john_isner's profile

48 Messages

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1.3K Points

Tue, Dec 1, 2015 8:13 PM

Photoshop CC 2015.1: New user interface lacks contrast and many usability cues, lots of other problems

I just updated to Photoshop CC(2015) version 2015.1. Adobe changed the UI to the flat look you see on phones and tablets. I do not see any way to select the classic interface, which I'm sure many desktop users of PS prefer.

This feels yet another attempt by Adobe to be trendy without caring about what users want or need. Didn't they learn anything from the dumbed-down Lightroom import fiasco?

Responses

13 Messages

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546 Points

5 y ago

I've noticed our cranky feedback, which is universally opposed to the gray on gray theme, is becoming less and less frequent. This is exactly what the Ps team hopes will happen. They know best, and we're just a few cranky users. There is ZERO chance they will be adopting any of our proposed changes.

99 Messages

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3.5K Points

5 y ago

They used the same tactic herding users from buying to renting their software. I still am using the first version of PS 2015, and no intention of "upgrading", despite the fact that I have to pay for the new version. Almost laughable that they've been heavily promoting their new UX design software, and yet they don't have a solid grasp on good UX design themselves.

58 Messages

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1.9K Points

5 y ago

I'll be sticking with CC2014 until Adobe actually releases a decent UI. And that sucks Adobe :(

3 Messages

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234 Points

5 y ago

I'm leading a UX Designer team in a bigger company and I would fire everyone for providing results like this. Seriously! That's a complete fail on basics of UI design.

156 Messages

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4.3K Points

I am frankly astonished that a company of the size and standing of Adobe could have allowed these incompetent amateur, but decidedly arrogant, "Designers" to have touched the UI in the first place—let alone allowing this charade to continue.

28 Messages

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978 Points

5 y ago

It's fine when you have a feedback forum, but when you actively and deliberately ignore users who pay for your software, what's the point ?
Your a class act Adobe...second class.

99 Messages

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3.5K Points

Adobe feedback forums have traditionally been more about bug fixes and validation for their products than constructive criticism that lead to rethinking it in a better way.

They'll fix the bugs, but features that they like? Etched in stone.

We saw this with Dreamweaver after they killed the wonderful Golive. They never brought its best features into Dreamweaver as they said they were going to do. The Golive forum was in uproar for a few years, to no avail.

156 Messages

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4.3K Points

  • I still prefer to design web sites with GL instead of DW and I retain an older Mac tower on my network for only that purpose!

99 Messages

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3.5K Points

LOL, me too for some of my legacy sites. Faster and quicker by far than DW.

13 Messages

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546 Points

Here is the funniest thing to arrive in my inbox today.
https://edex.adobe.com/pd/course/UX2U...

Adobe is inviting us to come learn about UX design. I think they should attend someone else's seminar on this topic first.

29 Messages

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750 Points

relies heavily on an understanding of users needs
LOL
(I laugh but I could be crying just the same...)

99 Messages

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3.5K Points

;-)

43 Messages

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1.2K Points

Wa ha ha ha... It's not funny at all in fact. Too near the truth I guess. But I did laugh a lot. :-)

99 Messages

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3.5K Points

2K Messages

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35K Points

LOL

4 Messages

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394 Points

Photoshop CC UI evolution

8 Messages

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354 Points

5 y ago

Photoshop "2015.5" came out yesterday and it's clear that Adobe is sticking with the janky new amateur interface. 

99 Messages

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3.5K Points

With the software rental scheme firmly in place, they no longer have to listen to the user to keep profits up. 

2K Messages

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35K Points

Sure they do. They know there's competition out there as well as we do. But they're an aircraft carrier compared to a 40' yacht when trying to change course. We need to try to be specific when we don't like something. And we need to hope a lot of others will agree with us.  Worse for us of course— getting us all to agree on what's wrong and what a good fix would look like is herding cats.

