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Adobe Photoshop Family

291 Messages

 • 

6.4K Points

Wed, Oct 18, 2017 6:30 PM

Solved

Photoshop CC 2018: Healing and Spot Healing Brush Lag

In most recent 2018 update, healing and spot healing brush have become much less responsive, sometimes taking multiple seconds after completion of stroke to affect the image.

Late 2016 Macbook, up to date OS and Software

I've done the regular things like turning off OpenCL and changing other performance options... no change.
GIF framerate is sped up 2x 

 

Responses

1 Message

 • 

64 Points

3 years ago

Why am I paying for this when it doesn't even work?? Why are we the testers? Don't you guys have a bunch of software developers and testers you pay to do this work? Essentially, the users who pay a monthly fee are testing your broken software. I don't see how this model does anyone any good. Lose-lose.

2 Messages

 • 

78 Points

3 years ago

Not sure what I've done but I've managed to get it working. Turned off the smoothing, and also the laser line thingy in the brush tool. Reset workspace (annoying, lost all my keyboard shortcuts I'd created), but for now it's fine. I am finding ACR to be behaving weirdly and it's quite slow. hopefully there'll be a fix soon, although I'll wait for the rest of you to test those. ;D

105 Messages

 • 

2.2K Points

I too seemed to sort out the smoothing and the healing brush now working (so far)
Also had really slow responses using ACR so after an online chat to adobe was able to revert to ACR 9.12.1 much happier now!
<https://feedback.photoshop.com/photoshop_family/topics/revert-to-earlier-version-of-acr>
Peter

23 Messages

 • 

520 Points

Can you outline exactly how you sorted out the healing brush issue? The instructions given by the Adobe rep on these and other forums made no sense. Thanks in advance.

291 Messages

 • 

6.4K Points

turn smoothing to 0% (top toolbar)
turn smoothing off in brush panel (I didn't have to do this part but some do apparently)

105 Messages

 • 

2.2K Points

Hi Stephen,
I'll copy / paste what Stephen Newport says below...

The bug seems to be caused by smoothing on the *brush tool.* So click on the brush tool, turn smoothing down to 0% in the tool bar and "off" in the brush panel, and healing should resume normal operation, or it will not screw up if you do that first when you first open photoshop.

So forget about "healing" for the moment and go to the Brush tool - and set smoothing to 0% and in the brush presets, uncheck the smoothing box.

Hope this helps... really frustrated with this update - it is not fit for purpose, and I can't use Bridge because Web Galleries are gone!

I really can't but repeat that Adobe don't seem to relate to real professional photographers and retouchers - those who live off their work!
Peter

23 Messages

 • 

520 Points

Thanks so much, although I had done that before, it seems that a restart was in order. Seems smooth as butter now and no more Program error messages yet...

13 Messages

 • 

208 Points

Hi all, I'm still not entirely sure what change I made to get the Healing brush back to some form of usability, but from memory one of the things I tried was reverting to legacy brush presets... (along with the other things mentioned by others here). Just thought I'd mention it incase it has anything to do with the problem.
Although PS is a tad more usable now, it still has a bunch of other issues, and I'm finding the clone tool can sometimes hang, and it takes about 5-10 secs before I can continue.

13 Messages

 • 

208 Points

3 years ago

Weirdly I'm in the same boat, after much changing of settings yesterday, and multiple restarts........... I've started it up today and the healing brush is working fine now. I'm not sure what fixed it in the end.
After many years working in Photoshop (since P.S 2) I have never experienced this level of 'rush to market untested' approach that we are currently getting with the CC updates. Adobe, you've got a lot of bugs to fix.

105 Messages

 • 

2.2K Points

3 years ago

My 2c is that it doesn't happen immediately - with me it happens after a few minutes of retouching!
Keeping an eye on the smoothing box though
Peter

12 Messages

 • 

312 Points

3 years ago

The fix Hannah illustrated doesn't seem possible. I can turn smoothing off, but the spot healing brush (and standard healing brush, which is also brutally slow) have nothing to do with smoothing.

