bram_declercq's profile

18 Messages

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656 Points

Wed, Jun 17, 2015 7:41 PM

Photoshop CC 2015: Healing brush problem

Healing brush is not working as good as in the past. It creates much more smudges. I also get an little white border around my retouches when retouching on an other layer.

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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295.3K Points

5 y ago

The remaining issues with color cast/texture should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...

See this topic for more details on the diffusion slider: https://helpx.adobe.com/photoshop/usi...

Sr. Product Manager, Adobe Digital Imaging

68 Messages

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896 Points

The cursor still disappears when it touches certain areas of the save and load liquify mesh dialog.
https://youtu.be/4jiJ1WOTzd0

Adobe Administrator

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15.9K Messages

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295.3K Points

As stated in your other thread on this issue, the problem appears to be with the OS/driver. We're working with Apple to best resolve this.

Sr. Product Manager, Adobe Digital Imaging

98 Messages

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1.4K Points

So still no way to change between the legacy healing brush and the new one without changing the config file?

98 Messages

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1.4K Points

And did you guys take out the legacy healing brush? I have the config file in place but it's using the new one...

98 Messages

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1.4K Points

I have many people reporting that they, too, can't have the legacy healing brush to work with the latest update. Did you guys break the healing brush again?!?!

68 Messages

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896 Points

Andre, the latest workaround is rolling back to the latest stable release of Photoshop CS2

42 Messages

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782 Points

The new "Diffusion Slider" addresses the CC 2015.0 healing quality issues for highly detailed/textured/noisy images. As a general guideline, low slider values are good for images with grain or fine details while high values are better for smooth images. If you are retouching sharp/detailed/textured/noisy images, we recommend starting with “Diffusion Slider Value” of 2/3 as a starting point. We will be happy to look at any particular case that is not working.

42 Messages

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782 Points

Use Notepad (Windows) or TextEdit (Mac OS) to create a plain text file.
2. Type the text LegacyHealingBrush161 value.
Here is what each value means:
0 - Photoshop >= 16.0 healing brush algorithm with real-time UI feedback
1 - Pre-16.0 healing brush algorithm (I.e. Legacy) , non-realtime
2 - Photoshop >= 16.0 healing brush algorithm with no real-time UI feedback
3. Save the file as PSUserConfig.txt to your Photoshop settings folder: Restart Photoshop.
Windows: [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings\
Mac OS: //Users/[User Name]/Library/Preferences/Adobe Photoshop CC 2015 Settings/
4. Restart Photoshop. The changes will take effect.

42 Messages

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782 Points

Andre, did you look at https://helpx.adobe.com/photoshop/usi...? Would you be willing to share your example? I would be happy to work with you on this. Please see my post below for instructions as how to use the legacy healing algorithm.

98 Messages

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1.4K Points

Yes I did. I just want to revert back to the legacy healing brush. I tried the new config file but it still doesn't work.

106 Messages

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1.6K Points

Any updates?

Official Solution

42 Messages

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782 Points

5 y ago

The new “Diffusion” slider in Photoshop CC 2015.1 was introduced to allow the new real-time healing brush to produce results very similar to the legacy, non-real-time healing brush in Photoshop CC 2014 or earlier. To achieve a similar result to Photoshop CC 2014 and earlier set the “Diffusion" slider value to 2 or 3.

As a general guideline, low slider values are good for images with grain or fine details while high values are better for smooth images. If you are retouching sharp/detailed/textured/noisy images, we recommend starting with “Diffusion" slider value of 2 or 3 as a starting point. The diffusion slider is available for healing brush (all Modes except replace), spot healing brush in proximity match mode (all Modes except replace), and patch tool in normal mode. We recommend reviewing Diffusion slider control help page at https://helpx.adobe.com/photoshop/usi... to familiarize yourself with this new control.

Please let us know if you can not achieve similar result to the old healing after playing with the new “Diffusion Slider”. We want to be clear that there may still be subset of cases that the old algorithm perform better while the new algorithm will perform better on most images. We welcome constructive criticism and will be happy to look at any particular case that is not working for you.

We will need a psd file along an action recording of your stroke so we can reproduce the result on our side. Please make sure you have “Allow Tool Recording” on for the action and to activate the brush panel at the beginning of your recording to save the brush state.

We also like to get some feedback on whether there is a strong desire for automating the diffusion slider based on the content.

If you need to go back to the old healing algorithm or interactive feedback for healing brush, please see this document: https://helpx.adobe.com/photoshop/kb/...

Please note: The new algorithm is purely a CPU based algorithm and does not use GPU at all. Playing with enable/disable “Use Graphics Processor” in Photoshop’s preference will not change the results.

2 Messages

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62 Points

I have NO diffusion slider for the healling brush in any mode.

Official Solution

Adobe Administrator

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43 Messages

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844 Points

5 y ago

When problems like these are encountered with the product, we need to know these things so we can make them better. Thank you all for speaking up.

I will be reaching out to you individually to attempt to retrieve your problematic working files. Having the actual files will help us troubleshoot the issues as fast as possible and get to the bottom of this.

