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36 Messages

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862 Points

Thu, Jun 25, 2015 8:43 AM

Photoshop CC 2015: Unresponsive, laggy, slow, super laggy scrolling via mouse wheel on Windows

Next Problem!

Since our update to Photoshop CC 2015 we are noticing much more problems:

1. Photoshop is really laggy and unresponsive, especially when we are working with bigger files. We are using HP Z820 Workstations with Quaddro 4000, 32GB Ram, Dual Xeon CPU, fast samsung SSD, win 8.1. GFX drivers are up to date and hardware wise there should be no problem.

2. Scrolling via mouse wheel is impossible, because its so laggy that we should have to wait up to 1 minute until Photoshop stops scrolling.

Help would be nice.
Working this way is really frustrating :/

Responses

9 Messages

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142 Points

5 years ago

This channel is useless...

1 Message

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60 Points

5 years ago

Photoshop CC is killing me, it's so slow and does indeed slow down my PC when I have photoshop cc open. I just bought a new laptop 2 weeks ago, it does the same thing on it too. We need your help Photoshop!!!!

15.1K Messages

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195.8K Points

Please see previous replies to narrow down the cause of the slowdown on your system.

2 Messages

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72 Points

The same goes for me, sluggish behavior. Windows 10 x64, 32GB RAM, GTX 970. Intel i7. Mayor annoyance. Fresh reinstall of Windows, updated drivers.

2 Messages

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72 Points

Furthermore it freezes frequently and randomly - after closing a document, changing image size etc. etc.

15.1K Messages

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195.8K Points

You still need to go through the same steps to figure out what is making your system run slowly and freeze randomly. That behavior is not being seen by the vast majority of Photoshop users.  There is something specific to your system causing these issues, but we have no idea what is on your system.

9 Messages

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142 Points

5 years ago

Guys, forget about it. This channel is useless.... no solution here...

8 Messages

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130 Points

5 years ago

I have bought the CC package yesterday with high hopes. So far I'm mad that I did not stick with CS6. But to the point, I've been working on this lagging thing for a few hours and here's what I've observed.

And yes I have the latest version.

1. When CC and Skype are on together, Skype frozes completely and doesn't respond - possible problem there?

2. I've updated my mouse drivers. Mouse lags only when in photoshop menus / canvas but otherwise in Windows works fine

3. So far I've worked with just a small file to see what can be the problem. Turning on Libraries, turning off rules and smart guides and Skype at the same time seemed to make the problem go away.

4. I will try bigger files now to see if there problem is there. I will try to update my graphics card drivers then

5. POSSIBLE Problem : I have been using Topaz Labs plugins and NIK Software. Have you heard any problems with those programs causing these lags?

Now my question, are those things actual possibilities of the problems or am I reaching? Two, I don't want to turn off my rules and smart guides. We pay a lot to use the features of these programs that help us achieve the best outcome and it would be nice if someone addressed these issues.

15.1K Messages

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195.8K Points

Skype and Photoshop shouldn't affect one another. It sounds like Skype may be doing something bad at a system level (possibly OpenGL related). But we haven't seen that problem elsewhere, so there could be a driver issue (video card most likely), or it could be something about the specific version and system.

Topaz and Nik have had updates to fix stability issues in Photoshop CC 2015.

The rulers issue was fixed in the 2015.0.1 update - just make sure you install the updates.

8 Messages

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130 Points

Thank you very much for the answer! You must have a lot on your head fixing these issues so I certainly appreciate your time.

I was thinking also that the possibility of this could be a bad internet connection. When both Skype and CC were on, maybe a download was actually causing this massive lag... Is there a chance to check exactly which things Photoshop and whole CC is updating / syncing / downloading? Maybe by turning it off I would stop experiencing these lags.

15.1K Messages

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195.8K Points

Even a disconnected network shouldn't cause lag in Photoshop. Hmmm, but if you had a bad network connection to a file server, that could cause the OS filesystem code to slow down considerably, which could affect Photoshop. Even if Skype overwhelmed the network interface with repeat requests, it shouldn't slow down Photoshop (we try to make sure our network calls are asynchronous -- because we've seen so many bad networks and high latency issues).

A few seconds after Photoshop is launched, the only network access would be the CC Libraries panel. You can try hiding that panel (it won't even initialize until it is shown), or disabling extensions in the Photoshop preferences and see if performance improves. If that doesn't do it, then I'd guess the problem was filesystem or driver related (still guessing video/GL).

