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3 Messages

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90 Points

Fri, May 11, 2018 5:08 PM

Photoshop CC 2018 19.1.3: Start Menu won't show up

Every now and then when I open Photoshop, the start menu doesn't open.
Only the menu bar is shown.
This isn't much of a problem really, but I think it's noticeable enough to fix.

Responses

Adobe Administrator

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3.5K Messages

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53K Points

3 years ago

Howdy Henri,

The display of the Start dialog is controlled by a user preference.  I'm assuming that you're the only one that uses your computer, right?

Ok, so what kind of machine are you running?  Are you connected to the web when the problem happens?  Any other apps running at the same time?

Thanks,
David

3 Messages

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90 Points

3 years ago

Hi David,

I have an Asus desktop running Windows 10 Home (10.0.16299.431) as a private PC, web connection is constant.
I tend too have Chrome and file explorer open when I'm using Photoshop.

Thanks,
Henri

Adobe Administrator

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3.5K Messages

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53K Points

Howdy Henri,

Have you gone to Edit > Preferences > General?  The second checkbox on the left is Show "Start" Workspace When No Documents Are Open.  If you check this, you should get the Start Space whenever there are no other images open.  Have you tried that?

Thanks,
David

3 Messages

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90 Points

Hi David,

I checked, the checkbox was ticked. I'm pretty sure this is a software glitch instead of user error.

Like I mentioned before, this has only happened for me when launching Photoshop.

Thanks,
Henri

232 Messages

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4.6K Points

3 years ago

Why not have the Start Menu available whenever? Sometimes I would like an easy way to open a recent file but unless I have all files closed I can't get to the Start Page.

--Steve Gandy - stevegandy.com/photography

232 Messages

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4.6K Points

I've also seen it not appear on launch too. Mac 10.12.x

--Steve Gandy - stevegandy.com/photography

Adobe Administrator

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3.5K Messages

 • 

53K Points

Hey Steve,

Just as I asked Henri, what are your setting for Show "Start" Workspace When No Documents Are Open found under Edit > Preferences > General?

Thanks,
David

2K Messages

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35K Points

3 years ago

> Sometimes I would like an easy way to open a recent file but unless I have all files closed I can't get to the Start Page.>

If they'd bring back that very useful Recent Files panel, you wouldn't need to have all files closed just to get to the part of the Start Screen you want. I miss that Recent Files panel. I had hoped they would improve it by letting us edit it to delete files we no longer had a use for, preventing it from scrolling useful files away too quickly.  Instead, they abandoned it.  <sigh>