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9 Messages

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970 Points

Wed, Oct 18, 2017 4:31 PM

Solved

Photoshop CC 2018: Character leading broken

In the latest update to Photoshop CC 2018, character leading is broken. I cannot type into the box or manually adjust with the up down keys. This is a bit of a showstopper...

Responses

Official Solution

3.5K Messages

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52.9K Points

3 years ago

This appears to be an issue with transformed type.  If you try with type that has not been transformed, while there is a minor issue, the majority of this problem should disappear.  Thank you for reporting it -- we are currently looking into a fix.

Thanks,
David

2 Messages

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74 Points

Thanks! I can confirm that I don't have a problem with new type I drop in, so I can work with that for now.

12 Messages

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446 Points

Likewise, just tested and found it working fine with untransformed text.  Like many people I use transform to short-cut layout of text, but at least knowing this I can resize numerically for now.  Thanks for the info.

1 Message

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62 Points

Looking forward to a fix. In every Photoshop doc I open, it seems the text has been transformed at some point!

Official Solution

Adobe Administrator

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778 Messages

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16.7K Points

3 years ago

This should be resolved in the 19.0.1 update released last night. Please update Photoshop using the Creative Cloud desktop app, and let us know if it's fixed for you!

Regards
Pete

9 Messages

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208 Points

Almost all flaws and bugs in the text module are past in my case. Thanks!
I have still a small issue with 'paragraph panel / first line indent' that seems to add the indent at the end of the line instead up front. However no big issue. Regards.

61 Messages

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1K Points

I don't have this (new) problem on  Win10  v1703 and v1709
Mac? OS?

3.5K Messages

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52.9K Points

3 years ago

Hi Wesley,

Can you tell me more about the problem that you're seeing?  Are you on Windows or Mac?  When you say that you cannot type, what happens when you try to?  I'm seeing the issue you're reporting with the Arrows, though if you press Enter, then the display updates.  But when I type in a value, once I confirm, then things do change.  Are you not seeing that?

Thanks,
David

1 Message

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60 Points

Hi,
Now the same issue is affecting the type size as well :( 
This is really inconvenient. Any notice as to when this is going to get fixed?

2 Messages

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72 Points

It's already fixed on mine. I noticed a week ago approximately.

Try to find some update options or reinstall PS from a new downloaded file

3 Messages

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84 Points

The issue has not been fixed and as Rocco Tyndale said, it is now affecting the Type Size as well. We are 3 steps ahead and 17 steps behind with 19.0.1 update, sadly!

9 Messages

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970 Points

3 years ago

Hi, here's a Dropbox link to a video of the problem. Trying to select all the characters and type over them doesn't work, pushing the up or down arrows shoots the value up in 10000's of pixel increments. Can't remove all the characters and type a new value in either.

https://www.dropbox.com/s/xblrfm202bvw67f/PhotoshopLeadingError.mov?dl=1

3.5K Messages

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52.9K Points

Howdy Wesley,

The video helps, but it begs more questions.  Which OS are you running?  And what language version are you using of the OS and of Photoshop?  This text been transformed, right?  Using untransformed text, I'm not seeing the input problem you are, but after watching your video, I tried transformed text and can see the problem.

Thanks,
David

9 Messages

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970 Points

Hi, running OS X High Sierra in English with Photoshop in English as well. Correct, text has been transformed which is the same for 100% of the text I use in Photoshop .

6 Messages

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262 Points

Its not an OS problem. And not a problem of a transformation too. I have plain text on Windows 10. Same bug. There are lots of bugs in 18. Feels like an early beta. Uninstall and go back to 17 is the only working solution.

3.5K Messages

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52.9K Points

Hi Frederic,

What exact issues around Leading are you seeing with untransformed text in CC 2018?

There is the problem with Arrows no longer giving live previews, but other than that, everything should be fine.  I totally admit that if the text is transformed, then a serious issue occurs -- full disclosure: this is due to the math we're doing for the transform; it appears that someone changed when that happens so that it's now colliding with user input -- but otherwise, all should be good.

I asked about the version because in the video I noticed that there was a decimal indicator of a comma, so I wanted to rule out any internationalization issues before tackling this bug.

Thanks,
David

26 Messages

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640 Points

I was told by an Adobe supervisor that this feature has been removed from Photoshop 2018!  

1 Message

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164 Points

3 years ago

I'm having a similar issue. I can't adjust leading manually. I type in 6, it auto-fills to 7.61. I type 8, it goes to 12.63. I hit the up/down arrow it jumps by 100s.

1 Message

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82 Points

Getting the same issue.
Causing me to NOT BE ABLE TO WORK.

1 Message

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60 Points

Same thing happens to me

3 Messages

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124 Points

Getting the same problem and can't work like this

2 Messages

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74 Points

Same here  @Windows 7.
And the editing of transformed text (i that means f. e. scaled ) worked without issues in former Versions, so the answer is a bit unsatisfactory.