8 Messages

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130 Points

I am seriously considering using my 14 day money back that was mentioned upon purchase... This is the program that I earn a living on. Today it froze for no reason in the middle of moving a logo on the canvas... Something that really shouldn't cause any problems. It got back up after 2 minutes like nothing happened. I don't know really, this is causing a lot of unnecessary stress that I don't need.

8 Messages

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130 Points

This is getting more ridiculous with each day passing. Now when I select the whole canvas, Photoshop creates and outline with a white line and dashed line and freezes until I don't zoom in and zoom out again. This is crazy.

15.1K Messages

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195.8K Points

That sounds like you are having problems with your video card driver. Make sure you have updated it from the GPU maker's website. If you are MacOS, then you may need to disable GPU drawing until Apple releases a fix for the driver bugs.

8 Messages

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130 Points

Thanks Chris, I've contacted the support yesterday and with a share screen option the tech was able to find the problem pretty fast. Right now it's working properly and hopefully it will stay that way. He changed Performance > Graphics Processor > to Advanced and that seems to have done the trick.

I hope it will work good now.

15.1K Messages

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195.8K Points

Glad to hear things are working for you now!

26 Messages

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352 Points

5 years ago

By the way, now it's worse than EVER. After reinstalling photoshop, it's super jerky everywhere... pffffffff and very slow.

15.1K Messages

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195.8K Points

OK, and what on your system could be causing that? What is different on your system from the millions of users not seeing Photoshop run slowly? Have you updated all your drivers? Have you updated your third party plugins? Have you updated all your utility software (antivirus, firewalls, etc.)?

26 Messages

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352 Points

Yes. ALL is up to date.
No plug-ins
No antivirus
No anything but windows 10, geforce gtx-980 ti, updated drivers, asus formula VII motherboard ans intel i7 cuadcore, 4.1 Gh.

What do you think is the problem here then? Tell me something specific so I can test it out, please. Get specific ans I'll run whatever extra test you point to. You just copied and paste the same thing that you told before. I have a 1800€ computer with top brand hardware that runs perfectly fine other cpu and graphics intensive software..

15.1K Messages

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195.8K Points

We don't know anything specific. We know that there is some problem with your system causing Photoshop to run slow. But we also know that millions of other users (on MacOS and Windows) don't see a slowdown.

All we can do is try to help you figure out what is different/broken on your system to fix the problem on your system.

Did you update the video drivers from the GPU makers' websites?

Have you tried disabling GPU drawing in Photoshop's preferences and restarting the app? (to rule out GPU issues)

What else do you have installed on your system that might slow down an application (which works well for almost everyone else)?

26 Messages

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352 Points

For gods sake. I don't mean to be disrespectful, but I am deeply dissapointed. I already answered to your questions 4 times, and you are still telling me to upgrade my GPU drivers.

Why don't you, or anyone at the superbe and gigantic team that you have at adobe does this (for example):

Compile a list of computer specs of your clients that have problems with photoshop (that are thousands - just do a little search in google- ) and cross reference it with the problem that they report. You know, data analysis, and all that "stuff" ( I am not an expert, but I think in a logical way).

Possible result? You would maybe find what is wrong in your software in the systems where it does not run propertly. I doubt all the people in this thread have the same specs as I do.

I assume all people in this forum are paying for Adobe's Software. Otherwise I doubt we would be complaining for some cracked software. I've spent thousands of euros in your programs. Mainly for Photoshop. I think, it is a lack of respect to copy and paste the same answer again and again, even when I am trying to give you more input and data, so you (or whoever is in charge of customer service) can provide a solution.

What you are telling me is the equivalent of me telling you:
"Hey, I developed this app. You have problems with my app your iphone6? Well, guess what, thousands of people don't have this problem with their iphone6+ and are happy with it. What is wrong with your iphone? Is your iphone maybe some pixels short? That's your fault... I can not help you. Did you upgrade your iOS? Sorry, I can't get specific!"

See how frustrating it is?.