I'm sure we've all looked at our exit strategy if the benefits of using the apps stops outweighing the negatives and the bugs we deal with. Their financial plan hasn't completely blinded them to that fact. Slow to maneuver they may be. But I'll bet they're listening, and as many of them as there are, I'll bet getting them to agree on anything is as much herding cats as it is us. I don't know how they decide—maybe top down—it's the CEO's whim or their 5 year old's preference— maybe draw straws, throw darts at a list, or hold mud wrestling contests.

But truthfully, I find the 2nd lightest UI so dim I'd never use it. I find the darkest UI has almost too much contrast. The Goldilocks UI for me is 2nd darkest. It still has some issues. I wouldn't have changed it from the last UI, if I were Emperor and didn't know more than I do now about why they changed it. However, I can live with one out of the 3 options, and I can't live without the features the competition doesn't have. So for me, the best thing to do is just chip away at what's worst — hint — those OK and Cancel buttons in dialogs are difficult to see just which one is active.

99 Messages

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3.5K Points

Although there are now a couple good alternatives to Photoshop out there, many of us use it in conjunction with the other programs. Aside from the ever-abysmal Dreamweaver, the other main programs, Illustrator and Indesign are solid and efficient. You even still have Save for Web in AI and the old excellent UI in both of these, although I haven't looked at the new updates. I don't believe Adobe ever mentioned that they changed the UI in their list of additions to Photoshop. I don't even bother with the new "art student" tablet-toy programs they are putting out there, although I do use Adobe Draw. 

48 Messages

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1.3K Points

I don't recall Adobe saying anything about a re-designed user experience in the CC 2015.1 release note, which is astounding considering that it was the first thing that many people noticed.  But now they proudly list it on their "new features" page:

Modern user experience on desktop and touch devices

The updated UI delivers a clean and consistent look throughout Photoshop, and you can quickly perform common tasks using a new set of gestures on touch-enabled devices like Microsoft Surface Pro.

The important thing that many posts in this discussion seem to be missing is that Adobe does not care about the relatively small number of people working on desktop computers with large monitors.  They're targeting the mobile crowd with their tablets and touch screens.  they always mention that the Surface Pro is fully capable of running Photoshop, and I believe the Surface Pro is probably their platform for UX testing.  Furthermore, it's a lot cheaper to maintain a single UI development toolkit that works across all platforms.  So everyone gets the same flat non-skeuomorphic interface, whether they're working on a tiny tablet or a giant 30-inch monitor.  

The Creative Cloud $10 a month plan is selling like hotcakes.  It accounts for two-thirds of Adobe's revenue (as I recall, but  please check me on this).  The vast majority of that money is coming from the mobile market.  So why wouldn't they cater to it?

2K Messages

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35K Points

> the other main programs, Illustrator and Indesign are solid and efficient

Don't get me started. LOL I can complain until pigs fly about Illustrator. I love it for what it does that only AI does, but for basics, I use Astute Graphics plug-ins to enjoy using AI. It's been getting better, slowly, but some features are still languishing while they get the Cloud and iPad and Android stuff up to date. You want a list of what I think they should be working on instead, just ask.  '-}

I've used first PageMaker, then InDesign when they brought it out. It pretty much does everything I need, but I'm not a production artist. I know people who are. They'll complain to you all you can stand to hear.  '-} And some of the features are fabulous—until they get in my way or bog my machine down. Can't live with them, can't live without them.

And as for the interface—it's system-wide. That's why I talk about the aircraft carrier not exactly turning on a dime. And even if you think the interface is awful, there's a very good reason for it being the same awful in all the apps, along with some other features, like CC Libraries and the Start screen. We've complained since the dawn of time that moving between apps was giving us whiplash. We need the apps to be as integrated and alike as possible. — Since we'll never get the default kbsc to be the same in every app, each app, and that includes Bridge and LR, need to let us customize kbsc, and all the apps need to let us assign kbsc to pretty much any command we want to assign it to. Then we won't trip ourselves up so much moving from AI to PS to AE to . . .

