35 Messages
•
424 Points
Thu, Oct 19, 2017 2:50 PM
Solved
Photoshop CC 2018: After latest update, "select and mask" tool gives program error
After update, I am getting "Could not apply the workspace because of a program error" after clicking "select and mask" button. Before update, it worked perfectly. Have somebody same problem?

Problems
•
Updated
2 years ago
60
23
Helpful Widget
How can we improve?
Tags
No tags available
Responses
Official Solution
JeffreyTranberry
Adobe Administrator
•
15.8K Messages
•
295K Points
3 years ago
Sr. Product Manager, Adobe Digital Imaging
0
petegreen
Adobe Administrator
•
780 Messages
•
16.7K Points
3 years ago
Sorry for the Program Error with Select and Mask. Program errors can be finicky, and at times restoring the preferences to the default state can be a fix for errors like this. Have you tried that yet?
Reset Photoshop preferences: https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html#prefs
Give that a try and let us know if it resolves it for you.
Regards
Pete
7
andi_m_ller
4 Messages
•
94 Points
3 years ago
4
0
hannah_nicollet
Adobe Administrator
•
747 Messages
•
16.5K Points
3 years ago
Do you have a channel selected when you attempt the Select and Mask?
4
0
thomas_testi
4 Messages
•
152 Points
3 years ago
Also, I do not have any channels selected. It seems to work OK on JPEG's but not on Tiffs or PSD or Raw files (Canon CR2 or Nikon NEF).
I am running Windows 10
Tom
3
0
mark_overstreet_gt058fvxi1zmh
4 Messages
•
134 Points
3 years ago
macbook pro
0
stevenewport
291 Messages
•
6.4K Points
3 years ago
0
0
lenin_lavi_a
2 Messages
•
72 Points
3 years ago
0
0
garrett_wood
1 Message
•
60 Points
3 years ago
0
0
hannah_nicollet
Adobe Administrator
•
747 Messages
•
16.5K Points
3 years ago
Anyone who is getting this error, would you share a file that is encountering the error? It would also be helpful to include the steps you took before it happened.
Thank you!
Hannah
7
stevenewport
291 Messages
•
6.4K Points
3 years ago
For kicks I unchecked "remember settings" in the select & mask dialogue, hit ok, now it appears to be functioning normally. I turned "remember settings" back on and it is still continuing to function normally.
So, for me, "remember settings" was causing the issue, but works after unchecking, hitting ok, and reapplying.
1
mark_overstreet_gt058fvxi1zmh
4 Messages
•
134 Points
3 years ago
0
0
matt_greenslade_7797790
37 Messages
•
672 Points
3 years ago
2
0
peter_smart_e1h5n1480e4ot
2 Messages
•
112 Points
3 years ago
select and mask not working, getting an error message saying: COULD NOT APPLY THE WORKSPACE BECAUSE OF A PROGRAM ERROR
Please advise
1
0
becki_albanese_lewin
1 Message
•
60 Points
3 years ago
0
0