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16 Messages

 • 

964 Points

Thu, Oct 19, 2017 4:19 PM

Photoshop CC 2018: Floating document windows in fullscreen w/menu bar causes window to jump to center

With the new release, the zooming mechanism has changed and it always behaves as if "Zoom Clicked Point to Center" was turned on when I am using keyboard shortcut (mapped to Wacom Pen). It works as expected when I'm zooming with scroll wheel.

Responses

Official Solution

737 Messages

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16.4K Points

3 years ago

Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and give us feedback.

Thank you!
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html

14 Messages

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228 Points

No update available here in the UK...when will it be available here Hannah?

14 Messages

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416 Points

I'm in Italy, it did not seem available here, I tried to repair Creative Cloud but nothing... I had to uninstall the 19.0 in order to see it and download it on Mac Pro.

737 Messages

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16.4K Points

Hi Paolo,

But you have it now though? Thanks for the heads up. I tried quitting and restarting the Creative Cloud and then had to restart my iMac before I saw the update.

Regards,
Hannah

14 Messages

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416 Points

Hi Hannah, yes thanks. My Macbook recognized it right away but on Mac pro I have unsuccessful restarted and repaired CC. After uninstalling the 19.0 all was fine.

737 Messages

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16.4K Points

Hi Steve,

I didn't see the update until I restarted my computer and the Creative Cloud. Were you able to see the update yet?

~Hannah

19 Messages

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446 Points

3 years ago

Hello! have a look at the preferences, tools ans see if "focus on the location of the click " is on ;)

16 Messages

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964 Points

3 years ago

5 Messages

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240 Points

3 years ago

Having the same problem and the "zoom clicked..." is not checked.
The issue only happens in the "fullscreen with Menu bars" mode. In fullscreen (the second "F") in works as it should.

2 Messages

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70 Points

3 years ago

I second Diego above, but you can go fullscreen (second F) and press tab and get your tools back.
Hopefully this goes back to the way it was.

5 Messages

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240 Points

that's what I'm doing atm, but it is annoying. It looks like it's not a configuration issue, but a bug.

5 Messages

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236 Points

3 years ago

Same issue

3 Messages

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170 Points

3 years ago

Also having this problem.  It's a problem!

82 Messages

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2.2K Points

3 years ago

Mine snaps the canvas to the center of the document. Happens in all view modes. The option is unchecked.

6 Messages

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198 Points

3 years ago

Same here! Only with "Full Screen Mode With Menu Bar", impossible to work.

5 Messages

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202 Points

3 years ago

Guys, it works okay when you are working on TABS. I know it takes time to adjust but that's how i solved the problem.

9 Messages

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296 Points

This has worked for me so far. Thanks!

5 Messages

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202 Points

You're welcome.

1 Message

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100 Points

3 years ago

Same problem.

I noticed that if I have "enable floating document window docking" checked in preferences, and I actually then have the file docked, all 3 view modes when hitting "F" key do not show this problem.

When I drag the file to be "un-docked" or "floating", then use the 2nd view mode when toggling "F"(full screen while still showing toolbar and other panels), this issue appears when doing opt/shift zoom many use.  This happens with both wacom pen and using non-wacom mouse.  Using the space bar feature to drag any direction over document, does not present this problem & seem to be fine.

2 Messages

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112 Points

3 years ago

Same problem!
I still can't find a sollution.. It's really ruining my workflow!

16 Messages

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964 Points

3 years ago

Thanks, guys. It seems like you need to have Application Frame turned on, which is really annoying on the Mac. Hopefully, the update with a fix is imminent.

9 Messages

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296 Points

3 years ago

Having the same problem on a 2016 MacBook Pro on MacOS High Sierra 10.13. Removing application frame does not resolve the issue for me.

3 Messages

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162 Points

3 years ago

Same here. it happens in the full screen mode with menu bar for me. I can't figure out how to make it stop center when zoom out or selecting an object. Really frustratiting. Didn't happened before the 2018 update. Im working in a mac pro computer with macOs Sierra.