We may have quibbles about the exact UI and feature set that they all include—or downright brawls—but there's not a heck of a lot of point to a CC subscription if it remains a bunch of apps that look and act as if they belonged to different companies. The idea is that you may almost never use AE or PP or DW, but when you have a reason to, the inexpert user can get around and do many of the basic things s/he needs because it's a familiar environment.  It's an attempt, not always successful, at being user-friendly, and mainly user-friendly to the many, many who now subscribe to the entire group of apps, and don't want to find it difficult to make the occasional use of any of them. Otherwise, really, what are you paying for?

Adobe is, I think, trying to say, hey, you buy the lot and we can make it easier for you to move about using the features you want to in whatever app is best suited. We'll make the basics of every app feel like home so you can use all the apps you're subscribing to with your CC subscription.  And what home is without a few flaws.<G>

They can prove me wrong. But they'll lose a lot of customers if they do.

99 Messages

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3.5K Points

The important point is that just as the developer team is young, born into the insane multitask world now dumped into our laps, so are all the new and future users. They are developing for these people, often discarding tried-and-true usability as they try to hedge their bets on what the next big trend is going to be. Adobe is still a follower, not a leader in this realm.

2K Messages

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35K Points

> born into the insane multitask world now dumped into our laps, so are all the new and future users. They are developing for these people>

If that's true, they're in for a world of hurt. The bar to competition for the mobile apps and cloud-connected everywhere is very, very low. Again, not being a fly on the wall in their corporate offices, I can't say why there's such a strong move towards mobile at the expense of more professional features, although I will say that PS has done a pretty good job of creating a balance between the trendy and features the rest of us want. The choice isn't the team's to make, either, I don't think.

But I think they're trying to keep people swimming in the Adobe pool. (It's very hot in this drought-stricken region, and all I can think about is cool, cool water.<G>) The mobile/Cloud stuff plugs in to the main apps. It's maybe, just a guess here, maybe better to have people use Adobe's playtime apps and then bring them into the desktop apps to finish, than looking at anyone else—and with iPhone and Android out there with more apps than I would think there are people to buy them, there's plenty to look at. All the major graphics apps I know about have at least one mobile app tied to their desktop app.

As for being a leader. No, I think they're trying to keep up, but not leading in this area.  But you have to admit, CC Libraries, if they keep on developing them, are a pretty good response to getting assets that work in multiple apps. Capture is a good mobile feed for that, as is Adobe Stock, so the tie-in is starting to happen. See a layout you like? Instead of having to be at your desk or with laptop in hand, grab your mobile device (usually handy) with Adobe Comp on it, and "jot" it down with your finger. Just the bare bones, but with CC Libraries, you can even play with color and graphics.

Just because most of what I do I wouldn't do on a small screen doesn't mean I don't appreciate the ability to do those things that can be done on a small screen—and then send them over to my desktop when I'm there. But I completely agree that they're going to have to be carefully focused on the high-end features that keep us at the desktop. If they pull an Apple and forget about their desktop users, they won't have anything to sell that is head and shoulders above the competition and keeps customers buying the subscription to all Creative Cloud. A much tougher world for them then.

99 Messages

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3.5K Points

5 y ago

43 Messages

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1.2K Points

It sure feels that way!

27 Messages

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1.2K Points

5 y ago

The thing that kills me, is that as a professional retoucher on a Mac for the past 17 years, my professional requirements (you know, just minor things like quickly being able to discern between Quick Mask mode and a selected layer...almost impossible with the new UI) are taking a back seat to the "modern interface" requirements of millennial Instagrammers on Windows tablets, who probably don't even know what a mask is, and weren't even born when so many of us "old school" Photoshoppers were keeping Adobe in business.

Thanks Adobe.  

99 Messages

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3.5K Points

Retouching, prepress and serious print production is a huge industry and not done on tablets. Somebody has to take those files the kids give us and fix them. ;-) Larger tablets are not even the answer, since the ergonomics for doing serious work looking down, instead for looking forward, really prevent them from being as efficient.

