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1 Message

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150 Points

Tue, Oct 24, 2017 10:21 AM

Solved

Photoshop CC 2018: Crashes when pasting frames on timeline mode

As the title says, when i copy frames on the timeline and paste them, PS CC 2018 crashes. Mac OS Sierra v 10.12.6

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Official Solution

Adobe Administrator

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780 Messages

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16.7K Points

3 years ago

This should be resolved in the 19.0.1 update released last night.

Please update Photoshop using the Creative Cloud desktop app, and let us know if it's fixed for you!

Regards
Pete

4 Messages

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104 Points

Unfortunately I can't confirm.
It works on macOS 10.12.6 Sierra but not on 10.13.1 High Sierra.

2 Messages

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70 Points

3 years ago

yep. same. 

2 Messages

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70 Points

3 years ago

yep. same. ultra lame. 

4 Messages

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112 Points

3 years ago

same here, trying to create cinematograph for uni assignment, crashes everytime i try to paste frames, so frustrating!

1 Message

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64 Points

3 years ago

Has anything been done about this yet?

23 Messages

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402 Points

3 years ago

Hi Everyone,

I'm trying to reproduce this crash, could you give me some more info?

1.) Just to confirm, this is copying/pasting within the Frame Animation mode of the timeline, and not the Video Timeline mode.  Is this correct?

2.) Assuming this is the frame animation, does the crash occur with a particular Paste Method, or only when Link Added Layers is checked on?

3.) Do you have multiple layers in the document outside of the main video/animation layer itself?


Thanks for your help

4 Messages

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112 Points

Hi, to me it happens when I paste frames on the timeline (video) . My process is the following: I copy all frames and then I select th option paste frames, a box asking me if I want to paste the frames after the selection or where in want to paste them comes up. I select “paste after selection” and it just crashes... the dialogue box asking me to report ro apple comes up, and I did it several times, but still no reply.... thanks for helping, please fix it!

1 Message

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60 Points

3 years ago

Same here! Can't do my work

23 Messages

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402 Points

3 years ago

Thanks, Everyone.  Thanks, Viviana for more details on the workflow.  We can reproduce this and we're working on an update to fix this in the very near future.  Please stay tuned.

4 Messages

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104 Points

4 Messages

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112 Points

3 years ago

Thanks! Looking forward to having it up and running seemlessly, thanks for helping!

1 Message

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80 Points

3 years ago

I am trying to do an assignment. Is there no fix for this? Extremely frustrating.

2 Messages

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132 Points

3 years ago

Crashed on me three times this morning. Same issue.

1 Message

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62 Points

3 years ago

I have the same problem when to open a file or under editing. Need a solution, please.

4 Messages

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112 Points

3 years ago

Hi, I successfully pasted frames and created my first gif document after updating the photoshop app. Thank you!!

Adobe Administrator

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780 Messages

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16.7K Points

Thanks for the update Viviana! Great to know it's working for you again. 

1 Message

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64 Points

Hi Pete

I am experiencing the exact same problem, and am unable to update photoshop as it says that the software is up to date. Is there any other way of  adding a GIF into a still image without having to copy + paste frames into a timeline?

Thanks!