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7 Messages

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190 Points

Fri, Feb 2, 2018 4:34 PM

Solved

Photoshop CC 2017, CC 2018: Export to SVG file - endless processing loop

I have a Photoshop file that I'm trying to Export As to an SVG file.  I get all the way to the save option, but then it just sits in an endless processing loop.  I can't figure out how to get this file to finally export as an SVG file.

I've reduced the image size in Photoshop, then also reduced the image size in the Export As setting.  This file just won't finish exporting. 

What can I do to get this to finally work?

Responses

Official Solution

Adobe Administrator

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780 Messages

 • 

16.7K Points

3 years ago

Hi all,

This should be fixed in the 19.1.3 release of Photoshop that went live this morning.


To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC. 
More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html


Please give it a try and let us know if it’s fixed for you.

Regards,
Pete

Official Solution

Adobe Administrator

 • 

780 Messages

 • 

16.7K Points

3 years ago

Hi all,

This should be fixed in the 19.1.3 release of Photoshop that went live this morning.


To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC. 
More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html


Please give it a try and let us know if it’s fixed for you.

Regards,
Pete

3 Messages

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80 Points

After update I still cannot export. Any advice? I have a mac and it just keeps trying to show the preview for the svg and keeps spinning. With the quick export, it allows me to select it but then above in the workspace the asterisk remains as unsaved and the file is not saved anywhere.

Adobe Administrator

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747 Messages

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16.5K Points

3 years ago

Hi Christine,

Frustrating - thanks for the report. What OS and what version of Photoshop are you running?

Regards,
Hannah

7 Messages

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190 Points

3 years ago

Photoshop CC 2017


7 Messages

 • 

190 Points

3 years ago

Windows 7 PC

Adobe Administrator

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747 Messages

 • 

16.5K Points

3 years ago

Is this with any file? There may be something missing from the file. Would you mind emailing the file you're attempting to export to an SVG so we can compare the behavior here?

Thanks,
Hannah

Adobe Administrator

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747 Messages

 • 

16.5K Points

3 years ago

Also, if I am able to get an svg to export I'd be happy to email it back to you in the meanwhile so you have it.

~Hannah

7 Messages

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190 Points

3 years ago

ok, sending to you shortly.  Thanks!

Adobe Administrator

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747 Messages

 • 

16.5K Points

3 years ago

Great - thanks! I forwarded your file to a QE here who works frequently with Export As. I'll keep you posted. In the meanwhile let me get an svg back to you. Looks like it might need some cleanup because I don't have your fonts.

Adobe Administrator

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747 Messages

 • 

16.5K Points

3 years ago

Btw do you have Illustrator? The QE who looked at your file thought that file would better suited to Illustrator than Photoshop. I don't have Illustrator installed on my machine so he rendered it to an svg on his. He may have already emailed it back to you (if not I'll get it and send it shortly).

7 Messages

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190 Points

3 years ago

No, I don't have Illustrator, just Photoshop.

Did he say what was causing the issue of not exporting?

7 Messages

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190 Points

3 years ago

Ok.  I checked my email and there isn't an email with the file.

Adobe Administrator

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747 Messages

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16.5K Points

3 years ago

Sent

7 Messages

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190 Points

3 years ago

ok thanks! 

9 Messages

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260 Points

3 years ago

This reply was created from a merged topic originally titled Photoshop CC 19.1: SVG export problem.

Photoshop Ver 19.1
Windows

SVG export can not be done normally.
It problems 2 cases.

case 1:
  1. make text layer
  2. layer naming svg files
  3. open submenu for layer panel
  4. select "Copy SVG"
  5. error appears (confirm attached screenshot)



case 2:
  1. make text layer
  2. open submenu for layer panel
  3. select "Export As..."
  4. open export dialog and select SVG format
  5. click export button and select save folder
  6. writing starts but does not end

Both can be processed normally in CC 2017.

The original report is the Japan Forum.
https://forums.adobe.com/thread/2448605