32 Messages

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1.1K Points

5 y ago

Hi everyone,

I wanted to update this thread on the progress that the Photoshop team has made to the UI in the Photoshop 2015.5 release. The numbers below refer to specific issues brought up on this thread and include the additional ones that have been added over the last weeks. 

2) The Adobe Camera Raw plugin now has the same UI as Photoshop and is shipping with version 9.5 or later.

4) We have improved the centering of the text in buttons. There are some cases where it could be off by 1 pixel until we complete some further foundational work in the codebase.

5) We have fixed the font style dropdown in the character palette to no longer be clipped on the right edge. In a future release we will be investigating further improvements to this panel.

6) We have addressed the contrast of the text in the second lightest stop. We still have further improvements to the contrast coming in a later release.

7) The quick mask color has been fixed. The layers panel now correctly indicates that you are editing an alpha channel using the rubylith color.

10) We have filed an internal bug for the issue with the separator lines (e.g. layers panel, channels panel, etc.) we will look at addressing this in a future release.

In addition to the issues previously in this thread we have had a number of conversations directly with customers over the past few months and will be looking at the following issues:

11)  We will be investigating some of the tool icons that have had their internal fills removed. Some customers find them harder to distinguish.

12) We are investigating the selection colors. For example, the selected layer color that was light blue in the previous release.

13) We are investigating the look of the popups and edit fields for a future release.

We are reading this thread so please continue to be specific and we will look at addressing the issues in future releases.

-Jeff

99 Messages

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3.5K Points

You do know that a return to the 2014 UI would be the best solution. It was a good combo of form following function. I think that you guys are trying to constrain yourselves too much within the current UI trends. Next year, it will be something else, and then 10 years down the line, some young design team will "discover" and reintroduce the old one. ;-)

58 Messages

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1.9K Points

The 2014 version suits me just fine. No 'upgrade' since then has been easier to use or even understand.

29 Messages

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750 Points

Jeff,
Thank you for your update.
(It really did feel no one was listening anymore.)

But for now I'll stay with version 2015.0.0.
I don't trust the new interface will suddenly be better now than the good old one

8 Messages

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174 Points

While we're at it, can anyone explain to me why Adobe updates "legacy" versions?  I currently have both PS CC2015 and CC2014 installed, and the cloud is constantly nagging me to allow it to update 2014.  Update what?  One of the many things I hate about this whole cloud deal is the blind updates.  Like Forrest Gump says, "you never know what you're gonna get," only it's rarely chocolate.  This thread is about an "update" no one here would have allowed if they had seen what the result was going to be first.  Needless to say I haven't allowed the 2014 update.

Adobe Administrator

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15.9K Messages

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295.3K Points

The Camera Raw plug-in is updated for all versions of CC.

Sr. Product Manager, Adobe Digital Imaging

1 Message

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104 Points

Until or unless Photoshop reverts to using OS-standard UI widgets for buttons, checkboxes, etc., I'll be staying with Photoshop 2014 for as long as I can. I'm on Mac OS - I don't need Photoshop to have a UI optimized for touch.

2K Messages

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35K Points

5 y ago

> I currently have both PS CC2015 and CC2014 installed, and the cloud is constantly nagging me to allow it to update 2014.  Update what>

If you click on the What's New below the name of the app the Cloud will update, you should get a response to what's being updated, or a link to find out more. Usually what is being updated is Camera Raw stuff— cameras supported, that sort of thing. Every time cameras get updated, the earlier, eligible apps all get updated, so you can wind up with 4 or 5 updates you can ignore if you don't need Camera Raw support.

But it's a good idea to read what is being updated  in case there's a bug fix. You can rest assured they won't be updating your entire UI.