And I hope you don't delete this post, and instead, try to help us (your customers) in another way than copying and pasting again and again the same answers. I gave you diferent data. I uninstalled everything. I used the adobe cleaner software. I reinstalled OS. I uninstalled graphic drivers (that were up to date by the way), and reinstalled. Every time you hinted at something I did it and reported. But instead of focusing on specific, and go deep down in someones case... you are broad and unespecific. And maybe, just maybe, if you were to go deep down with someone's problem, you would find a bug that is connected to something that could be applied to everyone. And that bug can be in Photoshop (most probably) or anywhere else. But anyway, it is your responsability to try to detect it, and fix it for your customers.

Or tell me who I can speak with, one to one, and try to solve it. I am very methodic and I am sure I can help, but only when I work with a person that is open to find the specific problem.

This is from adobe's own website:

"Since the very beginning, Adobe's core values — genuine, exceptional, innovative, and involved — have shaped every part of our culture. We are sincere, trustworthy, respectful, and reliable. We are committed to creating consistently exceptional experiences. We know great ideas come from everywhere, so we support innovation throughout the company. And, because we value people as our greatest assets, we remain inclusive, open, and actively engaged — with our customers, partners, communities, and each other."

I would like that to be true. But right now I don't feel that philosophy is really fulfilled.

8 Messages

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130 Points

You should try contacting the support in a 1 on 1 chat. I did yesterday. It took me an hour to actually find a button that says something like "still can't find answers, contact us". The support guy asked me to share my screen with him... In 2 clicks he found the problem and now it's working good (hopefully it will stay that way.

36 Messages

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862 Points

2 clicks ... so please share this solution with us :)

8 Messages

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130 Points

@Adrian - For me it turned out to be Performance > Graphics Processor > Changed to Advanced... Not sure if that will work for you, for me so far it's working good.

But the solution of having an actual expert look over your system and get the problem should be good. If you have that plan bought out it's much faster than looking for all these problems yourself.

26 Messages

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352 Points

@Darius, where do you do that? I'm in spain, and I can not find the page in adobe's site. It always redirects me to the forums... :S

Thanks!

15.1K Messages

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195.8K Points

We do that sort of analysis, but we've found different problems on each user's computer. Once someone identifies something (like a bug in drivers), the software maker will fix the problem and everyone using it will benefit from that fix.

Yes, there is a problem on your system, and no we cannot magically solve that problem because we have no idea what is on/in your system. I am trying to help you narrow down the possible causes, and listing known problem areas that can help you narrow the search for the cause on your system.

Without you shipping the system to us, we can't diagnose the system for you. You know your system, and you have to determine what is different about your system to cause the slowdown that most other users are not seeing.

8 Messages

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130 Points

@Martin I am actually located in Poland ;) Here's the link (https://helpx.adobe.com/contact.html), you just have to click to a point where it will ask if you still have qustions that remained unanswered.

3 Messages

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70 Points

Brand new mid-2015 MBP here. First thing I did was install CC, and am seeing these issues. If your software isn't built for my use case (a brand new computer), what am I supposed to do?

5 Messages

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202 Points

Chris, it seems that you're not taking into account what users are actually doing in Photoshop, and, how they perceive things.
I know for sure that lagging is not perceived the same way for everyone ( and I have a funny story of your tech support drawing with his mouse on my photoshop via remote connection saying "it's perfectly smooth, you see?" while on my screen it was as sluggish as before - seriously? yeah ).
Plus, not everyone work with the same tools, the same layer hierarchy, the same effects, and so on.

5 Messages

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202 Points

Chris, it seems that you're not taking into account what users are actually doing in Photoshop, and, how they perceive things.
I know for sure that lagging is not perceived the same way for everyone ( and I have a funny story of your tech support drawing with his mouse on my photoshop via remote connection saying "it's perfectly smooth, you see?" while on my screen it was as sluggish as before - seriously? yeah ).
Plus, not everyone work with the same tools, the same layer hierarchy, the same effects, and so on.

3 Messages

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70 Points

5 years ago

I have a brand new mid-2015 MBP. First thing I did was install CC, and I had to downgrade to CS6 in order to get a usable responsiveness.

OS X 10.11.1 (15B42)

Model Name: MacBook Pro
Model Identifier: MacBookPro11,4
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP114.0172.B06

15.1K Messages

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195.8K Points

This topic is about Windows, not MacOS.

4 Messages

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90 Points

Is it? Seems to be about "laggy to the point of unusable" Photoshop CC. An issue common to Mac AND Windows versions. So.....
Me: MacbookPro. Same issues as everyone else on this thread.

