Photoshop CC 2015: No longer recognizes my Wacom Intuos

You need to contact Wacom and work out why their driver is not working correctly on your system.

Understood.

I have contacted wacom. I do not believe this is as simple as contacting wacom. In the wacom panel, the pressure works correctly. It is only in you're software that it does not work correctly. Can you explain why you think this is a wacom issue and not a photoshop issue (or even a windows 10 issue)?

Pressure is not working correctly because the driver is not sending it correctly, or the OS is losing the pressure information. In both cases you need to contact Wacom because they are the only ones who control the driver for their devices and can debug the issue with their driver.

Isn't it strange that all other drawing programs receive pressure information correctly except Photoshop?

Isn't it? That was the point I was trying to make.

No, that isn't strange, that is how driver bugs manifest pretty often.
Again, you need to contact Wacom about your driver issues.

YES. I HAVE AND AM AWAITING A REPLY. YOU DO NOT RESPOND PEDANTICALLY TO ANY COMMUNICATIONS BETWEEN PROFESSIONAL CUSTOMERS. I ALSO WORK WITHIN IN A COMPANY THAT DEALS IN SOFTWARE ENGINEERING AND HUMAN COMPUTER INTERACTIONS. I FULLY UNDERSTAND HOW BUGS DEVELOP AND ARE ASSESSED.

This is a comment in response to moderators not seeing the constructive nature of these posts, and deleting a post that was entirely appropriate (CSR reps from get satisfaction need to be educated on current online trends and response methods).

First, Wacom has responded that it is an issue with the latest update of Photoshop. There are no problems after an afternoon of diagnostics with a Wacom technical engineer.

Second, again, this is constructive and accurate. When a professional customer has an issue, they will be far more aggressive about accuracy of responses and steps for resolution, as I cannot use Photoshop to paint textures. I am now using an alternate program for that purpose.

For any customers running the latest Wacom drivers with Windows 10, do not upgrade to the latest version of Photoshop CC, unless you want to use Windows Ink and have popups that destroy the ability to create without distraction.

For me this problem is resolved, with absolutely no support from the affected program's company. Furthermore, if these posts are moderated in a fashion that does not allow for responses to pedantic CSR reps, then they are useless to professional users.

No, this is not an issue with Photoshop.

This is an issue on your system, with the Wacom driver or OS failing to communicate tablet events with Photoshop. Photoshop works on other user's systems with Wacom tablets without a problem, but on your system it is failing. Given the facts available, that means the problem can only exist in the driver or the OS. Only Wacom and Microsoft are in a position to debug the behavior of their driver and how it interacts with the OS. And of those two, Wacom is much more likely to help you solve the problem on your system.

Yes, posting in all caps with nothing that contributes anything useful to the topic is valid grounds for removing the errant post.

Yes, you are having problems with your system and the Wacom driver - but there is nothing that Adobe can do about that.

Yes, if you are using Windows 8 or Windows 10, you should be using the Ink API, because that is what Wacom and Microsoft prefer, and it provides (after bug fixes in Win8) a better tablet response than the older WinTab API.

Yes, case in point.

For those user's who find no resolution, or an attempt at resolution with this issue. Infinite Canvas is an application that does not have an issue with the current Wacom drivers, or the Ink API.

KEEP DELETING MY POSTS THAT WILL HELP OTHER USERS? GOOD FOR YOU CSR REP. KEEP MODERATING AND EAT A TWINKIE.