Step 2 says, 
  1. When spot healing tool is active, drag smoothing to 0% (Image 2).
This is physically impossible, as the Options panel doesn't display smoothing when the spot healing tool is active! In the photo Hannah shows, she is clearly on the standard brush, not the spot healing brush.

Am I missing something??

12 Messages

 • 

312 Points

I should mention that in general I think this is a very good update. Path colors are a great, if long overdue, addition. And large brushes work much faster on large files. Copy-and-paste layers is helpful. I'd prefer not to downgrade...

291 Messages

 • 

6.4K Points

Dave, 
It's ok, I think you're just misunderstanding the temporary solve. The bug seems to be caused by smoothing on the *brush tool.* So click on the brush tool, turn smoothing down to 0% in the tool bar and "off" in the brush panel, and healing should resume normal operation, or it will not screw up if you do that first when you first open photoshop.

12 Messages

 • 

312 Points

I understand that (although how smoothing on the brush tool affects performance on the spot healing tool I don't quite get).

What I don't understand is in Hannah's order of operations, it tells the user to drag smoothing to 0% when spot healing tool is active. This is a seemingly impossible task.

I've tried this fix by just turning smoothing off on the brush tool and unfortunately I seem to be one of the ones who will need to wait for them to update PS.

291 Messages

 • 

6.4K Points

I think she might have misspoke, turn smoothing off on the brush before you use the brush in a session, that should do it

1 Message

 • 

84 Points

3 years ago

As a professional photographer who needs to have Photoshop as a business critial tool, I am totally sad about the latest healing brush lags. I have 5 MACs from 2011 to 2016 and all are having this bug. Also the update to MAC OS High Sierra did not bring any improvement. 
Please stop implementing unnecassary gimmicks as video help and concentrate to stability and reliability -please!
I went back to CC 2017 which works better on all machines.

Regards Marco 
https://www.glamourpixel.de/

2 Messages

 • 

90 Points

3 years ago

Easy way to fix the issue - setting the smoothing to 0 must be followed by a restart of photoshop, at least on our systems: https://youtu.be/3_zSm3hlRhE

73 Messages

 • 

2.1K Points

great thanks!

39 Messages

 • 

590 Points

3 years ago

No guys, smoothing set to 0 and restarting Photoshop or whole computer does not help. After 3-5-7 minutes working in Photoshop Spot healing brush or Lasso Tool start freezing again.
So until this issue solved I've deleted CC2018 and come back to CC2017.

41 Messages

 • 

964 Points

me too. Healing brush is just completely broken, rendering 2018 useless. 

2 Messages

 • 

90 Points

That's bad news. Here the work around works perfectly and we're retouching images all day, every day, without issues. Anyway - let's hope Adobe gets this patched soon.

105 Messages

 • 

2.2K Points

3 years ago

Hi Pete,
I updated PS 2018 and the version is still showing as 19.0  ???
Has 19.0.1 been pushed to all regions?
Peter

Adobe Administrator

 • 

15.5K Messages

 • 

291.9K Points

It should be. Did you select "Check for App updates" from the Creative Cloud desktop app menu?

Sr. Product Manager, Adobe Digital Imaging

105 Messages

 • 

2.2K Points

No wonder I'm confused!
The "About Photoshop" says 19.0 But the Finder shows 19.0.1
Bit sloppy Adobe!
Hopefully the brush is fixed though!
Peter


582 Messages

 • 

12.1K Points

This, it seems, is a bug and have been confirmed by Adobe.

Adobe Administrator

 • 

780 Messages

 • 

16.7K Points

Here's a document that shows how to ensure you've got the latest Photoshop CC version installed: https://helpx.adobe.com/photoshop/kb/photoshop-version-displayed-incorrectly.html

Regards
Pete

39 Messages

 • 

590 Points

3 years ago

Well, for me the latest update is working as it should work. I just retouched 2 portraits in my ordinary way and the workflow was smooth and I did'n feel any slowdown.
Thank you Adobe for don't letting us wait for month.

