john_isner's profile

48 Messages

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1.3K Points

Tue, Dec 1, 2015 8:13 PM

Photoshop CC 2015.1: New user interface lacks contrast and many usability cues, lots of other problems

I just updated to Photoshop CC(2015) version 2015.1. Adobe changed the UI to the flat look you see on phones and tablets. I do not see any way to select the classic interface, which I'm sure many desktop users of PS prefer.

This feels yet another attempt by Adobe to be trendy without caring about what users want or need. Didn't they learn anything from the dumbed-down Lightroom import fiasco?

Responses

36 Messages

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960 Points

5 y ago

You know what I miss in this new version? The move tool icon. The new one just DOES NOT cover the functionality of the move tool, and is visually utterly inconsistent with the mouse cursor that is used for this function.

Interestingly enough, the idea for the four arrows icons is not new: in Photoshop 3 (not CS3) the traditional move tool icon was switched to the current version.

Bad ideas remain bad ideas, and it was changed to the one which we all know (and love?). One has to wonder why this new move tool icon was considered a better one than the old one. Especially seeing the mouse cursor still acts just like before.

Looking at the graphic below, it is also interesting to note that the latest dark versions are arguably the worst from the viewpoint of perceivability. The older light versions just work better in terms of usability. They might look somewhat clunkier - but the icons are easier to identify, as are the icon groupings.

The Photoshop GUI team ought to read up on some of Nielssen's Flat Design reports and conclusions:
https://www.nngroup.com/articles/flat-design/
https://www.nngroup.com/articles/flat-design-long-exposure/

Especially the second article is of interest here: many users so far have complained about the lack of visual signifiers in the new GUI, and, consequently, it takes them longer to find what they are looking for.

In short, the new PS GUI decreases user efficiency, and with longer-term exposure this will only worsen.



Also interesting: Photoshop started out with "flat icons", and the latest versions re-introduce flat versions. Albeit within a less usable lightgray-on-dark visual context.

2 Messages

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194 Points

5 y ago

This reply was created from a merged topic originally titled Creative Cloud Photoshop feels like a beta product..

User interface controls are sloppy and full of regressions. It feels like each update to Photoshop via Creative Cloud is a step backwards. I launch Creative Cloud to look for an update and Photoshop locks up — restarting doesn't restore the active files.

The UI is not polished or is being over managed by a 20-year old web guy who doesn't understand desktop software:

• Capsule buttons have text that aren't vertically centered.
• Dropdown combobox arrows have padding on the right that's too tight.
• Chevron arrows should not be used for hierarchical menus
• Active items in the layers menu is now gray (which used to indicate an non-RGB channel selection

This list goes on and on. You're shipping products too fast and your quality control is terrible.

6 Messages

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168 Points

5 y ago

This reply was created from a merged topic originally titled The new interface for Photoshop is difficult to use.

The flat design of the interface in Photoshop 15.1 is very difficult to use. I much preferred the older UI and am greatly hoping that an option will be added to revert to the "boxed/shadowed" version. I use Photoshop 10-12 hours a day and this is very difficult to look at and use. I need differentiation in the fields.

29 Messages

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744 Points

They basically don't care what you think and what you need.

28 Messages

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978 Points

5 y ago

I honestly thought I had a gfx driver issue the first time I loaded it, it really does look that bad, alt tabbing between AI and PS is horrendous.
Discussion is futile, get used to it.

58 Messages

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1.9K Points

5 y ago

Frankly I hope a good looking easy to use competitor steps up to the plate and shocks the hell out of Adobe.

28 Messages

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978 Points

I'd settle for 240 volts at regular intervals.

166 Messages

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3.5K Points

5 y ago

The new interface is awful. When working on a file with many layers it is so hard to differentiate!

Make my work life bad by changing the UI, make my home life sad by ending Adobe Revel.

Great Stuff

2 Messages

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90 Points

5 y ago

I really like the new UI and I don't understand how a cleaner UI can make a software unusable, especially if you're a long time user. The panel layouts and functions are exactly the same. I don't need borders and drop shadows to tell me the font size is clickable and editable. It seems to me that the reactions are wordings used here are over the top.

