sorry, but until they fix that i'm gonna use CC2017...

3 Messages

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92 Points

3 years ago

This reply was created from a merged topic originally titled Ctrl Alt W doesn't work I have to go to file Close All, when I do that with 50 ....

2018 cc Ctrl Alt W works on occasion, I have to go to file Close All, when I do that with 48 or 50 pics, it increases my time substantially. Is there a fix ?

1 Message

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60 Points

3 years ago

Hi, I have a solution. ALT key pressed after pressing and BACKSPACE key pressed 2x

12 Messages

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576 Points

That's not a solution, that's a workaround for a broken key behavior.   A solution would be a patch.

25 Messages

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464 Points

I do NOT want a workaround... I want a fix for something that never should have been broken. I want real users to beta the software (hello, I'm volunteering) and not lab monkeys testing useless new features like Rich Tool Tips aka one of the first things I turned off (leave that nonsense to PS Elements).

Muscle memory alone makes any workaround useless... the only good news is that I have learned not to remove previous versions so that I can still keep working but this is ridiculous. The hotfix should have already been released so again... what is the holdup?

2 Messages

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94 Points

3 years ago

This reply was created from a merged topic originally titled Modifier keys not working properly in Photoshop CC 2018.

It seems like the update to Photoshop CC 2018 has caused a few problems. Aside from the annoying ones (those tooltip help videos are killing me), it seems like modifier keys (shift, alt) aren't working right for me anymore.

In 2017, I used to be able to hold alt and press the arrows to make a copy of the layer. That no longer works for some reason. I can hold alt and drag the mouse, but that doesn't help me at all. I'm working on a grid, and everything needs to line up, so I use pixel counts to do so (in order to properly size mockups for our developers). Now I need to copy the layer by alt-dragging the mouse, then move it back to it's original position, then use the arrows to move it. Why was this changed?

Along the same lines, I often use shift-arrows to move things by 10 pixels. Half the time this works, 25% of the time it doesn't move at all, and 25% of the time it moves by 1 pixel instead. All while I'm still holding the shift key (not even letting go in between!). I use this function hundreds of times a day. These issues have slowed down my production by half!
 

4 Messages

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202 Points

3 years ago

This reply was created from a merged topic originally titled Alt-backspace requires doublt tap CC 2018..

I have to hit Alt.-backspace twice for it to work. This is only since upgrading to 2018. It's driving me nuts.

1 Message

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60 Points

3 years ago

yes same here. alt+backspace isnt working