291 Messages

 • 

6.4K Points

"About" still shows 19.0.
This fixes quick mask and healing tool. 
Brush graphic resize still unfixed and laggy.

291 Messages

 • 

6.4K Points

3 years ago

"About" still shows 19.0.
This fixes quick mask and healing tool. 
Brush graphic resize still unfixed and laggy:

https://feedback.photoshop.com/photoshop_family/topics/brush-resizing-lag-in-new-2018-update?topic-r...

Adobe Administrator

 • 

747 Messages

 • 

16.5K Points

3 years ago

For the time being, the accurate place to find your Photoshop version is at Help > System Info in Photoshop

https://helpx.adobe.com/content/help/en/photoshop/kb/photoshop-version-displayed-incorrectly.html

Thanks!
Hannah

1 Message

 • 

60 Points

3 years ago

Still happening with 19.0.1

Adobe Administrator

 • 

747 Messages

 • 

16.5K Points

Hi Umano,

On Photoshop can you go to Help > System Info and share that here?

Thanks,
Hannah

4 Messages

 • 

192 Points

3 years ago

I just let PS CC 2018 update and tried to turn smoothing back on to test the issue. Well it was working for about three or four minutes and then not just the Spot Healing got laggy, but all of PS became nearly unresponsive for five to ten seconds after anything I did(open menu, change tool, save file etc.).

Here is my System Info but right off the bat the patch that  Installed today only states 19.0 not 19.0.1   

Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64
Number of Launches: 66
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.15063.296
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 32708 MB
Free memory: 2 MB
Memory available to Photoshop: 29440 MB
Memory used by Photoshop: 69 %
Surface Dial: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=-213, left=-1080, bottom=1707, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GTX 760"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="22.21.13.8528"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 760/PCIe/SSE2"
glgpu[0].GLRendererID=4487
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9ab613610b40aa98\nvldumd.dll"
glgpu[0].GLDriverDate="20170809000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GTX 760"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="385.28"
clgpu[0].CLBandwidth=1.45609e+11
clgpu[0].CLCompute=667.126
License Type: Subscription
Serial number: 90970076167002438999
GUIDBucket:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Temporary file path: C:\Users\dpjae\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  D:\, 2.73T, 711.3G free
  C:\, 476.4G, 158.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793
   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0   
   AdobeOwl.dll   Adobe Owl   5.2.11   
   AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219
   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793
   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924
   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924
   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793
   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6   
   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000
   ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793
   BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793
   boost_date_time.dll   photoshopdva   11.1.0   
   boost_filesystem.dll   photoshopdva   11.1.0   
   boost_signals.dll   photoshopdva   11.1.0   
   boost_system.dll   photoshopdva   11.1.0   
   boost_threads.dll   photoshopdva   11.1.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793
   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaudiodevice.dll   photoshopdva   11.1.0   
   dvacore.dll   photoshopdva   11.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   11.1.0   
   dvamediatypes.dll   photoshopdva   11.1.0   
   dvametadata.dll   photoshopdva   11.1.0   
   dvametadataapi.dll   photoshopdva   11.1.0   
   dvametadataui.dll   photoshopdva   11.1.0   
   dvaplayer.dll   photoshopdva   11.1.0   
   dvatransport.dll   photoshopdva   11.1.0   
   dvaui.dll   photoshopdva   11.1.0   
   dvaunittesting.dll   photoshopdva   11.1.0   
   dynamiclink.dll   photoshopdva   11.1.0   
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   igestep30.dll   IGES Reader   9.3.0.113   
   imslib.dll   IMSLib DLL   10.0.0.22   
   JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0   
   LogSession.dll   LogSession   7.4.1.60.45263   
   mediacoreif.dll   photoshopdva   11.1.0   
   MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop CC 2018   19.0   
   Plugin.dll   Adobe Photoshop CC 2018   19.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55   
   PSArt.dll   Adobe Photoshop CC 2018   19.0   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop CC 2018   19.0   
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690
   SVGRE.dll   SVGRE   79.586793   79.586793
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16   
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16   
   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960
   wu3d.dll   U3D Writer   9.3.0.113   