38 Messages

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1.2K Points

May I ask how old you are? Do you wear glasses? Are you a casual photoshop user or do you spend over an hour per day using it in a professional environment? Do you use your screen at full brightness or is it calibrated for correct color and luminance?

Because if you are a young, casual user with perfect vision using an uncalibrated display at full brightness, I can understand your thoughts. Otherwise, the comments here tend to be spot on.

58 Messages

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1.9K Points

FMk, you should probably pop over to the "I love the new Photoshop Interface" page and join all the others there...all one of them.

156 Messages

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4.3K Points

I can only assume that FMk never uses Paths or the Pen Tool on a HiDPI monitor?

2 Messages

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90 Points

I'm 46,wear glasses and Photoshop is my main tool at work, so definitely more than a couple of hours a day. I'm not sure what people mean "lack of contrast" because the icon/text colour against the dark grey background would easily pass the American With Disabilities Act guidelines. I use the pen/path tools with a retina display. I wished they would work more like Illustrator. I didn't liked those tools in Photoshop before and for me they haven't changed with the new UI, I still wished they were more like Illustrator.

6 Messages

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168 Points

It's still useable, it's just a little harder to differentiate. It takes that extra second to see what your'e looking for, and to tab around. All those seconds add up and cut down on efficiency and add eye strain. I use PS up to 14 hours per day and I can tell you, this new UI look is really a mess.

13 Messages

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546 Points

Fair enough. Remember, some people liked the looks of the Pontiac Aztek, too.

43 Messages

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1.2K Points

FMk, something is wrong here. Are you a professional, working with professional equipment for this kind of work? Please tell us exactly which equipment you are using: computer, monitor(s), most of all the size and definition of your monitors, et cetera.

Now,  FMk, imagine someone who, when he's not in the field or photo expeditions, uses Photoshop CC 7, 8, sometimes 10 hours a day. Imagine that this bozo (me for example) is working with two calibrated, medium-brightness, 30 in monitors. Imagine that those monitors are not glossy because this is very serious and touchy work. And of course any kind of finish that kills reflexions will slightly diminish precision, that's the price to pay.

Now, at which distance do you think this bozo is from his monitors? Two feet.

With this kind of professional setup, it's sometimes hard to keep track of thinks like, say, the cursor for certain tools depending on your background colour. This is hard, strenuous work, which is one of the reasons why most of us automate many workflows.

Of course the UI is still "usable" !  When someone says "unusable", it's a figure of speech. To put things clearly, the interface went from not so good (yeah, that's what PS 2015.0 UI is, not quite in the big leagues) to bad. Not "unusable", simply downright much harder to use.

This is a working tool. A workhorse. You don't modify the UI from top to bottom just for the fun of it.

We all work with an operating system that we may like or not, depending. But we've got used to our operating system over the years. Whether it's Windows or OS X I don't care. Each one has its own logic (well, most of the time that is), and each one provides all that's needed to work with lists, fields, windows, dialogs and the like. Well, use them, by Jove!

Grey on grey. Santa Pizza! The worst invention of the last century! Must I go on? Because I'm all worked up and I could write a ten-page rant in no time.

28 Messages

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824 Points

@FMk: the light version of the UI, the one I prefer, will never pass any serious accessibility test. And I am not even talking about general usability testing here.

221 Messages

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4.5K Points

Hey, come on guys, can't be lampooning people simply because they like or don't have a problem with the new look. Adobe could have made it all magenta and yellow and there would be people who liked it. Just let him be, he likes it and should be welcome to voice that here. Most of you hate it, I personally think the change is irritating, excruciatingly amateurish and feels like using bad knock-off software from China, but I also don't think it's unusable. Embarassingly stupid and inconsiderate? Absolutely.

28 Messages

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978 Points

Man walks into room, expresses polar opposite opinion after telling everyone they are 'over the top'...while Adobe choose to ignore the conversation and let the community argue among themselves...should we phone Einstein to ask for the outcome ?

28 Messages

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824 Points

Why not focus on the  task at hand: the poorly designed and miserable 'new' interface of Photoshop? I don't see any value in wasting our energy bickering over dissenting opinions. Opinions are just that, subjective personal opinions. And let's not forget that we all are here in this forum to let Adobe know, loud and clear, that subjective opinions should NEVER be the basis for UI design. 

