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Adobe Photoshop Family

2 Messages

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100 Points

Thu, Dec 8, 2016 4:01 AM

Photoshop CC 2017 Printing issues.

Since I upgraded from CC2015.5 to CC2017 I can no longer get prints to come out properly on my Epson printer.  I use ColorMunki to make custom profiles, but it seems that PS won't recognize the profiles or there is a huge bug!  I deleted the print driver and reinstalled it, but it doesn't make a difference.  Not sure what to do here.  I accidentally had the Cloud installer remove 2015.5, and now I can't find a way to reinstall it.  Help!!! 

Responses

397 Messages

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6.5K Points

4 years ago

In CC. Below the installed apps is a Previous button in blue, click it. Next to ps click install, it will show a drop down menu of previous versions

2 Messages

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100 Points

4 years ago

Tried that.  I can only install CS6...not the previous version of CC (2015.3 or 2015.5?)  When I click on that button it doesn't show me any other CC Photoshop apps.  It also says that CS6 has been updated, but I can't find it anywhere on my drive.   The folders for previous versions are there in the application folder, but only the presets and plugin folders...not the application.

397 Messages

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6.5K Points

1 Message

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62 Points

4 years ago

I too am having the same problem.  It doesn't saturate the colors like it used to.

14 Messages

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304 Points

4 years ago

May you attach a screen shot of the printer settings.

Adobe Administrator

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15.4K Messages

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291.4K Points

4 years ago

Is everyone using color profiles generated by ColorMunki? Could you post one the profiles you're having trouble with?

Sr. Product Manager, Adobe Digital Imaging

69 Messages

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1.4K Points

4 years ago

Simongphoto-
When you say the profiles aren't recognized, do you mean they aren't showing up in the profile list?

69 Messages

 • 

1.4K Points

4 years ago

Also, which Epson printer are you using?