Required plug-ins:

   3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Accented Edges 19.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 19.0 - from the file “Filter Gallery.8bf”
   Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”
   Bas Relief 19.0 - from the file “Filter Gallery.8bf”
   BMP 19.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 10.0 - from the file “Camera Raw.8bi”
   Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”
   Charcoal 19.0 - from the file “Filter Gallery.8bf”
   Chrome 19.0 - from the file “Filter Gallery.8bf”
   Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”
   Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”
   Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 19.0 - from the file “Filter Gallery.8bf”
   CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”
   Conté Crayon 19.0 - from the file “Filter Gallery.8bf”
   Craquelure 19.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 19.0 - from the file “Filter Gallery.8bf”
   Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 19.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 19.0 - from the file “Filter Gallery.8bf”
   De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 19.0 - from the file “Dicom.8bi”
   Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”
   Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”
   Displace 19.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 19.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”
   Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”
   Extrude 19.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”
   Fibers 19.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 19.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 19.0 - from the file “Filter Gallery.8bf”
   Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Fresco 19.0 - from the file “Filter Gallery.8bf”
   Glass 19.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 19.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Grain 19.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 19.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”
   IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Ink Outlines 19.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 19.0 - from the file “JPEG2000.8bi”
   Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Lens Blur 19.0 - from the file “Lens Blur.8bf”
   Lens Correction 19.0 - from the file “Lens Correction.8bf”
   Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 19.0 - from the file “Liquify.8bf”
   Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”
   Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”
   Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”
   Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”
   Neon Glow 19.0 - from the file “Filter Gallery.8bf”
   Note Paper 19.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”
   Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”
   OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 19.0 - from the file “Filter Gallery.8bf”
   Palette Knife 19.0 - from the file “Filter Gallery.8bf”
   ParticleShop NO VERSION - from the file “particleshop.8bf”
   Patchwork 19.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”
   PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”
   Photocopy 19.0 - from the file “Filter Gallery.8bf”
   Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”
   Photoshop Touch 19.0 - from the file “PSDX.8bi”
   Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”
   Pinch 19.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”
   Plaster 19.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”
   PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”
   Poster Edges 19.0 - from the file “Filter Gallery.8bf”
   PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”
   Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”
   Reticulation 19.0 - from the file “Filter Gallery.8bf”
   Ripple 19.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 19.0 - from the file “Filter Gallery.8bf”
   Save for Web 19.0 - from the file “Save for Web.8be”
   ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 19.0 - from the file “Shake Reduction.8bf”
   Shear 19.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 19.0 - from the file “Filter Gallery.8bf”
   Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”
   Spaces 19.0 - from the file “Spaces.8li”
   Spatter 19.0 - from the file “Filter Gallery.8bf”
   Spherize 19.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 19.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”
   Stained Glass 19.0 - from the file “Filter Gallery.8bf”
   Stamp 19.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Sumi-e 19.0 - from the file “Filter Gallery.8bf”
   Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Targa 19.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 19.0 - from the file “Filter Gallery.8bf”
   Tiles 19.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 19.0 - from the file “Filter Gallery.8bf”
   Twirl 19.0 - from the file “Standard MultiPlugin.8bf”
   U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Underpainting 19.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 19.0 - from the file “VanishingPoint.8bf”
   Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   Water Paper 19.0 - from the file “Filter Gallery.8bf”
   Watercolor 19.0 - from the file “Filter Gallery.8bf”
   Wave 19.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”
   WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”
   Wind 19.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”
   ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

   Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”
   BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
   Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
   Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
   FFT RGB NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\FFT_RGB.8bf”
   FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
   HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
   Hidden NO VERSION - from the file “C:\Program Files\Topaz Labs\Topaz ReMask 5\PS_Plugins_x64\TopazRemaskAutomation.8li”
   HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
   IFFT RGB NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\IFFT_RGB.8bf”
   Lazy Nezumi Pro 17.10.20.1526 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\MouseHookPro64.8li”
   Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
   Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective Tool\SelectivePalette.8li”
   Noiseware Professional 4.2.0.5 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Imagenomic\Noiseware64.8bf”
   RealGrain 1.1.0.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Imagenomic\RealGrain64.8bf”
   ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”
   Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”
   Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”
   SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
   SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
   StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
   Topaz Adjust 5 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Adjust 5\Plugins_x64\tladjust5ps_x64.8bf”
   Topaz B&W Effects 2 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz BW 2\Plugins_x64\tlbw2ps_x64.8bf”
   Topaz Clarity 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Clarity\Plugins_x64\tlclarityps_x64.8bf”
   Topaz Clean 3 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Clean 3\Plugins_x64\tlclean3ps_x64.8bf”
   Topaz DeJpeg 4 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz DeJpeg 4\Plugins_x64\tldejpeg4ps_x64.8bf”
   Topaz DeNoise 6 10.0 - from the file “C:\Program Files\Topaz Labs\Topaz DeNoise 6\PS_Plugins_x64\tldenoise6ps_x64.8bf”
   Topaz Detail 3 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Detail 3\Plugins_x64\tldetail3ps_x64.8bf”
   Topaz InFocus 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz InFocus\Plugins_x64\tlinfocusps_x64.8bf”
   Topaz Lens Effects 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Lens Effects\Plugins_x64\tllenseffectsps_x64.8bf”
   Topaz photoFXlab 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Applications\64Bit\Topaz Plug-ins\tlphotoFXlabps_x64.8bf”
   Topaz ReMask 5 10.0 - from the file “C:\Program Files\Topaz Labs\Topaz ReMask 5\PS_Plugins_x64\tlremask5ps_x64.8bf”
   Topaz ReStyle 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz ReStyle\Plugins_x64\tlrestyleps_x64.8bf”
   Topaz Simplify 4 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Simplify 4\Plugins_x64\tlsimplify4ps_x64.8bf”
   Topaz Star Effects 10.0 - from the file “C:\Program Files (x86)\Topaz Labs\Topaz Star Effects\Plugins_x64\tlstareffectsps_x64.8bf”
   Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
   Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”
   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
   Adobe Paper Texture Pro  3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”
   ParticleShop  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.corel.particleshoppanel\index.html”
   Adobe Layer Namer  1.0.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.layernamer\index.html”
   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”
   PixelSquid  0.7.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pixelsquid.heroplayer\index.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
   BrushBox  1.2.4 - from the file “C:\Users\dpjae\AppData\Roaming\Adobe\CEP\extensions\com.derrickbarth.brushbox\index.html”

Installed TWAIN devices: NONE

291 Messages

 • 

6.4K Points

This is occasionally happening to me, performance becomes very poor out of nowhere 

Champion

 • 

1.6K Messages

 • 

28.4K Points

Yeah, i just started getting hit with this last night. It's looking like there's a pretty serious vram leak coming from somewhere.

Employee

 • 

229 Messages

 • 

6K Points

If you suspect a VRAM leak, can you disable the GPU (uncheck Use Graphics Processor in PS performance preferences) and see if you can still reproduce.  We thought we had this issue addressed, but apparently not?

Champion

 • 

1.6K Messages

 • 

28.4K Points

Thanks Adam. I'm getting ready to work on a bunch of images, so i'll turn that off and see if i can repro. Last night when things starting slowing down, i checked my vram usage and it was maxed out. Restarting PS emptied the memory and the issue was fixed when i started working again. 

291 Messages

 • 

6.4K Points

Thanks for the response Adam. I haven't looked at my vram usage, but I'm noticing it most with ajdustment layers turned on I think. I know many adjustment layers can degrade performance quite a bit, but this is with only a few. If it happens again I'll disable GPU (although I can't stand that 'fix').

13 Messages

 • 

208 Points

Still having problems with this (as mentioned in the last few posts). I've been using the 19.01 version for a week or so now, and while it's a bit better in some ways, the sudden lag just pops up every so often. My workstation is very well spec'd, but you'd think I was trying to retouch on an old cheapy. My old Mac running PS6 is performing better. When it hit's, I basically have to sit here and leave it alone for 20-30 sec's for it to come right again. Bloody annoying !

