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9 Messages

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302 Points

Tue, Jun 21, 2016 9:32 PM

Solved

Photoshop CC 2015.5: I can't adjust the size of paragraph text bounding boxes

In PS 2015.5 I can't adjust the size of paragraph text bounding boxes ...anyone else running into the same issues?

Responses

Official Solution

Adobe Administrator

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14.8K Messages

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284.8K Points

4 years ago

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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70 Points

4 years ago

Sorry to hear that this has happened. Could you tell us more about this issue. We are trying to figure out if it is a bug. 

Does the cursor change to double-head arrows when hovering over the bounding box? If it does, what happens if you click and drag? 
Alternatively, it would help if we could see a short video showing the issue.

Could you also share your system info? That is under the Help Menu and then System Info. 

Thanks, 
Catherine 

9 Messages

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302 Points

Model Name: MacBook Pro

  Model Identifier: MacBookPro11,2

  Processor Name: Intel Core i7

  Processor Speed: 2.5 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

  Boot ROM Version: MBP112.0138.B17

  SMC Version (system): 2.18f15

Adobe Administrator

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778 Messages

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16.7K Points

9 Messages

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302 Points

Perfect...thanks Pete!

5 Messages

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122 Points

Sorry it's not better quality... in a pinch :)

3 Messages

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84 Points

Same issue with the text bounding box, every time I try to drag the corners or edges of the active box, the double sided arrow changes back to the text cursor to add a new text layer. I can only adjust the text from the side of the box closest to the text (i.e. if text is left + top aligned, I can adjust the box from the left and top of box only.) If the text exceeds the box size, I cannot click on the layer to adjust on workspace or in layers panel.

9 Messages

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302 Points

4 years ago

Thanks for responding so quickly Catherine! I made a quick video...but, it's hard to see my cursor.

I'm using the text tool and selecting the bounding box...but, when I go to drag a corner or side of the bounding box (as I was able to just yesterday before the 2015.5 upgrade), it just deselects the text bounding box.

2 Messages

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70 Points

4 years ago

Interesting. So do you see the cursor change when you go to drag a corner or side of the bounding box? What does your cursor look like when you go through these steps? 

Also, could you share your system info? 

Thanks, 
Catherine 

15 Messages

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332 Points

Is it normal for the Product Manager of photoshop to reply to support topics in person? Super cool that this is happening. Makes me believe that the ps might actually be in good hands.

9 Messages

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302 Points

4 years ago

Again, sorry you couldn't see my cursor (Giphy). When I select the bounding box, the double arrow cursor is activated and the anchor points of the bounding box appear. Once I click on one of the anchor points, the cursor disappears and unselects the bounding box. Strange.

I've tried disabling all my plugins, font management and anything else that might be related...no dice.

5 Messages

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122 Points

4 years ago

I'm having the same issue. On two different copies (Work and Home) - both PC but one Windows 8 an the Other Windows 10.

4 Messages

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90 Points

In my case exactly the same.

2 Messages

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70 Points

4 years ago

Hello, i'm having that exact same problem. It's quite the issue.

1 Message

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60 Points

4 years ago

Hello. Me too. I'm on Mac.
text area edit disappear when i try to adjust text box. I cannot resize text box.

12 Messages

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502 Points

4 years ago

Me too. Mac, El Capitan 10.11.5. Bounding box resizing worked fine yesterday before I updated to 2015.5.

I will have to revert to previous version while you fix this.

3 Messages

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112 Points

4 years ago

Me too. It is really a show stopper. I have an updated Mac and see the cursor change. A few times it works, mostly on text made in the previous version. Please fix it ASAP. Its is very difficult to make web and app design

5 Messages

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122 Points

4 years ago

Same issue. Mac OS X El Capitan 10.11.3.

5 Messages

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122 Points

4 years ago

Figured out that text area size could be changed if you drag it outside the artboard.

9 Messages

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302 Points

4 years ago

DON'T UNINSTALL 2015.5! It removes PS 2015 too...even though they look like separate apps in the Applications folder.

I had to redownload and install PS 2015 so I could continue working. I just hope that the 2015.5 files are reverse-compatible.

5 Messages

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122 Points

Tell me pls, where can I download PS 2015?

9 Messages

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302 Points

I work in a corporate environment so, we have a central place to download apps...although we get our updates from the CC app. Sorry Victor!

5 Messages

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122 Points

Sucks. :)
I hope Adobe would fix this bug asap.

2 Messages

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70 Points

4 years ago

SAME ISSUE. please help!! it's driving me insane.

2 Messages

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70 Points

also confirming that i just recently downloaded the 2015.5 version and assuming that is what is directly causing the issue... 

Adobe Administrator

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778 Messages

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16.7K Points

4 years ago

Does it make a difference if you adjust the Reduce user friction option? https://helpx.adobe.com/photoshop/kb/enable-optional-extensions-photoshop-cc.html#Disable_Reduce_Use...

9 Messages

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302 Points

I've already reverted back to regular 2015 so I can work. But, I did have it enabled.

Can anyone else answer Pete's question?

5 Messages

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122 Points

It Worked! Tried multiple Docs... all fine now! NICE!

1 Message

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60 Points

having the same issue but I do not understand how to execute what is described in the link above... Sorry for needing newbie advice.

Champion

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2.6K Messages

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33.7K Points

What step shown on the webpage are you stuck on?  After clicking on the above link, you should be scrolling up to the top and reading the first few steps not just look at the lines the page jumps to by clicking on the link.  Where it jumps to is the particular setting you're supposed to add to the blank text file.

12 Messages

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502 Points

I tried this and it works. It should be easy for Adobe to change this default behaviour, or add a switch for it in Preferences.

Cari, while the instructions may look daunting at first glance, the remedy is easy to execute, no special techie knowledge is needed - it is simply a case of creating a plain text document and saving it in a specific folder. However, the advice to use TexEdit on a Mac does not work, as bizarrely, TextEdit does not give you the option to save as a .txt file (on my El Capitan machine at any rate). I saved it as .rtf, opened it in Word, then saved it again as a .txt file. I suspect you could write it directly into Word or into Pages (or any word processor), save as .txt,  and it would work, but I have not tried that.

Also, read the bit about the Library folder being hidden. If you try to follow the file path written on the advice you probably won't see it - follow the later instructions to uncover it. On a Mac the easiest way to do that is to open Finder, click the Go menu and then press the Alt key - the Library folder will suddenly appear in the dropdown list.