29 Messages

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750 Points

5 y ago

Hi Guys,

Question: Is every one following this topic now using the new user interface and do you like it?
Is it save to update already?
(I'm still using: 2015.0.0)

Thanks in advance

28 Messages

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978 Points

If you consider bland, drab, lifeless, unreadable & grey "safe" then go ahead ;)

I'm still on 14.2 and  staying there.

43 Messages

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1.2K Points

It depends quite a lot on what you're doing, Designert. And to what extend are you ready to suffer without any reason while doing it. Say for example that you want to use the new Select and Mask tool and workspace which is good IMHO, even if it still has issues, then you have to go to the newest version. Bear in mind though that you will have to suffer some true interface indignities surely created by Satan in order to punish the lot of us.

I've stopped complaining because those people are worse than American politics nowadays. They will not listen, they will admit almost nothing. You just can't discuss with not-yet-grownups. I will illustrate what I mean with a single, specially abhorrent example of an unreadable dialog.

Good luck anyway.

29 Messages

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750 Points

Thank you both, Richard and Roger, for your useful and honest reply's!

(Gosh, why do I hate I hate those rounded buttons so much? Maybe it's because it's used on
Mac and not so much on windows??... Please, please, please don't make Photoshop look like Mac (or other trendy UI) and keep it's own characteristic look and feel!)

Keep your reply's coming guys!

2K Messages

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35K Points

> Question: Is every one following this topic now using the new user interface and do you like it?
Is it save to update already?
(I'm still using: 2015.0.0)

Well, I'm using the new interface. . . my computer hasn't exploded and my home's not burned down yet. I guess it's safe. <BG>

29 Messages

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750 Points

Better save than sorry...
;-)

99 Messages

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3.5K Points

The program is stable, but that's never been the problem. The problem is the poorly designed UI - especially replacing visually intuitive (and contrasting) field boxes with ambiguous underlines. Nothing to do with being a "trendy Mac" thing, just Adobe hell-bent on needing to reinvent the wheel.

2K Messages

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35K Points

> The problem is the poorly designed UI - especially replacing visually intuitive (and contrasting) field boxes with ambiguous underlines. >

Yup, got it in a nutshell. If you use the narrow options bar, as I do, try telling active from inactive icons at a glance. In the dialog boxes, try seeing at a quick glance what the default action is if you press the return/Enter key. In general, it's perfectly "safe" to use. It's just not easy when you're working quickly to have to stop and peer at the interface to figure out what has the focus — and I don't consider adding a lot of bright colors to the otherwise flat interface a good solution. A bit of very dull blue highlighting might work, though. Then flat wouldn't be so flat.

99 Messages

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3.5K Points

Would it kill them to ditch the underline and just put back white box? The solution is so easy.

156 Messages

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4.3K Points

Fragile Egos would probably obstruct such an easy, sensible and practical solution?!

13 Messages

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546 Points

Somebody at Adobe is smitten with Google's "material design" theme. It has the same lame underlines in place of text entry fields.

99 Messages

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3.5K Points

It's bad design anyway you look at it. Are these guys just lemmings following others, or thinking for themselves?

2K Messages

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35K Points

> Are these guys just lemmings following others, or thinking for themselves?>

I suspect the UI designers have read all the justifications for the type of design they created and have memorized why it's a better design than anything that's gone before. I suspect they believe in it, or at least those in charge do. They just don't use our software to create the sort of things we create with our apps.

But looking at past history, we can rest assured that something new in UI design will soon be given to us. We can hope we like it. <BG>

221 Messages

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4.5K Points

Somebody at Adobe is smitten with Google's "material design" theme. It has the same lame underlines in place of text entry fields.
Bingo! Toddler Design is the new Swiss Design.

Here is the stolen "inspirational" source for our nifty new entry fields:


Here are a few more examples, extremely popular with users from age 6 months old to 3 years old. Fisher-Price was so ahead of their time.



Have to admit though, at least they're not afraid of a little color which is good, but this goes a little far.

29 Messages

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750 Points

Aha, your reply's answer my (not so good formulated) question and confirm my suspicions.
No upgrading for me... yet.