45 Messages

 • 

1.1K Points

I haven’t had chance to test fully so far. Will do this week and report.
But I had this exact same with first version of 2017 , it would just freeze for 30sec to 2 mins .
It was so annoying and embarrassing when you’ve got a client sitting in with you.
- and you’re on a £4000+ new MAC PRO.
Check it’s not something to do with auto save being set to every 10mins I think by default .
And try open GL prefs.
That’s all I could think it was Or some terrible caching scripts.

10 Messages

 • 

268 Points

I have a question for you all that are experiencing these intermittent hangs. I initially thought this was still a bug with the healing brush, but I think it goes beyond Photoshop. When I am at work and am loading images in from other network drives I get a total hang in all Adobe programs that are open (mainly Photoshop, Bridge, and Illustrator) if someone on the network shuts down their computer for the day, or some other glitch in the network occurs. However, If I close Bridge It will instantly free up Photoshop etc.

I feel like many of the hang issues are related to the way the Cloud system connects to these apps. Because I rely heavily on Bridge I always leave it open while working. So, my question is basically to know if all those people experiencing hangs use Bridge and if you jump over to Bridge during these hangs is it also unresponsive? Also if you are working in an environment where you are accessing files from network locations?

If there's any correlation than I will start a new thread and see if Adobe can get to the bottom of this. I want to say that I've been having this issue since CC2015 bit it has become more frequent, and yes it is embarrassing to have this happen in front of a client.

13 Messages

 • 

208 Points

Interesting thoughts Douglas. I just had another slow down, and went straight to Bridge, but it did not seem to be affected.... I have bridge open all the time whilst working also. Will keep a close eye on this though.

291 Messages

 • 

6.4K Points

No bridge open here, and no network transfers or writing of any kind. When Lightroom syncs to the cloud things slow down considerably, but that's not happening much on my end.

2K Messages

 • 

35K Points

> . So, my question is basically to know if all those people experiencing hangs use Bridge and if you jump over to Bridge during these hangs is it also unresponsive? >

For me it's Bridge that is unresponsive, not the other apps. It's just tolerable on an SSD (not good, but tolerable), but my desktop computer is older (soon to be mothballed, hopefully) and it's awful on that. I frequently have to force quit after the first launch of the day (I, too, run it all day long, using it extensively most days), in order to get it to start responding in any reasonable amount of time. It also hangs badly if left neglected for too long. I've wondered if it's related to having Firefox open most of the time as well, or if it might not have something to do with the Purge cache after X days command. I haven't been in the mood to troubleshoot more, but I think I'll turn off the Purge cache command and see if it doesn't improve, at least in returning to active duty after sitting idle, since that's when it's supposed to purge cache.

I'm afraid if I'm doing a lot of work with numerous folders, I'm unfaithful enough to 2018 to go back to 2017. No prize for speed there, either, but it doesn't hang while opening another folder for exceptionally long periods of time. I really wish Adobe would recognize the importance of Bridge and throw sufficient resources at it to redesign and fully modernize the app. They treat it like the unwanted stepchild instead of a critical bridge between all the apps.<sigh>

As for PS or CR, I didn't experience any serious lag until I tried mixing brush types. I'm not experiencing any slowdowns now, but I'm still on El Capitan.

105 Messages

 • 

2.2K Points

3 years ago

So far I've been lucky... issue resolved after turning off smoothing, and still fine after 19.0.1!
Couple of thoughts though... I too have bridge open all the time, all work is on a series of thunderbolt RAIDs  and there are several Macs on the network (does this count as network?)
However I'm using Bridge 2017 (can't update lack of web galleries)
I also downgraded to ACR 9.12 - while using ACR 10 I had all the symptoms, freezes, unresponsive, and had to force quit over & over again!
So it seems to me as though there may be many issues at play here, and please Adobe, this isn't an attack, we all want to get to the bottom of this.
Finally, it's great to find so many who use Bridge "all day every day"!
Peter