3.5K Messages

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52.9K Points

We are actively working on a solution.  That said, transforming the text is NOT the same thing as changing it's point size.  Photoshop tries very hard to make it seem so, but under the hood, there's all sorts of math going on to make it work -- if you transform Myriad Pro 12pt by x450%, you've blown up the 12pt type by a 4.5:1 scale; it's NOT the same as Myriad Pro 54pt, though for many fonts it's hard to tell the difference.

It appears that at the 11th hour before shipping, a control that impacted that math was changed, triggering this problem.  So a TEMPORARY workaround would be to simply avoid transforming type until we can get a fix out.

Thanks,
David

2 Messages

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74 Points

3 years ago

I'm also having the same problem adjusting the leading. I'm on a Mac running El Capitan.
As soon as I start typing numbers into the box it puts them around the "pt" and adds 6.4 to the front (so instead of "50 pt" I get "6.45 pt0").  When I use the delete/backspace key to clear the box, it auto fills with some other numbers and the up and down arrow keys don't work at all. Here's a video.

4 Messages

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150 Points

Yep, the Character Panel is broken for any Text layers that have been scaled/transformed. For now, you can open the Properties Panel and modify the Leading value for any Text layer you have selected. Don’t worry about the value changing from what you’ve typed in (another bug). You will see that the correct value appears in the Character Panel once you’ve typed into the Properties Panel.

1 Message

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60 Points

3 years ago

I'm also having a similar issue. It's crazy.

2 Messages

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114 Points

3 years ago

I'm having this same issue. Try to type in a leading amount manually, it won't let me delete the previous text in the box, so if I try typing "104" where it says "103pt", I can highlight it, but it just starts typing as "103pt104" which of course gives me an error.

I can attempt the click and drag After Effects type of change where I drag the leading symbol to the right to increase the value, but it hits a random number like 5.34pt and then starts over again at 0, or something within that range. If I drag really quickly to the right, I can get it to jump up to 105pt -ish, but nothing precise.

3.5K Messages

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52.9K Points

Hi Phil,

Yeah, your text has been transformed and (unfortunately) the math to calculate the equivalent values in these fields for your type seems to be trumping your ability to enter new values.  This same issue will also happen with scrubbing values (where you drag the control to the left or right to increment up or down, respectively).  If you try to work with untransformed type, the bug should (largely) disappear.  Meanwhile, we are looking into a solution.

To quickly and easily remove the transformation from a run of text in Photoshop would be to select the text, save it as a CC Libraries text style, and then (immediately) reapply that style back to the text.  After this, you should have "simple" text, devoid of all the transformation logic and math.

Hope that helps,
David

1 Message

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120 Points

David,
I sure hope you folks are looking into restoring the original functionality.  This is a major problem for me and I'm sure many others as well.

11 Messages

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202 Points

Agreed. This issue has been a genuine pain. And though I understand that accidents happen to us all, it boggles the mind that Adobe let this one slip through the cracks and land in our laps. 

1 Message

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80 Points

3 years ago

I am using windows 10 and this happens also, very very frustrating...

3 Messages

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220 Points

Same here

2 Messages

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114 Points

3 years ago

Me too on this issue. MacBook Pro 2016 15" with Touchbar – High Sierra - 4GB GFX. Issue not present in 2017 version so I've rolled back to that for now. (Thankfully Adobe make that easy!)

Here's a vid that I did on it: https://www.youtube.com/watch?v=5tOheSLXAms&feature=youtu.be

6 Messages

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262 Points

3 years ago

Having the same problem on Windows 10. Also with save for web shortcut. Works only every third or fourth time. PS 18 is not useable. I uninstalled it and went back to 17.

7 Messages

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208 Points

3 years ago

This is wrong,  it keeps me wondering about quality control standards @ adobe.

2 Messages

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152 Points

3 years ago

Yep, having the same problem. This is a rather significant problem since I have to work on A LOT of different files for work every day with lots of text that has been manipulated all sort of ways by many people. Sure, I can copy paste all of the text all day, but I don't really have time for that. This sucks.

9 Messages

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970 Points

3 years ago

Yeah. Rolling back to '17 this eve

3 Messages

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124 Points

How its possible to go back?

3.5K Messages

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52.9K Points

You can go to Creative Cloud and click "Previous Version" to install 2017.

1 Message

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82 Points

3 years ago

This issue can be worked around by using the Leading input in the updated Properties panel.

2 Messages

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114 Points

You're correct with this until you Free Transform the text. At this point you can change the Leading value in the properties panel - but the numbers you enter will be changed once you hit enter. In my case they increase by around 30% of the number  you enter (so entering 10pt and pressing enter gets changed automatically to 12.95pt). This is also the case (once you have used the free transform tool) with the canned values in the drop down list. You can work around this by estimating and making allowances knowing Photoshop will automatically change the values - but its far from ideal.

Given you can and Adobe made it easy to install both - I'd still recommend re-installing PS2017 in tandem with 2018 and keep an eye on the Creative Cloud App for an update to the later.

Given the severity and annoyance of this bug - I'm hoping this will be in days rather than weeks. 

6 Messages

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152 Points

Worked like a charm for me, nice work Chris! Other people going back to previous versions, try this quick fix first.