15.1K Messages

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195.8K Points

This topic is about Windows.
And the causes we have seen are outside of the application (utilities, bad hardware, third party plugins, etc.).

7 Messages

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126 Points

Chris, I don't think customer service suits you.

9 Messages

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140 Points

5 years ago

I'm so frustrated. I have tried every single "fix" that was suggested. Updated my Graphics Card drivers, disabled unchecked the Graphics Processor, uninstalled and reinstalled PS CC 2015 multiple times today. PS is barely usable and eats up 5GB of memory and brings my system to its knees. Running Windows 7 Professional 64bit. Ample hardware. Everything was fine until the update of a few days ago. The other apps AI, ID, AADC work fine. PS is DEAD! Had to uninstall it and revert back to PS CC 2014

HP Pavilion HPE h8-1360t Desktop PC
Windows 7 Professional 64
• 3rd Generation Intel(R) Core(TM) i7-3770 quad-core processor [3.4GHz, 8MB Shared Cache]
• 10GB DDR3-1333MHz SDRAM [3 DIMMs]
• 1TB 7200 rpm SATA hard drive
• No secondary hard drive
• 2GB DDR3 AMD Radeon HD 7570 [DVI, HDMI, DP & VGA via adapter]

12 Messages

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170 Points

5 years ago

What is the latest version that works? Is it CS6?

I have paid for a full year (I wonder why) but I prefer my old CS2 since the latest version is unusable (yes, I have tested each and every trick suggested here and elsewhere). But having already paid, it feels a bit silly not to use anything newer, so is it CS6?

6 Messages

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110 Points

5 years ago

I am so frustrated too ! I pay a CC every month, and I have all the latest versions - apple and Adobe-, and it is not working ! It is REALLY SLOW when panning and when using the mouse wheel to move in the document.

It is a bug ! Proof is that it is the same with a white page or a document having just 1 rectangle. Everything ends up having a maximum or 2 images / sec. Also, when I use the mouse wheel, it takes something like 5s to finish the action......

I have a macbook pro late 2011, using a intel HD graphics 3000 512M and 8Go RAM.

Who else is in this exact same configuration (macbook pro with HD3000 graphics card, CC2015, EL Capitan) ?

Thanks for answering !!

15.1K Messages

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195.8K Points

Most people are not seeing such a slowdown.

What you are describing sounds like a video card driver issue, but could also be caused by third party plugins or utility programs on your system.

9 Messages

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142 Points

10 Designers in my office is having the same problems. We don't use any 3rd party plugins and we all use the latest quadro video card with updated drivers... stilll SUPER SLOW! Right now photoshop is opened and my entire system is super Slow! It gets better when I close photoshop.

15.1K Messages

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195.8K Points

If the entire system is slowed down, then you are looking for something on the system that affects the entire system (a driver, a utility program, etc.). Photoshop itself can only slow down Photoshop.

6 Messages

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110 Points

5 years ago

I can't change the version to CC2014 ..... thank you CC !

27 Messages

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468 Points

5 years ago

After uninstalling and cleanup with ccleaner my cc2015 had less lags for a few weeks... UNTIL I installed the latest patch yesterday.
Now everything is unresponsive and delayed again.

Just move a little shape a few pixels? 1 second stutter.
Boot up photoshop? 10 seconds freezetime.

And with all these complains in the forum, this CAN't be an isolated problem for just 10 people or so.

I guess most people don't even complain, because the don't know better and just accepted this sluggish behavior.

Me using win8, 64bit, 970gtx, cc2015 no 3rd party plugins, library off, latest versions of everything.

9 Messages

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140 Points

The patch came up in my CC this morning. I won't install it, since it seems to be working better than the original install. PS is still sloooow, but at least it's not using 5GB of my RAM anymore

11 Messages

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342 Points

5 years ago

Just wanted to chime in that we are having the same problem at my office. everyone is scrambling to find legacy versions on other devices that have not undergone the update to keep production flowing. I can't even get After Effects to load past the welcome screen to pull an image I need. Photoshop lags and jumps. whats interesting is that his laggy change began about a week before we updated, suddenly every machine noticed photoshop come to a slow crawl. We all updated thinking that must be the fix, and now we are finding the issue with all adobe products. Albeit, photoshop is still the worst - assuming I do ever get Ae to give up this image.

