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Adobe Photoshop Family

7 Messages

 • 

170 Points

Thu, Jun 19, 2014 8:53 AM

Solved

Photoshop CC 2014: Zooming gets program error and glitches when in cropping mode

When the cropping preview is active and I zoom (cmd+ ; cmd- ; cmd 1; cmd 0), I get the following alert:

"Could not complete the Zoom (...) command because of a program error."

...and the preview glitches (screenshot below).

Photoshop CC
2014.0.0 Release
Updated today, June 19th

Mac Pro Late 2013
OS X 10.9.3
AMD FirePro D300 2048 MB

Responses

Official Solution

15.1K Messages

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195.8K Points

6 years ago

This is a known issue, and is being worked on.

Official Solution

Adobe Administrator

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15K Messages

 • 

287.5K Points

6 years ago

Fixed in 2014.1.x

Sr. Product Manager, Adobe Digital Imaging

7 Messages

 • 

170 Points

Thank you!

26 Messages

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612 Points

6 years ago

This reply was created from a merged topic originally titled
Photoshop CC 2014 - trying to zoom when in crop mode gives an error.


I was trying to crop a screenshot and while in the crop mode I marked a rectangle and pressed CTRL + to zoom in. an error message popped cant zoom in due to error.
same thing when using CTRL -

Couldn't reproduce it again

1 Message

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66 Points

6 years ago

This occurs on a PC, as well, with Windows 7 x64. It also occurs whether or not graphics acceleration is turned on.