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Adobe Photoshop Family

26 Messages

 • 

780 Points

Fri, Dec 4, 2015 10:27 PM

Solved

Photoshop CC 2015.1: Start Screen: Launching Photoshop by opening an image results in start workspace with no panels

If Photoshop 2015.1 is closed, and I open it by right clicking (Windows 7) an image and choosing Open with Photoshop, it opens in the Start workspace with no panels. The only way I can get back to my normal workspace is via the workspace drop down menu. There is no benefit from the Start Screen in this situation. It is just an interruption to workflow.

Responses

Official Solution

Employee

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142 Messages

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2.5K Points

5 years ago

Hi,

We're investigating this; it is not expected behavior for the workspace to be broken like this on file open.

regards,
steve

3 Messages

 • 

80 Points

Not solved!
I click on a CR2 file Photoshop opens raw panel I click open My 'essential' workspace flashes on screen for a split second and is then replaced with 'Start screen'. This is a real pain. Why can we not have the option of picking the workspace we want Photoshop to open up in in preferences?

Official Solution

Adobe Administrator

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15.1K Messages

 • 

288.3K Points

5 years ago

Any remaining issues with oddness introduced with workspaces and opening files with the start screen should be ironed out with the 2015.1.2 update released today: http://blogs.adobe.com/crawlspace/201...

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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3.5K Messages

 • 

53K Points

5 years ago

Howdy Trevor,

What version of Photoshop are you running, both version number and language?  Also, what OS are you running?  The Start panel only displays in US English, Continental French, German, and Japanese.

Thanks,
David

26 Messages

 • 

780 Points

5 years ago

Hi David

Windows 7 SP1
English (North American)
2015.1
2015114.r.301 x64

I also have the same problem using the Firefox Open With Photoshop addon, or dragging an image onto the Photoshop desktop shortcut.

I have started a new project since opening this topic, and created a new Library from a large PSD file for this project. What happens now is that Photoshop initially opens with my usual workspace, but quickly switches to the Start Screen but now with the addition of the Libraries panel on the right of my main screen, (I use three monitors).

Adobe Administrator

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3.5K Messages

 • 

53K Points

Hi Trevor,

Hmmm...that's odd.  I'm wondering if the three monitors is what's throwing Photoshop off.  It's supposed to display the Start screen without Libraries on launch.  You shouldn't see your usual workspace load and be replaced.

Could you possibly post a screenshot of your three displays?  Or even better, a video showing PS launching.  Something is not quite right here...

Thanks,
David

51 Messages

 • 

2.2K Points

I can confirm Trevor's observation. I am running Win 7 SP1 with Ps 2015.1 using two monitors. I see my workspace flash momentarily on my second monitor then Ps reverts to the Start workspace.

26 Messages

 • 

780 Points

5 years ago

This is my normal workspace


I see this for about half a second. Always the same


And the image fully open in the Start workspace


GTX970 Drawing mode Advanced everything but 10 bit display turned on.

26 Messages

 • 

780 Points

5 years ago

David

Chuck and SG (staff poster) have pointed out that we can clear it with the Escape key, which I should have guessed to try. I am happy with that personally, but I have asked if this behaviour is the same for everyone.

https://forums.adobe.com/thread/2026182

I'm quite liking the Start screen (Or I'd avoid this issue by disabling it). I like that I get thumbnails for recent documents, and I love having recent file downloads with thumbnails. I 'think' I work very quickly though, and get annoyed with apparently needless obstacles.

26 Messages

 • 

780 Points

5 years ago

Another aspect of this is that when I open Photoshop by dragging an image onto the Photoshop icon, or by right clicking an image from my browser, and choosing 'Open with Photoshop', I get just the Libraries panel on the right, but I can't cancel out of this with the Escape key unless I first click on the image to make its tab active. I know what to do now, but it took me a minute to work out that I needed to click on the image before Escape would work, and it is not particularly intuitive.

I am still a fan of the Start and Recent files screens, but they are just a wee bit clunky at the moment.

20 Messages

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564 Points

5 years ago

This reply was created from a merged topic originally titled Photoshop 2015.1: My workspace is empty when I launch app by opening an image.

Every time I open Photoshop there are no workspaces showing not even default.
I did the latest update last night hoping it would fix this but nope still a problem. I always have to turn it back on. Please help!

I am running Windows 10

Adobe Administrator

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15.1K Messages

 • 

288.3K Points

5 years ago

This issue should be solved by the 2015.1.1 update released tonight: https://blogs.adobe.com/crawlspace/20...

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

80 Points

Not solved!
I click on a CR2 file Photoshop opens raw panel I click open My 'essential' workspace flashes on screen for a split second and is then replaced with 'Start screen'. This is a real pain. Why can we not have the option of picking the workspace we want Photoshop to open up in in preferences?

3 Messages

 • 

80 Points

Not solved!
I click on a CR2 file Photoshop opens raw panel I click open My 'essential' workspace flashes on screen for a split second and is then replaced with 'Start screen'. This is a real pain. Why can we not have the option of picking the workspace we want Photoshop to open up in in preferences?

Employee

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142 Messages

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2.5K Points

Hi Mark, You can turn off the Start screen on a per instance basis with the ESC key. There may still a few case where opening files still break the workspace selection. What OS are you using?

You can also disable the 'Start screen' workspace generally, by unchecking the option in the general preferences.

regards,
steve

596 Messages

 • 

11.3K Points

5 years ago

Hi,

I have a similar problem with 2015.1.2

Recently, PC CC 2015 has started freezing for up to 4-5 minutes upon startup. The UI becomes unresponsive, workspace is black, the tool panels are not displayed. CPU activity is 0%. There's nothing to do but waiting. The problem totally disappeared when I disabled the "Start Workspace". Now, PS launches almost instantly. The problem appeared after I installed a new graphics adapter (a Quadro K620).

I'm wondering whether PS has problems connecting to the servers providing the news in the Start Workspace.

 

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Patrick
www.ppphoto.fr
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