15.1K Messages

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195.8K Points

AE and Photoshop don't share much code.

What is different about your office systems from millions of other users that are not seeing such a problem?

What changed on your systems a week before updating Photoshop? Maybe antivirus settings?

36 Messages

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862 Points

Hey Chris,

the last update where the ui has changed is totally messing up. This is the worst update we have received until today:

- Recent files does not work properly, most times photoshop does not remember the files we used

- Photoshop never loads our custom workspaces on startup. If we change the workspace to what ever we like then close Photoshop and open it up again, Photoshop does not load our workspace. (FIX!!! for this one is to disable the new startup screen under settings --> general). By the way we like the new screen, but why cant it load our custom user workspace and show the new screen with recent files, too?

- Renaming layers is a mess! This is the most annoying behavior. Often it is not possible to rename layers ... if we are double clicking the name of the layer the text is not selected like we directly press enter on the keyboard. In the history panel then is a new entry "color change". Some times we need to double click the layer name 15-20 times until it is possible to rename the layer! If the generator is active it is worst :/

- The library panel is sucking to much ot the performance. Normaly Photoshop does have a lag of 0,5 seconds while selecting a layer in the layers panel until it is highlighted. If the library panel is open this lag is arround 1/1,5 seconds. This is absolutely a pain.

The performance of Photoshop definitively is not as good as earlier releases of 2014. Please bring back blazing fast Photoshop on our machines, we are frustrated!
We have different specs at work, everybody is having this problems. My specs are still: HP Z820 Workstation, Quaddro 4000, 32GB Ram, Dual Xeon CPU (12 cores, hypertreading 24), fast samsung SSD, win 8.1. GFX drivers are up to date. No antivirus on my machine!

I opened this thread long time ago, since then rulers are fixed. This is awesome, but please listen to your customers/agencies that are using Adobes software to fix the rest of the problems, too.
Not every user of Photoshop knows about this forum, why dont you merge bug reporting directly into Photoshop? I think you will get much more reports! We have 10 graphic designers at work, no one has known this forum before. They are working with this bad performance and waiting for fixes and updates. They dont have to post the same problems like I have writen, because I have told you everybody at our agency have this problems ...

Please listen to us!

12 Messages

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170 Points

"What is different about your office systems from millions of other users that are not seeing such a problem?"

I find this approach a bit arrogant. How do you really know that there are "millions" of other users that are not seeing such a problem? Maybe many are facing exactly such problems but don't have the energy or time to write about them here.

I love Photoshop and every time I see there is an update, I am hoping that you have solved the problems. But you haven't. I have reverted back to CS2 which functions beautifully (even though I try the latest version now and then, hoping).

You spend a lot of energy here arguing with every one here. All of us here are actually doing you a favour by notifying that something is wrong with PS, but I get the impression that you don't listen. Each and every one of us have different setups, and each and every one of us has gone to great lengths trying to solve the matter. Give us some credit for that and listen to what we are saying.

I should demand a refund for the year I have paid, but I am still waiting for a solution. If none will come, then I definitely will not continue with CC.

15.1K Messages

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195.8K Points

Or, we just have access to more information than you do.
Yes, we know that millions of Photoshop users are not seeing such slowdowns, and only a few are seeing slowdowns. When we investigate those few, we find external causes for the slowdowns (utilities, third party plugins, system configuration mistakes, etc.).

You have a problem on your system. That does not mean that there is a problem with Photoshop, only that there is a problem on your system that shows up when you use Photoshop. The problem might be in Photoshop, but triggered by something specific to your system (which we haven't seen), or it could be something other than Photoshop causing the slowdown. We don't know, because we haven't seen such a slowdown without obvious external causes.

We've done a lot of investigation, and found no systemic slowdown in Photoshop -- only a small number of users with slowdowns specific to their systems. And the ones we've investigated more closely have all had obvious external causes for the slowdowns.

We are listening and trying to help you - but we can't personally visit and troubleshoot every machine that has a slowdown. You have to do some of the troubleshooting on your system to determine why your specific system is running slow.

5 Messages

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202 Points

PLease stop saying "What is different about your office systems from millions of other users that are not seeing such a problem? "
That "million" of user is composed of users who don't know how to report something, who don't see something wrong as an issue, who don't have the time to deal with the issue, and so on...
So please stop saying that, it's very unprofessional.

