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Adobe Photoshop Family

7 Messages

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170 Points

Sat, Feb 11, 2017 4:12 PM

Solved

Photoshop CC 2017: Magic Wand tool selects entire document

When using the magic wand tool, as soon as I click to start my selection, everything in the image is selected and the icon changes to an arrow with a dotted box next to it. I've reset the tool multiple times and re-started but cannot resolve this ?

Responses

Official Solution

Adobe Administrator

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14.9K Messages

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286.2K Points

4 years ago

Do you have "Sample All Layers" unchecked? And/or do you have an empty layer, or solid color layer (like a white background) selected? (This will create a selection of the entire document) Make sure your layer has image content on it or make sure "Sample All Layers" is checked.

Sr. Product Manager, Adobe Digital Imaging

253 Messages

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3.3K Points

4 years ago

it depends on the tool setup. The tool sensibility is modified with the setup button "tolerance" in the upper  left side of PS screen

7 Messages

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170 Points

4 years ago

Thanks for your reply, I have tried tolerance all the way up from 0 to 255 but the problem still persists.

253 Messages

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3.3K Points

4 years ago

Are you having this effect on different pictures 

7 Messages

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170 Points

4 years ago

Yes, doesn't matter which image I use, jpg, psd, raw ?

253 Messages

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3.3K Points

4 years ago

what is the OS your are using?

7 Messages

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170 Points

4 years ago

Windows 10

253 Messages

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3.3K Points

4 years ago

Sorry I think the problem you have may be related to the OS you are using. I am not a specialist of Windows
May I suggest you to make a cold start of your computer?

7 Messages

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170 Points

4 years ago

Thanks, i'll give it a try and let you know.

7 Messages

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170 Points

4 years ago

No luck i'm afraid.

When I come to think of it, this is the first time i've tried this operation since upgrading from Photoshop 2015 so I might try going back to the previous version if that's possible.

253 Messages

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3.3K Points

4 years ago

May be 

7 Messages

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170 Points

4 years ago

Sample all layers was unchecked, thanks for your help, i'm a new user so finding it a bit daunting at the moment.  Thanks again

1 Message

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80 Points

4 years ago

I found a weird little icon in the lower left-hand corner of the screen that toggles between a black background with a white, dotted circle, and a white background with a black circle when you click on it.  Click on it.  Worked for me!  Hope that helps you, and the many people like us.