I also suspect the UI is designed only (OK, mainly) for the dark color theme and is even worse in the (2nd) lightest color theme where I work in.  (So much better for my eyes. I get tired a lot sooner when working with the dark color theme.)

Anny way...
Thanks for the reply's all!


29 Messages

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750 Points

Aha, your reply's answer my (not so good formulated) question and confirm my suspicions.
No upgrading for me... yet.

I also suspect the UI is designed only (OK, mainly) for the dark color theme and is even worse in the (2nd) lightest color theme where I work in.  (So much better for my eyes. I get tired a lot sooner when working with the dark color theme.)

Anny way...
Thanks for the reply's all!


23 Messages

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520 Points

Yeah, contrast is worse on the lighter themes. Adobe has replied that they are aware of it and is working on it for a future version.

13 Messages

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546 Points

Sure. It's been a year since they foisted the swampy mess of gray upon us. It would not take more than a few weeks to add some contrast -- unless of course, they have no plan on doing that.
My bet is the delicate and fragile egos of the Millennial UI designers have been bruised and they have retreated to their safe spaces so our words can't trigger micro agressions against them.

29 Messages

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750 Points

Is there not one (big)  shareholder that uses Photoshop and thinks: WTF?!
:-)

99 Messages

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3.5K Points

It's like Adobe made a deal with Google to fold Google's material design standards into theirs, even if they are detrimental to the user experience. 

Adobe has lost sight of the primary design rule: form follows function.
Any first semester art school student knows this.

2K Messages

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35K Points

>  and is even worse in the (2nd) lightest color theme where I work in>

Oh dear. That one, imo, is the only scheme that is unusable. You might try the lightest scheme. It's really not as light as people who want the light scheme want it to be. I think it's much closer to what the 2nd lightest scheme would be. The light schemes aren't good for my eyes, and the darkest scheme still has too much contrast in too many places (with not enough where no one seems to see enough differentiation).

There are some lovely features (Select and Mask being a great idea but not making the grade yet as lovely feature), so it's mostly nice to work with the latest release. But not in that 2nd lightest. I'd work in broad daylight or blackout before I'd work in that muddy environment.

Just be sure, if you decide to try it for yourself, you click on Advanced in the Creative Cloud app when it asks you about installing, and say DO NOT REMOVE previous apps. Maybe someday that design team will understand how dangerous and unnecessary it is to put anything under Advanced in the Installation screen. (sigh)

By installing the one without uninstalling the other, you can try for yourself, even jump into the latest if there's a feature or two worth it, and then back into an earlier version for the rest of it.

13 Messages

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546 Points

Since this product is used by people who are very sensitive to design issues (and presumably Adobe knows this), they could have given us a more expressive "interface" prefs panel. Instead of boxing us into the several gray-on-gray options (don't get me started...) I would have liked the ability to use a set of slider controls to set the background color, text color, and highlight color for the entire interface. That would have prevented 90% of our griping.

32 Messages

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1.1K Points

Hi everyone,

Adobe employees continue to read this thread. Thanks for your feedback.

We are focusing our efforts around the selection color right now for the next release. This is specifically #12 from our list in my previous post. We are looking at making that a user preference.

12) We are investigating the selection colors. For example, the selected layer color that was light blue in the previous release.

Thanks,
Jeff

99 Messages

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3.5K Points

What prevents you from simply returning to the easy to read white text field boxes?

2K Messages

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35K Points

@JeffSass 12) We are investigating the selection colors. For example, the selected layer color that was light blue in the previous release.>>

Please, please look at After Effects. You don't do yourselves any favors if you force a brightness level of blue highlight upon us (or any other color, but blue has generally been satisfactory). 

I know AE doesn't have to deal with as wide a range of interface brightness levels as the print apps do. But I'm able to use a custom brightness setting in AI as well, and I'm not hearing people complain. In fact, to the contrary.  I've heard text is the issue, but AI's text simply flips from white to black at 51% brightness and up, and it seems to work fine, perhaps because we can adjust the brightness level of its environment so we can still read the text without difficulty.

