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Adobe Photoshop Family

2 Messages

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138 Points

Mon, Jul 10, 2017 7:22 PM

Solved

Photoshop CC 2017: Interface/Workspace Font and Graphics – Either Too Large or Too Small to Comfortably Read and Work

Hello,

I am extremely frustrated with my Adobe Photoshop CC 2017. I am a novice Photoshop user. I have a relatively new (purchased December 2016) Dell Inspiron All-In-One 24-inch touch-screen desktop computer with Intel Core i7, 12 GB Memory, 1 TB Hard Drive, and Windows 10.

I recently upgraded from only Adobe Photoshop CC to all the Adobe CC products. I don’t recall my previous Photoshop CC having the following problem while using this same computer with the same resolution 1920 x 1080 "recommended."

After numerous attempts yesterday and today via various forums and most recently a call today to Adobe customer service to resolve this problem, I am now reaching out for Adobe community support as well as to document my request for Adobe programmers to fix this issue. I see that other Photoshop users also have had this problem in the past.

My issue: I cannot figure out how to change the Interface text size via Photoshop – Edit – Preferences – Interface – Text UI Font Size and/or Text UI Scaling. The Adobe customer service representative went through the same resolution attempts that I have tried including changing the Windows 10 display settings. Both the Windows 10 100% and 125% displays make the Adobe text tiny, and the 150% makes the Adobe text and graphics too large. The same problems happen via changes only in the Adobe preferences or in combination with changes in Windows 10.

My goal: To be able to comfortably read the interface/workspace text as well as to efficiently/effectively use the Adobe Photoshop features.

Thank you for offering your words of wisdom!

Responses

Official Solution

Adobe Administrator

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14.6K Messages

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283.3K Points

3 years ago

Correct. 19.1 allows for more options for scaling the UI. Details here: https://theblog.adobe.com/photoshop-releases-version-19-1-selections-improvements-advanced-support-w...

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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114 Points

3 years ago

I have a Dell Inspiron 5368 that has a 13.3" 1920 x 1080 (Full HD) display. It uses 150% UI scaling for everything to be comfortable enough to see and read without any problem from a normal distance.

From the Adobe Creative Cloud I have tested/used After Effects, Premiere Pro, Audition, Illustrator, Indesign, Lightroom & Photoshop. All of these applications scale correctly @150% except PHOTOSHOP.

I have read on one forum that Adobe is aware of this and is working on it. Hopefully they'll get it fixed by next major release of the app.

Meanwhile here is a workaround I found that helps a little.
Locate the photoshop.exe or it's shortcut file > right click > properties > compatibility tab > under settings > check override high DPI scaling behavior > choose system in scaling performed by drop down > click apply then OK {NOTE: don't bother with other options, they don't work properly}

restart photoshop, now you should get a photoshop UI scaled at 150% but it comes with a few issues
1. UI elements will be blurry
2. the canvas gets scaled to 150% too so whatever is on canvas will be blurry as well, but it's workable.
3. tools like brush, eraser, feather etc get scaled too so you'll need to compensate accordingly when using them.

Hope this helps
GOOD LUCK

4 Messages

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114 Points

3 years ago

Jan 22, 2018 update of Photoshop CC 2018 (19.1) fixed this issue permanently