28 Messages

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978 Points

Agreed, can someone point me to the thread where people were complaining about the old UI and requesting an update ?

23 Messages

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1.1K Points

5 y ago

Hey everyone: we are still "talking" in a chat board, logging hundreds of insightful, constructive comments, and the overwhelming consensus is that the new UI for Photoshop is a step backwards. And yet, this subject does not have any response from Adobe. This is getting surreal. HELLO ADOBE-- ANYONE HOME? How many posts before this gets on your radar screen?

15.1K Messages

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195.8K Points

There are responses from Adobe, please read the rest of the topic.

28 Messages

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978 Points

1 response in 3 months, please read the rest of the topic.

58 Messages

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1.9K Points

There may have actually been 3 or 4 responses from Adobe but nothing to suggest there is light at the end of that dark grey, darker grey and black tunnel. I'm astounded that someone up the corporate food chain hasn't addressed the many issues presented here, and well explained too, often with screenshots or diagrams. Totally lousy PR Adobe. Any business is founded on it's customers and in particular customer loyalty. Talk with us!

10 Messages

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422 Points

Yes, where is Jeff? He came on, chastised the group for focusing on the one developer who has taken credit for this UI, left, and hasn't been heard from.

13 Messages

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546 Points

I've looked at many other Photoshop user forums, and there is just no discussion about this topic anywhere but here. As I've said here already, I'm not a fan of the new interface, but this is a relatively small group of cranky users compared to the masses who aren't complaining. So, I hate to break it to you, but there's no "classic" mode coming, and there's not going to be any wholesale change back to the other interface. I think we have a 50/50 shot at getting a bit more contrast added back, which IMO would be a significant win.

29 Messages

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744 Points

There has been 1 response in 3 months and it basically summarizes as "we don't care what you all think". Not bad Adobe, not bad.

6 Messages

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168 Points

5 y ago

"I've looked at many other Photoshop user forums, and there is just no discussion about this topic anywhere but here."

Robert,
That is because the Adobe moderators are compiling all of the other threads into this one page, considering it one issue. I posted outside of this thread and was notified that it would be rolled into this one, as I am sure have many others.

28 Messages

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978 Points

aka:  sweeping under the carpet.

38 Messages

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1.2K Points

I was referring to other forums like Photoshop users at DPReview.com, etc

99 Messages

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3.5K Points

I sure saw lots of complaints up there. Just that GUI was the least of them.

221 Messages

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4.5K Points

5 y ago

Someone on Behance posted this before the change. Like this guy's thinking on the Layer Groups.

https://www.behance.net/gallery/19600227/Photoshop-redesign

Layers Palette is worthless mess once you start expanding Group folders. Reminds me of Communist-style housing architecture where nothing is meant to stand out or stand apart from anything else. Just the same exact buildings in every direction you look.

Manually adding colors to the Layer Visibility box on every Layer and Group folder can't be the only soultion. Really need to do something about giving us better visual ques and identifiers Adobe. Intuitive ones too, not 1 px rules in the bottom of input boxes either, please.

4 Messages

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200 Points

5 y ago

Another unhappy customer.  I don't understand the rationale of changing a well-tried UI that people working with the software are familiar with.  The new UI smacks of marketing department driven change at the expense of user experience driven change.  

I spend many hours in PS every week.  It is an important tool for me and as such a clear and familiar user interface and legible, easy to read typeface is essential.  This new UI completely fails in this respect.

There are also lots of aspects of the software that do not work properly any more.  Adobe software engineers clearly don't care about the user base.

58 Messages

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1.9K Points

It's like they sacked everyone who made sense and replaced them with 'arty' students with no practical experience.

8 Messages

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240 Points

5 y ago

This reply was created from a merged topic originally titled GUI elements and transparency.

I feel that the "new" GUI in version 2015.1.2 is harder to use than ever. I understand that Adobe wants to be "subtle" in their GUI, but one can go too far. Scrollbars, sliders, input fields, buttons are way too subtle and are hardly visible when using the gray interface. Provide an option to use the "original" GUI. 

29 Messages

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750 Points

WAY TO FAR!

It's also the new Toolbar Icons that are very hard to recognize.
And the, to large buttons, with way to big corner radius (what makes them harder to aim at).