AE came out first a version or so back with a single, rather garish "light blue" hightlight,  and immediately fixed it with a slider, the outcry was so large. I use custom brightness in both AE and AI, and PS could have spared themselves a lot of this if they'd considered the slider approach for brightness plus a sliding highlight color. Something that makes what is active stand out a bit more without blinding us with contrast. But "blinding" is in the eye of the beholder, which is why there need to be as many options as possible.

Also, while you're at it, keep the layer labels desaturated, as you have done, and double the number. AE can offer a boatload of label colors. Surely PS can think about offering a few more to those of us who organize our layers panel with color.

13 Messages

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546 Points

I agree. Excellent description of what I suggested earlier. Although I wouldn't mind a light blue highlight, I'm sure many would not like it. Letting the users choose will put this issue to rest. Yes, Adobe would need to cede some control to the users, but isn't the customer ultimately right?

99 Messages

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3.5K Points

You guys are overthinking this whole thing, Adobe included. The interface should be simple, intuitive, and across the board. No need for futzing with colors (or even agonizing over them) when well designed monochromatic with maybe a few variations to allow for user contrast would work fine. Adobe had a fine interface for years that worked extremely well. The more options for this sort of thing is a waste of employee resources and does no one any favors.

28 Messages

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824 Points

@Christen, I like the idea to choose if I want to keep the older app when installing an update. Following your suggestion 4 hours ago above here I just checked my CC app and could not find the 'Advanced' button/tab to select 'DO NOT REMOVE previous apps'. Where do I find this? Thanks.

13 Messages

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546 Points

@Kurt, one man's well designed is another's poorly designed. I suspect it is similar programming effort to create four variations (it seems like it was a sincere effort to make everybody happy) as it would to just add a few sliders for customization.

Adobe Administrator

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15.9K Messages

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295.3K Points

@Herbert: 

Sr. Product Manager, Adobe Digital Imaging

28 Messages

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824 Points

Awesome, thanks. I had looked at settings without actually updating anything ...

28 Messages

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824 Points

OOOOPS.

I was holding out updating InDesign, my go-to app over all other CC apps, for fear the interface may be mutilated like Photoshop. I just now I clicked the update button in the CC app but I did not see the dialog you're showing and it went straight into downloading the update. 

Eventually this resulted in an error and the update was aborted. Strange.

Not sure how to resolve this.

2K Messages

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35K Points

> You guys are overthinking this whole thing, Adobe included. The interface should be simple, intuitive, and across the board. No need for futzing with colors (or even agonizing over them)>

That hasn't worked well, and it's not for aesthetic reasons. All of us respond differently to varying amounts of brightness and contrast. If we work in these apps for hours on end, as many of us do, we need the brightness and contrast to be tailored to our own visual needs. I have lived with many an aesthetically ugly interface — I used Windows for some time, after all.

Futzing, as you call it, for me has been set it once and forget about it. I don't feel any agony doing that.  '-}

99 Messages

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3.5K Points

My issue was more about the overthinking of the color nuances. I also work for "hours on end" (mainly between PS, AI & ID), and, at this point, just want to see some simple common sense come back into the UI for PS.

2 Messages

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92 Points

5 y ago

Just moved to the new interface.
I agree with the comments. Huge visibility pb especially with "the  background of the dropdown boxes and input fields is the same color as the background of the UI panel itself and there are no borders separating the area distinguishing what can and cannot be clicked on". 
So painful for the eyes.

32 Messages

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1.1K Points

Hi Martial,

We just fixed this and gave the latest version of Photoshop to our prerelease team for feedback. This will be fixed in the next version of Photoshop.