Thank you for your patience, we want to make this better for you!

-Joel Baer

106 Messages

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1.6K Points

Hi Joel, thanks for dropping in here.

It's not a question of fixing individual issues with the new tool - it just doesn't work the same as the old tool and that's OK.

All people are asking for is a checkbox in the UI to allow them to use the old tool if they prefer, as has been done with many other tools in the past.

Is that really so problematic?

51 Messages

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372 Points

Here you go Steve, in case you missed it, since delete master flash is back on his spree:
Office locations
Corporate headquarters:
Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704
Tel: 408-536-6000
Fax: 408-537-6000

51 Messages

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372 Points

Oh I'm creating more problems? By giving another user information to speak to someone else in the company because you refuse to acknowledge what we've said? I've given plenty of useful information, you have chosen to either ignore it or make excuses so not to have to comply with your customers demands

4 Messages

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174 Points

Hi Joel, check your inbox ;)

Adobe Administrator

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43 Messages

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844 Points

Thanks Stefano!

Official Solution

42 Messages

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782 Points

5 y ago

We would like to thank everyone for voicing your opinions and sharing your feedbacks' with us. We’ll provide a simple way [via some sort of UI mechanism] to revert to the legacy healing brush behavior in the next release.

44 Messages

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638 Points

Wow. xxx. Tanks!

54 Messages

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928 Points

Great news! This sounds like an excellent solution for everybody.

106 Messages

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1.6K Points

Thanks Sohrab, great news!

26 Messages

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384 Points

Thanks Sohrab. The only sensible solution.

90 Messages

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2K Points

Finally good news.

3 Messages

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84 Points

Fantastic.

2 Messages

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70 Points

Thank you! Can you also make sure to do the same thing with the patch tool? I use the healing brush and patch tool and would like them both to work the way they did in CC2014 without having to use a diffusion slider.

30 Messages

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380 Points

Hasn't a new release come out since your post? I don't see any way to turn on the "old" healing brush.. *confused*

42 Messages

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782 Points

It will be included in Photoshop 17 which will be released around May/June.

Champion

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1.7K Messages

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29.1K Points

oh gosh, not again! Please tell your marketing department to fix this versioning insanity! You're releasing Photoshop CC2016v17??? Just call it CC2016 and be done with it. Do they know how confusing it is when you're trying to figure out what version someone is using? 

"Hi Sohrab, i'm using Ps16 and i have a question..." Wait eartho, is that v16 or CC2016???

42 Messages

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782 Points

Hi Eartho, I will pass on your comment to our product management team. The Photoshop 16.x is CC 2015.x.

Official Solution

Adobe Administrator

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15.9K Messages

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295.3K Points

5 y ago

There is a preference to select the legacy healing mode in in theCC 2015.5 upgrade released today: https://blogs.adobe.com/photoshop/2016/06/adobe-releases-major-photoshop-cc-update-today-and-announces-more-digital-imaging-product-features-coming-soon.html

Preferences > Tools > Use Legacy Healing Algorithm for the Healing Brush

Sr. Product Manager, Adobe Digital Imaging

107 Messages

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2.7K Points

Thanks Jeff!!!

15.1K Messages

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195.8K Points

6 y ago

We need to see an example of what you are referring to.

54 Messages

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1K Points

6 y ago

18 Messages

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656 Points

That is it!

18 Messages

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656 Points

6 y ago

Plus this problem too. I show one before and one after in CC2015 and then I did the same in CC2014. You can clearly see that he actually made two new spots in 2015 and everything is clear in 2014. In general, in CC2015 he makes more smudge too. I had to go back to 2014 for that, cause the result is really below my standards.

54 Messages

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1K Points

6 y ago

Bram please can you 'me too' this post https://c.getsatisfaction.com/photosh...

6 Messages

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290 Points

6 y ago

Same issues here. White "outline" artefacts and smudges.

15.1K Messages

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195.8K Points

6 y ago

Alright, the healing brush team is investigating.

5 Messages

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126 Points

So... any solution? Can I downgrade then please? I have work to accomplish and this ain't working lads.

15.1K Messages

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195.8K Points

You can always install the older versions from the Creative Cloud app.

5 Messages

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126 Points

Chris, can you tell me which version is affected by this issue, and which downgrade I would need to pursue to fix this error? Thank you!

15.1K Messages

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195.8K Points

CC 2015 is the only version with this issue.

5 Messages

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120 Points

6 y ago

yeah, just updated and am having this problem - the healing brush tool is basically useless right now :(

1 Message

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60 Points

6 y ago

I'm having the same issue also... had to do more cloning now vs healing brush :(

5 Messages

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126 Points

6 y ago

Getting this after getting into fine retouching ie. healing brush work after a few hours of work put in. Going to close and reopen and see if issue is still there..

1 Message

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60 Points

6 y ago

Same happening to me as well. I've noticed that the issue is minimal when the brush hardness is 100%, but very bad when the brush hardness is 0%. The attached screen grab shows two lines: one clear line that I made to frame the less distinct line that resulted from the healing brush.