5 Messages

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214 Points

Chris Cox does a whole lot of denying and user blaming, huh?

2 Messages

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70 Points

@chris cox: can you share the "obvious external causes" because we are troubleshooting these performance issues and finding no joy.

1 Message

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60 Points

5 years ago

Hi all,

I had the same issue on a Dell Latitude E5550 with 5th gen i5 processor and integrated graphics while editing large files (int'l A2 size with 600dpi).

It turned out that the HD 5500 is mainly causing the laggy performance. Switching the GPU off (under performance settings) solves the issue, but I get freezes when using the marquee tool (when I unmark an area, the redraw freezes and I have to minimize and maximize the PS window a couple of times for PS to become responsive again.

What also works ok is to change the drawing mode (settings -> performance -> graphics processor advanced settings -> drop-down on top) to basic, this uses less memory and speeds up the overall feel of PS...I assume the shared memory and overall performance of the HD5500 is simply not sufficient for large files, still PS uses Advanced as the basic setting for the GPU drawing mode, causing the issue.

Hope that helps, it did the trick for me ;)

Alex

15.1K Messages

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195.8K Points

Using Basic mode doesn't use less memory, but it does use less of the GPU capabilities (puts more back on the CPU) -- that can help with some underpowered GPUs, and is useful in avoiding bugs in some driver versions.

Did you update your video card driver from Intel's website? Intel has fixed quite a few bugs in their drivers this year.

12 Messages

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308 Points

5 years ago

Hello,

I work for a small company (35 people), and we're having these problems as well : Photoshop is very laggy, freezing a lot for no apparent reason. We work on very large files, sometimes more than 3gb.
We found out that when a Photoshop lag occurs, it's occuring for everybody on the network at the same time, and will unfreeze for everybody at the same time as well. We figured it could be a network problem, and are in the process of upgrading it, which is scheduled to happen this Thursday (i'll keep you posted).

I read you advise people to upgrade to CC version 2015.0.1, however Creative Cloud can't seem to figure out there's an update available.

We're not doing anything special when the lags occur, even painting with a 10 pixel brush could make it lag. In the end I really doubt any action on our end is the cause to this. It seems like it's accessing something remotely for everybody at the same time.

I hope you understand that these kind of issues are really frustrating, especially for a professional software.

Here's my dxdiag, we all use the same hardware :
http://pastebin.com/Npvz5BH8

Thanks for your time !

15.1K Messages

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195.8K Points

Yes, if it happens for everyone at the same time, that would probably indicate a problem with the network (likely an OS delay caused by the network issue).

And Photoshop 2015.1.1 is the current release. If you are not seeing the updates, check with your network administrators -- they may have disabled updates, or have incorrectly configured a firewall.

4 Messages

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132 Points

5 years ago

Wow. To spend this kind of money every single month to a graphics monopoly with updates that kill the ability of professionals to do their work is insane. It takes five seconds to have a layer turn on or off let alone all the other insane slowness.

Here's a huge open door for another graphics program to be developed that won't hold its customers hostage with unworkable updates and not much option for help.

15.1K Messages

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195.8K Points

What problem are you having on your system?
And what troubleshooting have you done on your system to identify the cause of the slowdown that you are seeing and that vast majority of Photoshop users are not seeing on their systems?

As you can see from previous posts in this topic: the causes of slowdowns have almost always been tracked to things outside of Photoshop, and sometimes very system specific (old drivers, bad disks, system or network configuration mistakes, old third party plugins, etc.)

4 Messages

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132 Points

What I read is how people spend hours with tech support only to get nowhere. I reinstalled 2014 and it works like a charm. 2015 opens but it's so slow it's unusable. As I mention, simply turning a layer on or off takes forever. I just tried it and it took 30 seconds. I don't want to spend hours trying things in an attempt to fix it that don't work.

15.1K Messages

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195.8K Points

If toggling layer visibility is that slow, I'd look at your video card drivers. And make sure you've tried disabling third party plugins and extension panels.
We don't know what is causing the slowdown on your particular system, and we don't know what is different about your system compared to the millions of users without any slowdowns. But there is something on your system that is different and causing the slowdown. All I can do is tell you what we've seen cause slowdowns in the past...

2 Messages

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70 Points

@chris cox : performance issues on 4 new workstations— no 3rd party plugins, old drivers, etc