Thanks,
Jeff

154 Messages

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2.6K Points

5 y ago

I was using CS6 side by side with CC2015.5 yesterday and the UI difference is striking. The older UI is so much more usable, especially when working quickly. I even remember complaining that CS6 had less UI contrast than CS5 at the time. Please get away from this flat UI fad and give your real users (not your marketing target group) what we need to work. Its obvious that you are really stumbling about with it.

99 Messages

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3.5K Points

Yes, I'm constantly looking for the field input areas now that they have been reduced to faint underlines, which is reducing my productivity. It's obvious that they have a management directive to push this poorly executed UI fad despite what long-time professionals want or need. The problem always lies at the top with these sorts of things in the corporate world.

23 Messages

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1.1K Points

5 y ago

This reply was created from a merged topic originally titled New Photoshop UI - TERRIBLE! Poor visibility, contrast, icons still too small..

Dear Adobe,

You created this online community for our input, but I really don't think anyone at your offices is actually reading or listening to our comments. I was part of a similar thread about this topic that to date has literally hundreds of comments about the poor user interface and contrast in the new version of Photoshop. That thread did not receive a single reply from Adobe.

As someone over age 40, with eyes that focus on your software all day, the new "look" of Photoshop is absolutely unusable and a step backwards. In addition, you still have offered a larger icon set and text/menu fonts for those on a retina screen. That is a simple fix and your party line is "change your monitors resolution". If my shoe doesn't fit, I don't change the size of my foot. 

I am writing this thread with the hop you will ADDRESS our concern and FIX the interface and restore it to it's somewhat legible previous version. You have a monopoly on design software and are starting to behave like Microsoft. And look where they are now...

32 Messages

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1.1K Points

5 y ago

Hi Philip and everyone,

Myself and members of the Photoshop read this thread every day. I have replied with a specific list of things that we are fixing. I then updated that list with even more things that we are looking at. This work was done based on feedback from customers on this thread and via direct phone conversations with other customers.

Just today, our internal prerelease team received the latest build where we have improved in 4 ways.
1) We added a user preference to change the highlight color from grey to blue. 
2) Increased contrasts of the lightest 3 color stops.
3) Edit controls and popup/edit controls now have frames instead of underlines
4) Character panel is cleaner, divider lines removed for easier visibility

Thanks,
Jeff

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3.5K Points

Super, nice to see we're finally making some good progress!

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1.1K Points

Hello Jeff-- thank you for taking the time to reply. I look forward to the update and hopefully the improvement. You may detect an undercurrent of frustration in my emails-- I have suggested numerous simple improvements to your software only to have your developers reply that it couldn't be done.Yet amateur coders have simple shortcodes and hacks that accomplish these fixes. Your team should be more than happy that people who have used the software since beta 20+ years ago, are seeing things with a long-term perspective and take their time to point out improvements. I encourage your team to try and innovate and listen to their base of users, or risk going the way of Microsoft.

2 Messages

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92 Points

Thanks for taking some of our comments into account. Looking forward to try the update.

58 Messages

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1.9K Points

In future just please don't let the CC2015 designer you hired (I won't mention his name) anywhere near Adobe. Oh, and please sack whoever gave him the design brief. Thanks.

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4.5K Points

Just today, our internal prerelease team received the latest build where we have improved in 4 ways.
Sounds like a good move but do you mind giving a quick breakdown of what excalty your prerelease team consists of?
  • Verified professional users or randomly selected focus group?
  • Long-time, familiar users or new, inexperienced users?
  • Users who legitimately know how to and DO use Photoshop to earn their living or teens and college kids with iPads?
To cut to the chase here, is this prerelease team going to have any relevance in representing those who use Photoshop as a tool to sustain their incomes?

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3.5K Points

Only verified professionals with a minimum of 5 years of solid Photoshop experience should even be considered.

99 Messages

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3.5K Points

Had to chuckle when I saw this come from the same company that defied design logic with the new Photoshop design.

https://blogs.adobe.com/creativecloud/ux-management-7-steps-to-set-up-an-ongoing-training-process/?t...