And the fact there was no mentioning at all that we were about to install a new UI with an update.

Thank you Adobe for us being able to revert to an older version of Photoshop. That's really, really useful!
(I/We try to make a living with this software.)

221 Messages

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4.5K Points

The lack of informing users about the new interface is what I can't get past. This is just absurdly inconsiderate. Even more so since it's such a goofy, amateurish change.

I'm especially fond of the designer's bold choice of cutting off one pixel on the Character palette's Font Style dropdown. You can let your low-level designers know they can bump that entire input field over about 10 px or so. Lastly, nice center alignment on the Ligatures/Fractions grouping down there too.



And seriously, I'm about to stab the Pen tool repeatedly in the face with the Slice tool. Is the Pen tool not driving anyone else mad? Constantly selecting all anchor points after any edit is made? WHY? There's a 50/50 shot of actually selecting the anchor or handle you want, and the ol' arbitrarily changing the Path operations selection/mode caper (my personal favorite).

And fix the title bar double-click. MAKE Photoshop obey the OS setting of letting the title bar MINIMIZE the window and not zoom it. Photoshop is the only app that ignores this setting. I know you're just going to say this is yet another inherent or "well-known" Mac OS bug so just spare us unless you can just acknowledge the fault like other normal software companies do.



Man, as the weeks go by I am becoming more and more irritated with this entire update. CC 2015.1+ is earning a spot right next to Mac OS 10.7 for me. Otherwise, great job on your mastery of grayscale. You'll be a step ahead when some upcoming black and white monitor trend comes around someday.

58 Messages

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1.9K Points

Every word is so true grauenwölfe. Are you listening Adobe???? PRETTY MUCH EVERYTHING ABOUT CC 2015.1 SUCKS. Repeat...SUCKS. Yes I am going to criticise Adobe in general, yes I am going to criticise designer Seth Shaw, yes I am going to criticise everyone above Seth who approved this gigantic stuffup. The above comment about a black and white monitor trend pretty much sums up the ridiculous current interface when most us spend a small fortune on excellent (ie. non touch screen) monitors. Why Adobe.....WHY????

2 Messages

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92 Points

God I hope they listen and offer an escape option...

29 Messages

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750 Points

5 y ago

WAY TO FAR!

It's also the new Toolbar Icons that are very hard to recognize.
And the, to large buttons, with way to big corner radius (what makes them harder to aim at).

And the fact there was no mentioning at all that we were about to install a new UI with an update.

Thank you Adobe for us being able to revert to an older version of Photoshop. That's really, really useful!
(I/We try to make a living with this software.)

58 Messages

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1.9K Points

5 y ago

It is quite sad that PS CC2014 is just so much easier to use than the latest version. With not only the glitches, bugs and faults of CC2015.1, the terrible interface makes it obvious Adobe has wasted a LOT of money and effort in the last year. Updates should be a step forward not a backward slide into the abyss. Lift your game Adobe.

48 Messages

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1.3K Points

Adobe projects revenue of nearly $6 billion in 2016.  A lot of that is coming from new CC users on mobile devices.  To see the Photoshop users that Adobe UX is targeting, watch this video

https://www.youtube.com/watch?v=d1LdH5YI6MQ

Tens of millions of users on mobile paying $10 a month are the users Adobe cares about. The small handful of professional users sitting behind 30 inch monitors are peanuts to them.

29 Messages

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744 Points

Peanuts they don't care about.

99 Messages

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3.5K Points

$10 is the magic sweet spot for students with tablets and school projects. Sure wish I had that going to art school. 
Tablet technology is just not there yet for professionals. 
Back on topic, though, still no excuse for the poorly executed new UI.

1 Message

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160 Points

5 y ago

Maybe Adobe will pay more attention since this thread made the front page of Hacker News:
https://news.ycombinator.com/item?id=11295944

221 Messages

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4.5K Points

I come across negative comments ALL THE TIME it's just that they aren't centralized into a few threads about only the interface. Comments about the new interface sucking to no end are all over the web but in some of the most obscure places. I could probably fill three pages of links with them had I been saving them. Here's another recent example:

EDIT: Fixed link

http://forums.macrumors.com/threads/adobe-announces-new-adobe-xd-creative-cloud-app-for-end-to-end-u...